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Rest Up London Reviews

172 New Kent Road, London, England

Reviews & Ratings Explained

69%

Rating
538 Total Reviews
  • 65%Value For Money
  • 72%Security
  • 70%Location
  • 72%Staff
  • 65%Atmosphere
  • 70%Cleanliness
  • 66%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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49%

2 toilets and 3 showers for a floor (60+ people). 1 outlet in a 20 bed room, where people are too stupid to close the door properly, so anyone at anytime can come into the room. They have lockers, but you have to pay 2£-3£ EVERYTIME you close them (~6£ day). No outlets in the bathroom. Showers were way too hot (no regulator). I was in many (cheaper) hostels -Amsterdam, The Hague, Barcelona, Paris, Brussels, Luxembourg City, and more - and none has been so bad so far. Not worth the money.


63%

We requested a twin bed and received a bunk bed.


31%

leaky windows, ants in the bathroom. Totally not recommend - the place is looking like a prison.

  • 25th Apr 2014
  • Novice Nomad
  • Anonymous
  • Poland
  • Male, 18-24
  • (1 review)


The reviews below do not count toward the property's recent rating.
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66%

Only stayed one night as was going out in London. Fine for what we needed just a bed for a few hours after a night out. Wouldn't recommend for eurotripper as atmosphere and location aren't the best but for a one night stay was fine.


71%

Very poor Wifi. Bathroom in 4th floor is not quite secure because the last room (next to window) there is some gap the the door. We can not use electric plug socket at the second of double layer bed (top bed).


34%

Reminded me of prison, not even worth the amount of money paid.

  • 16th Apr 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


54%

No space in room Poor wifi


74%

On average, the hostel is worth the money, but the showers could have a temperature selector and keep turned on a longer time after pushing the button.


60%

The only hostel I stayed in on my trip that charged for a towel and breakfast

  • 14th Apr 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


69%

little bit of a sketchy area, but easy to walk places and near a metro.


20%

The service was terrible. Free wifi was offered and it didn't work anywhere in the facility. When I asked reception if there was a solution, all she could do was offer me free breakfast. She said wifi was being "upgraded," and in turn could not offer me a password to connect with the other wifi they had. Bathrooms smelled very bad. There was no way of securing personal belongings for free, even if I provided my own lock, which is very disheartening because I had to carry my belongings with me.


69%

The room was too small and the toilette too. You cannot stay more than 2 nights.

  • 27th Mar 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 31-40
  • (1 review)


69%

Get off your phones on the stairwells, you massive herds of people. Please. For the love of god. I swear if there were ever a fire people would be trying to instagram it from the stairwells.

  • 27th Mar 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


89%

Felt homey and relaxing. :]


77%

Good hostel in decent location, about 15min walk from London bridge. It was clean and quiet. I will book again. Recommended.


74%

I mostly enjoyed my time at this hostel, and it was pretty nice-- but there were some issues. The Wi-Fi was really spotty and slow, the bathroom in our room wouldn't flush and was never fixed, yet another toilet I used wouldn't flush either, and then at one point all of the power outlets in our room + rooms near us stopped working. It was just a little frustrating for so many things to be broken/not-working in such a short amount of time. The location is alright but a little out of the way


40%

The staff wasn't friendly upon my arrival. I tried to cancel my second night 48 hours in advance and they wouldn't let me. The bathrooms were so filthy that I did my best to not use them. In the common room area, everyone was on their phones or laptops, not a friendly or welcoming atmosphere. You also had to pay 2 or 3£ (depending on the size of your bag) every time you want to lock you stuff. The location wasn't even that great (40 minute walk from city center). Not an enjoyable experience

  • 21st Mar 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


49%

For me, it's not an hostel if we cannot cook. There are no microwaves either. The restaurant was normally open until 10pm, it was only 8pm and already closed. The staff is not really polite too (almost cook staff). Bed clean at the second night (booking of 3 nights), is it was for clean the linen? No, apparently, it was because they need a free bed in this room - luckily, it was free when I came back later in the evening.


60%

The hostel is in a scary part of town and isn't strictly a youth hostel, which is what I was expecting. Lack of research is my fault. But, the quality of people that stay there is really scary in my eyes, not a great place for traveling students to feel safe.


66%

Decent hostel for the price. Clean linens, nice staff. But there isn't an age range on the hostel so during my stay there were large groups of younger teens with some professors/teachers. Also many older men living there on a temporary basis. Breakfast isn't included, but not bad for the price. Location is okay - a quick bus ride to Picadilly and the other sites, and close to an underground stop, but not such a fun walk alone in the middle of the night. Otherwise pretty good!


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