Riad Fantasia Reviews
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The riad has an excellent location as it is very close to the main square, in a safe and quiet part of the city. Really nice place to stay, beautiful rooms, nice breakfast. Helpfull and friendly staff, helping with anything from tea to excurions. Very good place for first time visitors in Marrakech. We stayed there twice, and will be back.
DON'T GO TO THIS RIAD. The reservation is a joke. When we arrived we were brought to another Riad , which belongs to the same owner (they told us): Riad Rahba. You can find rating and reviews as well on hostelworld. I would also give a very bad rating! Staff was rude, rooms dirty, bad equipped, dark, unsafe... In my opinion the staff of Riad Fantasia and Riad Rahba is one big mafia! They put good paying guest in a very bad cheap place, systematically!
There seem to be 2 properties under "the same management", and we got sent to the one which did not look anything like what we saw on hostelworld that we booked and paid for. Rooms were unheated, paint was peeling off the walls, there was a fag end on the desk, only 1 power point in the room, no trash can, noisy bed and breakfast was poor and only starts at 10am. Staff was trying to rip me off by charging 200 dhs for an airport transfer. Save yourself a ton of grief and book somewhere else.
Booked 2 rooms, paid deposit and asked for further confirmation via email but despite all that, when we arrived they had no rooms and had to move to a different riad. Upsetting.
- Novice Nomad
- Male, 31-40
- (1 review)
DO NOT BOOK THIS RIAD UNLESS YOU ENJOY TRAVELLING 2,500 MILES, AND SHOWING YOUR BOOKING NUMBER, ONLY TO BE TOLD YOU HAVE NOWHERE TO STAY THAT NIGHT. Riad Fantasia is a scam, they double book rooms regularly and then drag you round other hostels trying palm you off. We luckily ended up being taken in by one Riad for two nights, and one other Riad for the last night. If the other booking beats you to your room, good luck... The owner is a thief and a liar - don't say you weren't warned.
We turned up, waited for an hour for staff to arrive only to be told they had given our room away to someone else. They took us to their friend's Riad but it was stressful, further away and not as good as what we had booked. Poorly organised.