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RK/Buckner hostel Reviews

765 10th Avenue, San Diego, USA

Reviews & Ratings Explained

56%

Rating
105 Total Reviews
  • 53%Value For Money
  • 55%Security
  • 75%Location
  • 57%Staff
  • 53%Atmosphere
  • 45%Cleanliness
  • 55%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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31%

Arrived at the hostel at 3pm to find that the hostel was closed. Once I was finally checked in, I was shown to an unclean room. Facilities were old, bed was very uncomfortable, carpet had not been cleaned and one of the windows was missing a blind. Reception continuously closed and front door left wide open. Advertised free breakfast is not true. For two or three dollars more, please book yourself into another hostel in SD.

Owner Comment (Hide)
We are sorry you did not enjoy your stay. The timestamp on your transaction is 3:06PM. I was happy to check you in off the clock. Staff members are on site the entire day, and surveillance cameras are monitoring the property at all hours. There are locks on all the rooms. We tell guests to keep the door shut, but of course we cannot control people at all times. We serve free breakfast from 8AM to 11AM. Thank you for your feedback!

29%

everything about this place is disgusting. The rooms are dirty and smelly, the kitchen makes you want to vomit. Never felt so uncomfortable in a hostel

Owner Comment (Hide)
Thank you for your review. Every day we work to improve toward giving our best hospitality for our guests.

86%

great historical house in historical district

Owner Comment (Hide)
Thank you for your review.

89%

Unfortunatley there is no smoking inside and the clients sit outside on the steps, which if one has a window directly above and is highly senstive one might get a cold or suffer allergies. It is a great location near the trolley and several grocery stores. It has a roof top deck and a tv room, but the old historic building is a bit cramped for sitting unless one stays inside the room when one is there which are spacious enough.

  • 28th Sep 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for your review.

29%

Have travelled around South America for 7 months and the US for 3 weeks and this is the worst place I've ever stayed. Incompetent and unhelpful staff who almost cost us getting our car towed by giving us incorrect parking info. Also, filthy dirty and smelly. The only positive thing about this hostel is the location which is near the gas lamp district.

Owner Comment (Hide)
We apologize for the misunderstanding over parking and glad you asked for clarification, which we provided. It is fortunate our staff was also able to prevent your car from getting towed. Our guests' are of course of the utmost importance to us, and we are working very hard to provide an enjoyable and clean environment. Please let us now how else we can improve, and thank you for your review.

20%

Room had no air con so it was impossible to sleep in the heat at night. Staff were nice but didn't have a clue about the hostels policies or things to do in the area. Our room was left open by a cleaner all day after we had locked it so there are some securty issues. 'Continental breakfast' was a bag of dry pancake mix left out. We found 2 cockroaches in our room (no. 29). Have stayed in hostels a fraction of the price that have been heaps better. Would not recomend.

  • 15th Aug 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Our new staff may have trouble providing a lot of information about the city, but be sure to ask around. We also have many fliers posted on the board and walls concerning activities in San Diego. We are happy to help! Please let our staff know how to make your stay as fun and comfortable as possible. Thank you for your review.

54%

Very good location and some staff knew what they were doing, but needs to be cleaned more often and is probably too expensive for what it is.

Owner Comment (Hide)
Thank you for your review! Our prices are the lowest in San Diego!

60%

Have a lot of mixed feelings about this place. I had a great time here (ended up staying 1,5 week), met so many cool people and the atmosphere is really relaxed and friendly. There is a lot of things they can improve though. 1. Get lockers to the rooms! 2. Clean better, during my 1,5 week they didn´t clean my room once 3, Only one of the guys in th reception was actually nice and seemed to care about the job. 4. The showers was pretty bad with the pressure I would stay here again though




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