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Red Inn Heritage Reviews

No.15,Love Lane, Georgetown, Penang, Malaysia

Reviews & Ratings Explained


371 Total Reviews
  • 84%Value For Money
  • 72%Security
  • 84%Location
  • 56%Staff
  • 56%Atmosphere
  • 72%Cleanliness
  • 68%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great location on Love Lane. No lockers in the rooms so security isn't great but everything was clean. There's a basic breakfast (bread, jam, bananas, watermelon) which is free every morning. The staff are all friendly although I had mixed experiences (depending on which staff member I asked) about how knowledgeable they were about the area, directions etc. They have maps, and they sell basic drinks and snacks, and there's a book exchange, free coffee all day, a fridge for your own food, sofas.


I stayed in a single private room with air-con and window for RM35/night. The room is on level 1 and the sound insulation wasn't so good, could hear people talking in the room next door. There was one single bed and a small table in the room. Bathroom was big and new. I would say there must be many other hostels in Penang that is better than this, but it would probably be the cheapest single private room you can find.


I actually booked at this hostel but by the time we arrived there they had some electricity black out problem and that's why they sent us over to Red inn cabana, another branch, by their car. Therefore all my comments are about Red inn cabana which was fantastic. Super clean. Slight little things cud be improved but overall amazing. Thanks guys!


Hotel staff not friendly,although is value for money but if staff can improve itwould be better

  • 26th Jun 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


Great location, bus stop right outside to hostel so it was easy to get around the city. Rooms were clean and comfortable! Nice chilling area with a TV which plays recent films. There were plenty of bathrooms. Nice free breakfast and free water! The staff were not the friendliest and very unhelpful!

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