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Reef Backpackers

Group of 15 or more?

Contact our Group Travel team directly for a tailor made solution for your group

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reviews
5.3
Rating 269 Total Reviews
  • Value For Money 5.2
  • Security 5.7
  • Location 7.2
  • Staff 5.2
  • Atmosphere 4.9
  • Cleanliness 4.4
  • Facilities 4.7
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5.3
Rating 269 Total Reviews
  • Value For Money 5.2
  • Security 5.7
  • Location 7.2
  • Staff 5.2
  • Atmosphere 4.9
  • Cleanliness 4.4
  • Facilities 4.7

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • Canada, Mixed Group, 18-24
  • Novice Nomad
  • 2 reviews
8th Mar 2017
3.1

Dirty, no AC as advertised, loud. No staff around at night, difficult to contact staff off hours, no staff during open hours so I could not check out. Tools hours to solve key problems or check in/out problems. Staff here do not care and management is nonexistent.

    • 2.0Value For Money
    • 4.0Security
    • 6.0Location
    • 2.0Facilities
    • 2.0Staff
    • 4.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Germany, Female, 25-30
  • Novice Nomad
  • 4 reviews
3rd Jan 2017
4.0

Service was miserable. Opening hours are bad. If you needed someone there was no one there. Bad info about tours and shuttles. Too many smokers.

    • 4.0Value For Money
    • 6.0Security
    • 6.0Location
    • 4.0Facilities
    • 2.0Staff
    • 2.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 8 reviews
27th Nov 2016
5.1

Very dirty and run down and I didn't have a sheet on my bed.

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 4.0Facilities
    • 6.0Staff
    • 4.0Atmosphere
    • 4.0Cleanliness
  • Anonymous
  • England, Female, 25-30
  • Avid Traveller
  • 13 reviews
5th Nov 2016
8.6

This hostel received too many negative reviews so I wanted to write. I stayed here in November and it was the cheapest hostel by far but a great location. Free breakfast and Yorkshire tea bags was great! I stayed in a room with no bunk beds, very good WiFi, lots of bathrooms. Would definitely stay here again

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 8.0Facilities
    • 8.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • Anonymous
  • Germany, Female, 18-24
  • Novice Nomad
  • 6 reviews
21st Oct 2016
4.6

Cockroaches in the kitchen, mold in the shower, mattresses looked disgusting and staff who checked us in was not very friendly and didn't even manage a smile once.

    • 6.0Value For Money
    • 6.0Security
    • 6.0Location
    • 2.0Facilities
    • 4.0Staff
    • 6.0Atmosphere
    • 2.0Cleanliness
  • Anonymous
  • Germany, Female, 18-24
  • Novice Nomad
  • 3 reviews
18th Oct 2016
6.9

All in all okay for the price.

    • 8.0Value For Money
    • 6.0Security
    • 10.0Location
    • 6.0Facilities
    • 6.0Staff
    • 6.0Atmosphere
    • 6.0Cleanliness
  • Anonymous
  • England, Female, 18-24
  • Novice Nomad
  • 1 review
13th Oct 2016
3.1

Horredously dirty, so unhygenic like living in a garden shed. First room massive gap under door leading to outside then massive cockroaches mouldy dirty cups!!! Get moved up stairs and never seen rubbish and dirt all over the floor so much cleaners had to come and clean it infront of us and it was disgusting. Was staying with two German girls and they had to go and buy new bedding as they were that grossed out by it.

    • 2.0Value For Money
    • 2.0Security
    • 6.0Location
    • 2.0Facilities
    • 6.0Staff
    • 2.0Atmosphere
    • 2.0Cleanliness

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