Residenza Santa Croce Reviews

NO WIFI. This is a fine hostel- you survive, but its just random apartments all over the city. Our stay was just a room, so there's no common area, no kitchen, no internet access, no printer, no nothing anywhere. Absolutely need to get with the times.

Very clean, neat, comfortable facilities. Great location. Easy to deal with.

The check in counter is not hard to find if u follow the instruction !! But the room is not located there , anyway , that's fine, coz I can really enjoy the stay like local Venice people . The staff is very nice to , very clear instruction to show u the room ! I really love to stay in this hostel !! Just the same comment like the others : should have wifi ASAP !! It is really vital in hostel for travellers !! Hope the hostel can install wifi system ASAP !!

It was a really good hostel, but there's no wifi! And the rooms are about 2 km from the reception! So, if you think you're next to the Stazione Santa Luica, you're wrong. The staff was awesome and she told us where we can find the cheapest and the best food of Venezia. 7,5/10

This is not a hostel. One good thing is that it is close to the train station.and it is clean. It is an apartment so there is not security or contact at the property. The office people are there to take your money, that is all.

The office to check in and out is far from the actual room. No wi-fi. Besides that it was a good stay. No common area if you are looking to meet other travelers. There is a great local breakfast place just along the canal by the street where the room is. They have great coffee and pastries for cheap!

The address of the hostel on the booking website is the check-in office NOT where the room is located. After I settled the balance paymnet, I haved to walked for about 10 minutes (crossing 4 bridges) from the check-in office to get to my room. Though the room is at a great location but the extra distance is really not helping if you have large/many luggage.

It wasnt a real hostel, it was rather some rooms far away from where they publish the photo. There is no wi fi

We had a nice stay at this hostel. The front desk lady was nice and very informative. We would def stay at this hostel again..:))

two days without wifi is seriously a problem for me...... the other things are just fine.

My room was not at the location stated on the website. You got to walk for a while but I find that place even better! Big room, big supermarket nearby and close to all the places you would like to go. Nice staff, very clean but no wifi

Terrible!!! You made my stay in venice worst

No common room

Personnel is friendly and helpful, gives you advices on how best to visit the city. Free luggage deposit at check in and after check out. I was in a private single room, which is not the same building as the one in Santa Croce 555 where you check in, it's on Calle fiori. Location is central but calm. Really perfect.

Water boiler is great. Staff is good also. The only drawback is the heater wasn't working very well.

It is an excellent hostel, I miss the wireless internet though.

Pretty well located, next to the train station. The room was big, and really clean, bathroom as well. There were lockers in the small kitchen area inside the room, with keys what was pretty nice. It would be better if there was a common area. Staff was ok, and gave us tips on where to eat without spending too much.

I stayed there 3 years ago, since then it got worse and worse. The woman with an eastern Europe accent at the reception was rude with me because of a misunderstanding we had. I apologized for that, but she kept telling me I was wrong. So unpleasant. Besides, there was a sweet, disgusting smell in the room and bathroom, not to say that heating wasn't fully working and the room was cold and humid. 38 euro for all of this? Never again!

Awesome hostel! My twin bed room is not as shown on the map,It's 15 minutes walk from the train station. But the condition is good. Only thing is that there is no wifi.

there is no internet the place is far to office, so you don,t have help getting there, and in the map if you choose based on distance from train station you will be wrong the staff service is terrible