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Residenza Santa Croce Reviews

Santa Croce 598a, Santa Croce, Venice, Italy

Reviews & Ratings Explained


574 Total Reviews
  • 60%Value For Money
  • 71%Security
  • 69%Location
  • 66%Staff
  • 56%Atmosphere
  • 70%Cleanliness
  • 56%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Good place, but a bit difficult to find. Its well located. The prived rooms are huge as the bathroom as well. Just a bit expansive. But I do recomend.


Slightly hard to find, but otherwise a great little place! Very friendly staff, just a short walk from Ferrovia (train/bus terminal). Clean bedding and extra blankets, GREAT SHOWER!! :) quick walk to San Marco or Per Rialto. Great place!


Just a bit outdated and also no hairdryer available. Overall a good experience


They changed the location with out any notification

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 18-24
  • (1 review)


Thanks Cadoro for helping us so much!!! You interrupted your duties and helped me without any problems. You went Fer and beyond to make me feel content.


A long walk from the bus station, and while the staff are friendly, they aren't as assisstive as pin other hostels I've stayed in.


Check in office is far from hostel. But hostel is not very far from station. It is close to tourist spots and a supermarket. Sockets are not near beds so inconvenient to use. Toilet lock is unfit so you may have some surprise. Its ventilation fan sounds like a helicopter so may inform it is being occupied. I put my toothpaste, brush, shaver and manicure clipper in a nylon bag on the table next to my bed but room keeper took or threw it away. Wifi signals not available inside but outside room


The only thing that is not good in this place is: the office is far from the room and they ask you to go first in the office to do the check in. After this you discover that your room isn't in that place and you need to walk about 15minutes through the streets and cross some bridges with your stuffs. Imagine this after you traveled for long time and you are so tired!! It's terrible!!


The adress on the website is near the train station, but in fact this is the adress of only the check in station, and the hostel is very far from there. When you have heavy luggage is really difficult to get there and cross all the bridges. The wi-fi doesn't work inside the room, so to use it you need to stay stand in the hall. There is no member of staff in the hostel and no reception, so if you need anything they are not available in person.


The walk to regrister for this accomodation was long. Then after paying and signing in another long walk to accomodation. All too much for us.

  • 23rd Oct 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 41+
  • (1 review)


The wifi didn't work at all in our room, so we had to sit in the hallway to get connected and even then it was very slow if multiple people were trying to use it


On the hostel world's map is not correct ,so I lost my way. it is really difficult to find the front office.And I never thought of that,,,from the front to my room,we need to walk 20min while holding my luggage..And inside room ,there has no Wi-fi connection.The low price is good,but next time,I will try another hotel.


We booked a double-room wich was expensive, but ok for venice. when we arrived at the hostel the lady told us that our room is not part of the hostel and that we have to walk 10 minutes there. she told us the street and marked it on a map. We went there but we couldn't find neither the location nor the street. And even after asking many people we couldn't find it. We called her. And the location was nearby but not where she marked it. We did not have wifi in our room. The rest was ok.

  • 17th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


Worst hostel ever, The check in was at a different spot to where your room was! The 6 bedroom dorm couldn't connect to wifi in room, so had to sit in cold corridor to use the wifi. No common room, no kitchen. In the 6 bedroom dorm there is a fridge and a kettle, although there is only a sink in the bathroom. The bathroom has a extrememly loud fan in it, so if you come in late, or have to leave early and need to use bathroom you are likely to wake everyone in the room..

  • 13th Oct 2014
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (1 review)

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