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Quetzalroo Reviews

6ta Avenida 7-84, Zona 10, Guatemala City, Guatemala

Reviews & Ratings Explained


220 Total Reviews
  • 80%Value For Money
  • 86%Security
  • 88%Location
  • 91%Staff
  • 89%Atmosphere
  • 85%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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I had a horrible experience at this hostel. It was completely overpriced for what it was. 'Free breakfast' was toast and un fresh fruit. The English speaking staff was rude, money grubbing and totally unhelpful. I have never done a rating but it seemed necessary after this experience. DO NOT WASTE YOUR $ HERE.

  • 15th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)


Great stay at Quetzalroo Hostel. All the staff are very friendly. During my stay Marcos (the owner) took me out for dinner with his friends on my first night in Guatemala city which was a lot of fun. It is a very social hostel but has a nice chilled out atmosphere, on our last night staying there we had a big meal together which was a lot of fun. Marcos took us out for a bike ride which was a lot of fun and drew us a very useful map of Guatemala with great tips of hostels etc. Highly recommend!!


Friendly and very helpful staff, felt extremely safe, cosy hostel. Marcus was very helpful booking other hostels and giving advice for travelling around Guatemala. Great communal dinner!

  • 12th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


very good location; nice hostel; very helpful staff

  • 9th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


The guys at QuetzalRoo are super helpful - even arranging all my transport out to other places and planning my entire 10 day trip for me! Would recommend to anyone coming into Guatemala City before heading off.

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