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Relais Florence Reviews

Via della scala 48, Florence, Italy

Reviews & Ratings Explained

68%

Rating
168 Total Reviews
  • 56%Value For Money
  • 80%Security
  • 68%Location
  • 76%Staff
  • 64%Atmosphere
  • 76%Cleanliness
  • 56%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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40%

The street which is located is full of hipsters and noisy bars with drunk people. We arrived at the reception and it smelled like mold in there. We were then moved to another location by a big guy after checked in, which is 10 mins away on the same street. The room is OK but it doesn't feel safe. We're were creeped out the whole time staying there.

Owner Comment (Hide)
DEAR, THANK YOU FOR YOUR REVIEW, I HOPE TO SEE YOU AGAIN AS SOON AS POSSIBLE, REGARDS PIERO RELAIS FLORENCE

89%

Staff is VERY friendly and will help you with whatever you need. They found us restaurants that were great deals and called museums to get us a reservation. The hostel was an apartment style which was nice. Bed and shower were comfortable and it had a refrigerator which was nice to have. The only complaint I have about it was there was a hole in the wall covered up by what appeared to be foam. Traffic on the street (bikes) were very loud at night because of it. Probably unique to our room though

Owner Comment (Hide)
DEAR DAVID, THANK YOU FOR YOUR REVIEW, I HOPE TO SEE YOU SOON, TAKE CARE REGARDS PIERO RELAIS FLORENCE

71%

It is a decent place for stay 1 night.




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