- USA, Male, 25-30
- Novice Nomad
- 2 reviews
MUCH less than expected: No one answered the door despite arriving during the reception hours posted on hostelworld (9AM to 5PM). I had to force my way in. Upstairs, the reception desk hours said 2PM to 7PM, but no one was there. In fact, there was no reception for 3 of the 4 days of my stay, and I personally had to help other guests in who were also locked out upon arrival. I asked for a single room which was just a bunk bed. All in all, it was very disappointing, especially for the $.
customer friendly ... we addition to the Residence Paradiso we also apartments for the city ... your arrival is concise with no presence in reception ... but how many years did you find on the reception desk an envelope with self service everything you need for the accommodation ... in the days we were present at the reception, as always! about the room, we gave you a double room of 14 square meters instead of a single genuinely can not understand your complaint ! on the scores you gave us no comment .... anyway the next time booked a upmarket hotel so you're quiet!
Hostelworld Mobile Apps
Book on the go with the new Hostelworld mobile apps.