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Queens Hotel Euro Group Reviews

122 Church Road, Crystal Palace, London, England

Reviews & Ratings Explained


112 Total Reviews
  • 72%Value For Money
  • 75%Security
  • 62%Location
  • 63%Staff
  • 65%Atmosphere
  • 73%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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Staff in general were helpful. Unfortunately we were in the wing and floor where it was new and works were still being carried out, which meant that by 9.30am guests were awaken by drilling and hammering. Also since there no Do Not Disturb signs housekeeping often knock and enter without waiting for an answer. Happened to us in the first 2 days. Towel rail was not properly screwed on and hair dryer didn't work after 2nd day. If these are corrected your stay should be enjoyable.

  • 30th Oct 2015
  • Novice Nomad
  • Anonymous
  • Malta
  • All Female Group, 18-24
  • (1 review)


Ice cold bathroom Dirty carpet

  • 13th Oct 2015
  • Novice Nomad
  • Anonymous
  • Finland
  • Female, 18-24
  • (1 review)


The staff were unfriendly & unhelpful. If u dared ask too many questions they became less cooperative & border line aggressive. It was quite clear that they could not cope with high volumes of customers. Not recommended for families with children.

  • 12th Oct 2015
  • Novice Nomad
  • Anonymous
  • Wales
  • Mixed Group, 41+
  • (1 review)


My boyfriend and I were very happy with this hotel. Everything was really good. Our room was very clean, specially the bathroom. We got to check in at noon. We were very pleased with that since we had been travelling for a long time before and really needed to get some rest at that moment. Staff could have been a bit more helpful but still everyone was really nice. Even though there were a lot of young people staying there we were not distracted by any noise.

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