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Riad Layla Rouge Reviews

Rue el Ksour, Derb Rokni, 23, Marrakech, Morocco

Reviews & Ratings Explained

93%

Rating
746 Total Reviews
  • 94%Value For Money
  • 95%Security
  • 96%Location
  • 95%Staff
  • 94%Atmosphere
  • 92%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

Transfer from the airport wasn't there and had to wait 15mins after phoning! First night a man walked into the bedroom twice, who was a local and not a guest, so got very little sleep. The breakfast the first morning was fantastic but got less each day, by day 3 just a cold pancake. Staff very friendly but not dependable, my tour was not booked and my arrangements for departure didn't happen. I got up early just to hang around and then find my own way. No hot water any day.

  • 26th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


100%

Lovely, homey hostel run by wonderful people. Very clean, staff always available and the constant offering of tea and cookies was so sweet. There's a reason this hostel was ranked top 3 hostels in Africa and the middle east! It's awesome! My only regret is booking our excursions through different company - layla rouge puts them on at good prices. Loved this place!


94%

A beautiful building and a 5 minute walk from the main square - perfect location! Very clean and comfortable, the rooms are beautifully decorated, and very spacious. The wifi works really well on the first two floors, then drops out above that, but I think that's common in a lot of Marrakesh buildings. The staff were super warm and welcoming, and really really helpful. I did their day trip to Essaouira through the hostel, which was great. Great place to meet people!


71%

A pretty good hostel! Shame that our room didn't have a fan, aircon or a window. This seemed to make our trip a bit exhausting. But overall a great place to stay.


91%

Loved this hostel!!! It's in a great location, the staff are fantastic and you can have CAKE anytime! What's not to love?


100%

Amazing service, we never went hungry and the rooms were clean and lovely! Thank you for an amazing few days in Marrakech!


100%

Absolutely wonderful riad. Hands down the best hostel I've ever visited.


91%

An excellent hostel with very firendly staff in a great location. Will definently stay here again when I make my return visit!!

  • 19th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


94%

The hostel staff had a clear commitment to cleanliness and hospitality. They created an atmosphere that facilitated interaction and ease between the different guests. I loved the tea offered to us, the terraces, and our friends the turtles!

  • 17th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


100%

We stayed in Jennah Rouge rather than Layla Rouge but can honestly say it was the best hostel I've ever stayed in. Staff were so helpful and friendly, picked us up from the taxi dropoff to be sure we weren't led astray, helped book and organise things for us. Hostel was immaculate and beautiful. Cannot recommend it enough, will definitely be returning.


100%

The best hotel that i've stayed. Good shower, great bed and the staff are very helpful and kind. There is a rooftop with amazing energy and you can have a tea there, anytime you want and if you like, you can try shisha. Besides that, the breakfast is very delicious and good variety.

  • 8th May 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)


80%

The best place we have stayed in Marrocco, although there were two things that they can still improve: put bigger lockers for the guests (the ones that they have are just to leave a few small things in it- for ex. passport and money), and actually have the breakfast ready for the time when it starts (we have had to wake up the person who has stayed at night as a guard, and because of how long we have had to wait for the breakfast, we almost have lost the train to Casablanca).


100%

From the moment we walked in it felt like home so much so that we didn't want to leave. Thanks you so much.


100%

The staff at Layla Rouge are very friendly and welcoming - a refreshing tea and cakes after each journey through the Medina hits the spot. It feels like you are living with a family and its easy to meet other travellers who are doing tours to the dessert. waterfalls or Essoauria (the beach). This riad is beautiful inside and has a quaint terrace with four small tortoises roaming around - be careful they don't nibble your toes :) I highly recommend staying at Layla Rouge riad.

  • 28th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 41+
  • (1 review)


71%

Broken shower and blocked plug that the staff didn't seem to bothered by. But otherwise very nice place with a great road terrace


97%

Great location in the medina close to a main gate, very helpful and friendly staff, beautiful terrace to enjoy with fellow travelers, delicious breakfast in the morning. Highly recommend this place and would stay here again!


100%

It is the best hostel I've ever stayed, all staff are pretty helpful and friendly, very well located and really good atmosphere!!!


94%

Great hostel and great location (although we were at Janah Rouge, not Layla Rouge). It was a 5 minute walk from the main square and souks. The staff were so helpful and accommodating. They served us mint tea and cookies whenever we asked for it (for free). The hostel was clean, safe, and provided a gorgeous rooftop lounge to smoke shisha. Some of our friends even slept up there one night. Little difficult to find, but they will come meet you. Overall AMAZING place! Highly recommend it!


71%

Great location! Staff is not that friendly.


29%

They overbooked Layla rouge and moved us at 1030 pm with no explanation other than the fact that as they stated "there is so 6 bed dorm at riad Layla rouge". I was upset as I'm not sure how they can advertise for a booking that doesn't exist. They denied they were over booked. My friend had a sprained ankle and were then forced to move all our stuff to a riad a sketchy walk away. Riad was cramped, stuffy, hot and security was questionable. Would recommend elsewhere.

Owner Comment (Hide)
This guest was upgraded to Riad Jennah Rouge. They were abusive and aggressive with staff from the outset. In the morning we asked them to leave. There are ways of dealing with dissatisfaction but degrading our staff is not one of them.

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