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Riad Lunetoile Reviews

191, Rue Sidi Mohamed Ben Abdellah, Essaouira, Morocco

Reviews & Ratings Explained

91%Overall Rating

From 7 ratings
  • 94%Character
  • 86%Security
  • 94%Location
  • 86%Staff
  • 86%Atmosphere
  • 100%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

Our main problem was communication. Two girls with high school French and the ladies who worked there could speak little to no English, despite what the description said on hostel world. Unfortunately the twin room was rather dark and cold on the ground floor. Breakfast was nice, location was great and the place was spotless. The roof terrace and little room off it were really nice, too.

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • Australia
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
hi girls..so, so, sorry, that I was not there...had to return, to sort out some personal matters, in Zimbabwe. Our ladies speak French and some Spanish and actually do very well with limited English...I am surprised you had any probs. Of course, that depends on what you were needing to ask... Their breakfast Emglish is perfect, as is there knowledge of times and numbers... Thank you so much for your compliments...yes, we do have a lovely, spotless riad, which is well located and safe...and yes, sadly, the twin room, which is the least expensive in the whole house, is a little on the dark side, albeit, having an outside window, and, an inside window. But, it's not, normally, a problem, as one normally uses the bedroom to come home and rest, or to sleep. Sorry you found it cold...how sad you did not put on the heater?? Did you mention this to Kabira? She would have certainly suggested the heater, which we have in all of the rooms! We would love to see you return one day...and perhaps take the room adjacent, number 1, which is sunny? Or...should your budget increase a little, room 3 which again is wonderfully sunny... I will continue to speak to my ladies as much as possible in English...and hopefully, you will notice the improvement, should you return? They have NOT ever attended school, and have been entirely self-taught...and I, for one, am very, very, proud of them...and it's an honour to be in a position to be able to help people, who have been disadvantaged in one way or another, and see their progress...and, with it, pride and happiness! Thanks once again for your comments...always welcome...Sue and the ladies at Lunetoile

100%

This was a wonderful Riad - so much more than we expected for what we had paid. The decor and atmosphere were great as was the warm welcome and helpful service. Our room was huge and beautifully decorated as well as being very comfortable. We loved it so much we hope to come back to stay for longer.

Owner Comment (Show)
Thank you very much for your complimentary report, which we really do appreciate... we look forward to your return and to receiving any guests recommended by you. thank you from all of us at Lunetoile... Sue

93%

A lovely place on the shore! In the beginning difficult to find - due to maroccan street systems, but once you're there it's just a great place!

  • Novice Nomad
  • 18 Apr 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (1 review)


90%

We loved our time at this Riad. Great value for the money. It was very quiet, located in the heart of the Medina. Did not always feel totally safe at night, but overall it was fine. The Riad is absolutely beautiful. Very tasteful, very kind staff. Susan, the owner, was eager to help us find good food and activity.

  • Novice Nomad
  • 27 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
THIS is what we LOVE to hear! Thank you so very much - this is the reason for doing what we do! Giving a service which is appreciated and loved....Many thanks, Sue, Kabira and Latifa

90%

Well placed, very clean, well run riad

  • Novice Nomad
  • 23 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Thanks so much for your praise...we all enjoy ourselves when our clients are happy! See you again soon, Sue

93%

Riad Lunetoile has a great location in the Medina, easy to find (ignore where google maps says, its on the main street in Medina.) Kabrira, the house manager, was great getting us settle and having a very good breakfast available in the morning. The facilities were clean and the top terrace was a great place to hide away during the day. Only downside, Wifi was a spotty, but a trade-off for being right in the middle of the action.

Owner Comment (Show)
So well written and so complimentary...thank you and very much appreciated. Thank you for taking the time to write...and you will always be very welcome...thank you from us all. Sue



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