Rancho Urbano Reviews
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What a horrible hostel! Staff was rude and unhelpful - the man working behind the counter was nasty from the first second we started speaking to him. The rooms and bathrooms were nasty, location was terrible, overall not impressed at all. We thought it would be worth staying in a lower rated place for the cheap price, but wow were we wrong. Go somewhere else!!
The worst hostel ever: dirty, breakfast uneatable, receptionist horrible, very dirty, many troubles with the reservation by hostelworld, price higher than the site, no water in the bathrooms, no toilet papers, thief in the room during the day, no words to decribe it., the wifi doesn't work. No way. El peor hostal del mundo: sucio, el desayuno no es comestible, recepcionista horrible, muy sucios, precio más alto que el sitio, no hay agua en los baños, no hay palabras. NO
The worst hostel ever: dirty, breakfast uneatable, receptionist horrible, very dirty, many troubles with the reservation by hostelworld, price higher than the site, no water in the bathrooms, no toilet papers, thief in the room during the day, no words to decribe it. No way. El peor hostal del mundo: sucio, el desayuno no es comestible, recepcionista horrible, muy sucios, muchos problemas con la reserva de Hostelworld , precio más alto que el sitio, no hay agua en los baños, no hay palabras. NO
This was one of the worst experiences I have ever had in a hostel. Dirty bathroom and kitchen, beds falling apart, bad atmosphere and an incredibly rude receptionist received us when we arrived at night because they made a confusion with the taxis they had sent us in the Airport. This hostel doesn't belong in such a good booking system as Hostel World.
When I arrived at the hostel, the fee wasn't the same as the presented in the hostelworld.com, was way more expensive. And the hostel atendent's told me that she could cancel my reservation, but she couldn't give me back what I've already paid for the hostelworld.com. Another thing is that the people from hostel doesn't have any important information for tourists. And the internet doesn't work in the bedroom. I recommend staying in another one if you're searching for a shared dorm.
The shower didn't work, the were no lights and water. The receptionist asked us to pay more than it was stated in booking bill, but it was all settled dawn in our favor. Internet didn't work. Room was very small, but bad sheets were good and clean. Location is good but quite far from the center.
- Novice Nomad
- Couple, 25-30
- (1 review)
Next time answer the emails, oh wait, there will be no next time.
- Novice Nomad
- Female, 25-30
- (1 review)
In regards to having a place to sleep, cook and eat, this hostel was great. Lots of space. The showers were falling apart, but we still managed to get clean! Get a print out of your reservation if you can, as they charged us more than what we were meant to pay and upgraded us without asking and we didn't actually realise until afterwards. We also weren't up to date with the currency conversion - make sure you are or the wool may be pulled over your eyes.
Rancho Urbano has a lot of potential, but needs some TLC. Fresh paint to get rid of the smoke smell, new furniture and remodeled bathrooms with actual room to shower would make this cool layout a welcoming place to stay. Also they have cats!! If you are allergic beware!