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River City Inn Reviews

33C Hong Kong Street, Singapore, Singapore

Reviews & Ratings Explained

89%

Rating
1535 Total Reviews
  • 87%Value For Money
  • 93%Security
  • 95%Location
  • 87%Staff
  • 83%Atmosphere
  • 92%Cleanliness
  • 86%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

Nice service!nice staff!

  • 14th Jul 2014
  • Novice Nomad
  • Anonymous
  • China
  • Male, 25-30
  • (1 review)


100%

Stayed one night at River City Inn and was very happy with the accommodations. Staff was friendly, helpful, and speak great English. Our flight came in super early, so River City held our luggage for us until we could check in. Our departing flight left quite late on the day we checked out and they held our luggage for us until 10pm, even though we checked out at noon. Everything is clean and well kept. Location is great, only minutes from MRT Clarke Quay. Would definitely stay again.


77%

If you pay with debit card (they don't accept credit card) you have to pay extra 5% of payment. They don't even mention in their website. Besides, the staff have no patient to wait which currency I am going to pay with. The room is very small, and the personal reading light is too bright, it may bother other roommates. In such a tropical country, they provide air condition from 9pm-9am, which may be environmental-friendly but not human-friendly.

Owner Comment (Hide)
It is stated clearly in the terms and conditions of booking that we ONLY accept payment in cash in order to keep prices low for our guests and that payment with card is subjected to an administration fee. The reading lights can be turned off if it is too bright. The air conditioning is turned on for 12hrs continuously through the night. Fans are turns on the in day to ventilate the dorms when most guests head out for sight-seeing. Air conditioning is available in the living area in the day.

77%

To be fair, this was a pretty decent hostel. The large dorm room with 26 beds provides curtains (though not the full length of the bed) which helps maintain a little privacy if desired. 4/5 cleanliness in bathrooms. Included breakfast was good with chocolate sauce, bananas, toast and peanut butter. My biggest *complaint* was the cost, at 26 Singapore $s, but in all fairness, Singapore is much more expensive in general than surrounding countries. It was just a shock after Malaysia and Indonesia.


89%

great location in the heart of the city. small little hostel and perfect if your only staying a few days. free breakfast and clean rooms with free lockers with locks.


71%

AC in the rooms only on between 9 pm and 9 am. Rooms without windows can be a bit hot in the afternoon - if you try to get some rest.


83%

It is recommended that families with small children are not accepted in the hostel in the future. It really takes away a lot of the atmosphere that should be in a hostel. Otherwise good location.


83%

Nice stay. Some of the Japanese are so annoying.

  • 7th Jun 2014
  • Novice Nomad
  • Anonymous
  • China
  • Male, 18-24
  • (1 review)


91%

Clean and affordable. Will definitely introduce to others who is looking for hostel in Singapore.

  • 22nd May 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


74%

There are some facts that people might need to know before book the hostel - air condition in bedroom will be closed at 9am by staffs -air condition in common room will be closed at night (around midnight) - reception will be closed at 11pm (so, you can't check in after 11pm) - lockers in bedroom are quite noisy when open-close

Owner Comment (Hide)
Thank you for your feedback. The air-conditioners are turned on in the dorms for 13hrs continuously through the night to ensure good sleep. In the day, fans are turned on in the dorms for ventilation when most guests head out for sight-seeing. The air-conditioners in the living room are turned on throughout the day for 15 hrs continuously. It is stated clearly in the terms and conditions of booking that our reception runs from 9am to 11pm daily.

86%

Really enjoyed my stay here, nice clean hostel with roof terrace, enjoyed the free fruit and cake provided and good air conditioned rooms. Great location, in the centre of town but not too noisy. Staff were helpful too. Would have been nice if it was a bit more social, not many opportunities to hang out with other guests.


91%

Positives - Stayed in 26 bed bunk room - reasonable space with locker facilities! Really helpful staff who are friendly and welcoming! Rooms and shower/toilet facilities very clean! Great facilities in common spaces. Well located near Clarke Quay station. Negatives - Wi-Fi very slow at all times. Advertised as breakfast included but this is very basic, I went out for breakfast whilst staying here. Overall very good.


89%

River City Inn is at the top (4th floor) of a building without an elevator. They make you take your shoes off and store them outside in cubbies (which are filled with mothballs, leaving a stench), however this adds to the cleanliness of the hostel. The desk staff is friendly and you need a key card to enter (great security!). Only bad thing is that you can't control the aircon yourself, the staff does it. The hostel is clean, well-located and I recommend it.


100%

I've been to several hostels in many countries. I have to say this is the best so far.

  • 10th May 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 31-40
  • (1 review)


91%

Near to Metro Station - clean - beds have their own single lights and the lower beds have a curtain!


77%

Good location. Wifi good. Showers good. Smells like moth balls and chemicals. My bed was a cot added to the end of the room, not ideal.


89%

The hostel location is good, very close to subway and shopping mall. The staffs are friendly and helpful. The toilet is clean, no smell. Anyway, the weather at the lobby area is a little hot due to saving energy concern. It would be great if the hostel can turn on the air condition at the lobby area all day :P

  • 5th May 2014
  • Novice Nomad
  • Anonymous
  • Thailand
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for your feedback. Currently, the air conditioning is turned on during the day in the living room for 12 consecutive hours non-stop. In the evenings, the air conditioning in the rooms are turned on for 14 consecutive hours through the night. When the weather is warmer, we do keep the air conditioning on a little longer. Do give our staff feedback should you require the rooms or living area to be cooled and we will gladly assist you accordingly.

89%

River Inn is located in a very good location, very close to Clark Quay MRT and China Town so it's very easy to get around. The shared bathrooms and toilets are pretty clean. The locker, curtains, and personal light above the bed can make things more private.


91%

Easy location to MRT with helpful location. Hostel is very clean


100%

Seriously, everything was excellent. Especially perfect location, squeaky clean, very safe


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