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Rest Up London Reviews

172 New Kent Road, London, England

Reviews & Ratings Explained

73%Overall Rating

From 121 ratings
  • 75%Character
  • 75%Security
  • 71%Location
  • 75%Staff
  • 72%Atmosphere
  • 72%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
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67%

Good location, near to some important bus lines, also some shoppings and good and cheap restaurants. On the other hand, the way they offer us to storage our bags is very inefficient and also threatening. I putted 3 pounds at the machine and then closed it (just for trying), then after I opened the thing I couldn't use again, in other words, you pay 3 pounds every time you used it!

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (4 reviews)


83%

I found the atmosphere very good, has a great location and the staff were very helpful. Just a few things that i was not pleased with; the showers on the G1 floor. The showers could be changed to make a pleasant experience and the wifi signals in the rooms improved as well. Overall, a had a good experience. Will definitely visit again.

  • Novice Nomad
  • 03 May 2013
  • Anonymous
  • USA
  • Male, 31-40
  • (1 review)


73%

Big rooms and quite good beds, quiet and comfortable - pretty much what you would expect for a hostel. However, the showers are not good and they are not clean and the bathrooms, also, need more cleaning.

  • Novice Nomad
  • 25 Apr 2013
  • Anonymous
  • Iceland
  • Female, 25-30
  • (3 reviews)


40%

Originally the website seemed rather misleading. I am familiar with the London area and it seemed as though the hostel was within a short distance from King's Cross/ St. Pancras. However, much to my disappointment, it was the Elephant and Castle area and quite a walk from the tube station. My friend and I did not feel comfortable enough walking from the station at night so had to spend extra money on a taxi. Also, they double booked us and were very unapologetic about it. Overall, bad experience

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


60%

This is a ok hostel. Not good, not bad, just average.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • Norway
  • Female, 18-24
  • (4 reviews)


57%

When you walk in you get a really professional layout the lobby area looks nice, but that's where it ends! Would of been nice to have been shown where you had to go where to locate the toilet and shower, but the toilets were a health and safety hazard, 2 days and no toilet paper, one toilet didn't flush there was always something on the floor and the rubbish bins needed emptying or at least give them a lid, and maybe put air freshener in there they smelt like a sewer. And there was more

  • Avid Traveller
  • 13 Apr 2013
  • Anonymous
  • New Zealand
  • Female, 18-24
  • (10 reviews)


100%

Wonderful staff and place, definely when I come back to London, I'll be at rest up again. Incredible close to elephant and castle tube station, with lots of little markets around and quickly 15 min bus to Big Ben

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


67%

The room was incredibly hot with no way to control the temperature, except to open the window. Even with the window closed the noise from the road was horrific all night (literally). The showers shot straight over my head and weren't terribly clean. A few times a day the bathroom would leak a large puddle would form directly outside the dorm door. It's also in a rough area of town, a ten minute walk from the tube, which was daunting for a woman alone. The staff were really lovely though.

  • Novice Nomad
  • 04 Apr 2013
  • Anonymous
  • Australia
  • Female, 25-30
  • (9 reviews)


70%

Fine place. For a cheap, decent place to sleep, it's perfect.


80%

Everything was pretty good except the wi-fi only works in the lobby area.

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • USA
  • Couple, 25-30
  • (5 reviews)


77%

I found it very complicated, when I wanted to print out my boarding passes and the Lady at the reception wanted me to send 4 emails to her email-address, just so she can print it out 2m away from my Computer at the internet-Station. it didn't work, so I had to ask her to do it from the computer at the reception and print directly. that was a bit confusing. and the space in our 4bed-room was extremely limited, we didn't know where to put our suitcases .....

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • Switzerland
  • All Female Group, 41+
  • (1 review)


80%

Good enough

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • China
  • Male, 41+
  • (1 review)


50%

Not a good hostel. Staff were rude and unhelpful, especially the manager. I saw at least 3 people complain that they were put in rooms where there was no bed available. Very unprofessional. The bathrooms were terrible, no Toilet paper in the one on my floor for the whole time I was there, an the all three shower heads were bad, spurted water everywhere but on your body. Wifi didn't work most of the time I was there. Location wasn't particularly central. Would not recommend.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Australia
  • Female, 18-24
  • (4 reviews)


70%

Rest Up is very out of the way in the city, but it was clean and had good rooms. Staff was short-handed and had a lot to handle with the facilities and many reservations the hostel can accommodate.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (2 reviews)


67%

Staff was slow to help at check in. Also the staff did not even attempt to get screaming guests in halls to be quite durning the night. Rooms were clean. Breakfast area was nice but breakfast should be included in room price.

  • Novice Nomad
  • 29 Mar 2013
  • Anonymous
  • USA
  • Couple, 18-24
  • (2 reviews)


57%

Had a top bunk in a 4 bunk room, it was right beside some sort of heating pipe which basically meant the temp jumped up 10 degrees as soon as I climbed up. Showers were push button with a short span of time before they shut off, neither bathrooms or showers were particularly clean. Wifi wasn't very good downstairs. Location was "ok" - hard to find as the building number for some reason wasn't in sequential order (google was confused). A good 5 - 10 min walk from the subway. Not a lot around.


77%

The staff went WAAAYY above and beyond to help us out. We had missed our flight so had no plans, no pounds, and no phone. We made the hostel reservation 45 min before arriving and just showed the confirmation number to check in. The friendly guy at the front desk even let me use his cell phone number to for the airline to call me back. The only challenge was that the other guests were noisy (in an echo-ey tiled hallway) all night long and our dorm door slammed whenever people entered.


100%

i was here for the second time this month and i enjoy it veru much... this is the perfect place to rest , or to make friends... atmosfere is great, location was perfect for me, really easy to get around , Staff are very nice and allways help with all that you need... The rooms are very clean , lot of space for your luggage and for yourself..They also have a great kitchen , and the breakfast is also very good... i ve been sleeping in some other hostel but i allways return to REST UP..

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


93%

I think jthis is temporary but he women'showers and toilets were right next to the rife escape, the doors were wedged open and so the whole area was freezing - this on a night of now on the ground in London. Kitchen and reception staff wee friendly and helpful, beds comfortable, sheets and towel clean, what's not to like?

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • England
  • Female, 41+
  • (1 review)


100%

I`ve try 3 hostel in london, rest up is much nice. you can meet a lot of poeple from every country. It's clean,you can eat in the hostel it's a nice food there is free wifi,TV...They employees are very nice poeple they help you all the time when you need . It's to easy for go everywere, there's a lot of bus and the tube station just neer to the hostel. The showers are clean and hot . I just try one room it's cool 20 bed but with curtees you have you're intimity ,lochers and nice poeple .

  • Novice Nomad
  • 23 Mar 2013
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


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