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Ritas Hotel and Beach Restaurant Reviews

Galle Road, Hikkaduwa, Sri Lanka

Reviews & Ratings Explained

68%Overall Rating

From 3 ratings
  • 67%Character
  • 67%Security
  • 87%Location
  • 60%Staff
  • 67%Atmosphere
  • 60%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

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70%

We booked a room with AC, but it didn't have any. After 3 requests, they brought a portable AC to the room--with no exhaust or condensation tubing, so it pumped an equal amount of hot air out the back as cool air out the front, and shut off every 3 hours because the drip pan was full. The power went out for quite a few hours, and when the power was on the internet only worked 1/2 the time, and never in the room. Don't pay for AC here. Don't expect wi-fi. Do expect heat and mosquitoes.


60%

Average service, had to prompt waitstaff for drinks, menu and parts of dishes that never came over the 4 day stay. Was upgraded to a seaview room for free as the hostel was overbooked, but then they tried charging us for it. Not good. Needs proper management and direction.. Loads better options in town.

  • Novice Nomad
  • 11 Mar 2013
  • Anonymous
  • Australia
  • Couple, 31-40
  • (2 reviews)




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