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Relais Florence Reviews

Via della scala 48, Florence, Italy

Reviews & Ratings Explained


185 Total Reviews
  • 93%Value For Money
  • 93%Security
  • 97%Location
  • 96%Staff
  • 88%Atmosphere
  • 92%Cleanliness
  • 92%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Helpful, Kind staff


Very enjoyable stay. Was very pleased overall in particular with the location, shower, comfort of the bed, and the staff were very helpful. Would recommend and stay again.

Owner Comment (Hide)
Dear Thomas, thank you for your review, i hope to see you again,take care, regards Piero Relais Florence


The location was perfect! The staff were so friendly even though they couldn't speak English they were very helpful. Thank you for having us!

Owner Comment (Hide)
Dear Harriet, thank you for your review, i hope to see you again, regards Piero Relais Florence


Everything was wonderful during our stay at Relais Florence! Super clean, comfortable and inviting. Thank you for making our experience all the more enjoyable!

Owner Comment (Hide)
Dear Kaley, thank for your review, i hope to see you again, regards, Piero Relais Florence


My mother and sister stayed here for a couple of days in June 2015 (I'm the one leaving the comment because I am the one who planned their trip). They absolutely RAVE about it. The location was phenomenal, the lady at the front desk (her name escapes me right now) helped them find tours and gave excellent advice. My mother and sister stayed in a private ensuite room and enjoyed it. This was by far their favorite hostel during their stay. 10/10 would book again and highly recommend the place!!!

Owner Comment (Hide)
Dear Terez, thank you for your review, i hope to see you again, kind regards Piero Relais Florence


Great experience, the staff was helpful beyond imagination....great location too. Would come back for sure.

Owner Comment (Hide)
Dear Federico, thank you for your review, i hope to see you again,take care, regards Marcela y Piero Relais Florence


It was a really nice stay in the Relais Florence. Our room was big and there was everything we needed, even a microwave and a refrigerator!

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Dear Simone, Thank you for your review, I hope to see you again, take care, Marcela y Piero Relais Florence

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