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Queens Hotel Euro Group Reviews

122 Church Road, Crystal Palace, London, England

Reviews & Ratings Explained


100 Total Reviews
  • 100%Value For Money
  • 60%Security
  • 80%Location
  • 80%Staff
  • 80%Atmosphere
  • 60%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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I would not recommend this hotel because the staff at the reception is so unwelcoming and unfriendly on the one hand and on the other hand the rooms are so uncomfortable and poorly maintained. No water pressure at the shower, no internet in the room, not a proper bed to lie down.

  • 14th Nov 2014
  • Novice Nomad
  • Anonymous
  • Greece
  • Male, 41+
  • (1 review)


No aircond and breakfast as promised..the hotel is too far away from the station..the window lock is spoilt and there are some unknown walking on the balcony..it scare the girls..the staff behave rudely when we seek for help..the room doesn look exatcly the same like what it shows in the page. Overall is not satisfy!!!


The hotel was quite nice, and we would have given them a better rating but the power was out for an entire day with no explanation or apology. That meant no internet no hot water no way to charge anything no lights no nothing. It was quite bizarre. The hotel is quite out of the way as well, but the overground/underground trip isn't terrible, just long. We got Oyster cards which definitely made the cost way more reasonable.

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