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Rest Up London Reviews

172 New Kent Road, London, England

Reviews & Ratings Explained

69%

Rating
538 Total Reviews
  • 66%Value For Money
  • 72%Security
  • 70%Location
  • 72%Staff
  • 65%Atmosphere
  • 70%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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54%

The bunk beds were not secured into the walls, meaning if either bunkmate flipped over in the night then entire bed shook like it was going to collapse. The 10 pound deposit for the room key was also a little ridiculous. The walls were paper thin and no one came to quiet the other rooms even when they were screaming at 3 AM. However, the location was very convenient, just a quick 10 min tube ride could get you into Piccadilly Circus. Night buses also stopped right outside the hostel.

  • 10th Oct 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


63%

The worst place I slept in England—and I slept outside of a bathroom at a bus station. Staff was fine with screaming teenagers all day long, but kicked out anyone having a conversation at a normal decibel level after 11 pm. Lockers cost £3 per access—everytime you open it, it costs £3 to lock it again. If you need to brush your teeth, your toothbrush will cost you £3.


54%

Extremely loud at night, no free lockers available, toilets partially broken


71%

For the short notice booking it was great , but our dorm door never closed properly, in the rooms there were no cages for your bags to have them properly protected. The lockers downstairs 3£ for one time use is a bit of day light robbery . Forget something and you're paying way too much. To store a bag


54%

What is the difference between a London Hostel and a refugee camp? A refugee camp meets minimum standards for available space and sanitation per person.


74%

Very cheap and clean. Could do with some reminder notices for guests not to hang around loudly socializing in corridors and near lift at 2am, 3am, 3:30am etc etc. Also it would be helpful to have some kind of shelf in the showers for soap to make those 10second blasts of water a more useful time.


80%

it was clean and secure.

  • 30th Aug 2014
  • Novice Nomad
  • Anonymous
  • Pakistan
  • Male, 25-30
  • (1 review)


100%

The place is extremely clean, staff is friendly n helpful. room is great. location is perfect. The only thing I didn't agree with was lockers. you have to pay every time you open the locker to check your luggage. It should be a daily charge n u open locker anytime you want. It is a great place xxxx


86%

Spotlessly clean, but room very small. Didn't realise there was no wardrobe/drawers. However if you just need a place to sleep for the night it is ideal. Location on a busy main road means traffic noise but then again this is London! Staff very helpful and a great cooked breakfast.

  • 26th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


74%

Awesome location, great staff ,dorms were really affordable and full of friendly faces. The only slight negatives were no kitchen and had to pay for Washing. However the location made up no kitchen as there are small restaurants all up new lent road.


71%

Great location, nice staff, nice common room and good services. The only problem was that our double room was too small: we couldn't open our two luggages at the same time because there was no enough space on the floor.


31%

looks like an army in the rooms, and the hostel looks like a hospital. not worthed. I went there in aug 2014 i was 22 i m brazilian from sao paulo

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


66%

Good hostel except for one thing: there is no place to plug things in the dormitories, and the ones in the common areas are always busy because lots of people stay in the hostel.


60%

Its very clean and shower was awesome in 8 bed ensuite. Also lots of power points in the room. Has laundry. But Common room sign "No food no alcohol" (even though it has a food dispenser in it). No kitchen, No on site motorbike parking even though they have space. You're early for 3pm check in? You can leave your bags here no problem :-) .. 2 euros non refundable no way around it. :-( rip off lockers. Breakfast isnt free. Socially dead. Wifi unreliable. Very hot to sleep.


60%

Very noisy and hot hostel with single travelers placed on same floors as foreign school parties. The young people were unsupervised, Smoked in rooms, and were making noise to 3 am. The rooms were badly ventilated with a small window and became unbearably hot and stuffy. I have stayed in many hostels across London and know what to expect given the costs of such places but this hostel was without a doubt the worst hostel I have stayed at and would I would never use it again.

  • 16th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 41+
  • (1 review)


77%

We thought the Rest Up was expensive considering it basically a youth hostel.You had to pay for towels and a 10 pound deposit for each key which was refunded. The place was noisy and a lot of the youth there did not show respect for others and our daughters were spat on by drunk guys whilst using the internet. Loud music was played in the room next door. The showers were too hot and rooms stuffy and humid as no air conditioning and windows were locked to a small opening. No we wouldn't return.


91%

The Wi-Fi doesn't work in the rooms and the layout of the hotel is a bit confusing, that being said everything else about this place is great. The staff was very nice, it's very close to the elephant and castle tube station, and there's a small eatery called Five Star just down the block with amazing fish and chips. I will be staying here again in the future.


54%

I find it difficult to understand why a cheap white towel has a charge of £2.00, when I pay almost £180, for 2 nights in a private room for 2 people. Its hard to sleep with the road noise without double glazing also with the flood light shining onto the windows all night long. One member of staff couldn't be bother to take my money for 2 coffees, and told me to ask his colleage next to him, when he was doing nothing. I expect 2 single beds in a twin room, not a bunk bed.

  • 11th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 31-40
  • (1 review)


57%

Despite the location, cheap dorms and overall cleanness of the facilities, not recommended. The building leaves much to be desired in terms of design: between an agonizingly fussy elevator and stairwells locked for the upper floors, it was ridiculously frustrating just trying to get around. However, the incompetence of the staff was what really made it an unpleasant stay. Also, the only lockers require you to pay each time you open the locker, which at 2-3 pounds each time adds up quickly.


86%

The great thing at Rest Up is space! Between the beds, even in 20 people dorms, in the common rooms, outside: it is not a cramped youth hostel and that's great. Plus the staff was friendly so definitely a place to stay when strapped for cash.


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