Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Riverside Palace Hostel Reviews

No. 14 Tho Xuong Lane, Au Trieu Street, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained


76 Total Reviews
  • 98%Value For Money
  • 95%Security
  • 95%Location
  • 98%Staff
  • 88%Atmosphere
  • 100%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


1. The location is so perfect, 5-min walk to central lake and 1-min walk to Hanoi Cathedral. 2. It is supremely quiet inside the room, which is a great privilege since motorbikes in Hanoi are flowing all the time. 3. Atmosphere is not so good, I can barely find public areas with backpackers but only a restaurant with mostly none in it. I think I will visit it again next time I come to the city.


The staff went above and beyond my expectations! They helped me with anything I could possibly need. The location is a bit of a walk from the main part of the city, but it is nice for something a bit quieter. My only issue is I couldn't really get the wifi working in my room, but other than that I would absolutely stay again!!


Perfect location in the old quarter..1 minute walk to the shops/restaurants.. Staff are all really helpful and all speak good English. They booked all our trips. I would highly recommend this hotel to anyone staying in Hanoi.

  • 23rd Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


WOW! WOW! WOW! I can't say enough, the Staff went above and beyond for me. The place was clean, AMAZING WIFI. This isn't the place to party but that wasn't what I was looking for. I recharged and was able to work. The location is great next to the church and lake.


By far the best hotel I stayed in Vietnam! The staff speak very good English en they arrange everything perfect! They call you with your name from day 1. I booked 2 tours with them and did the rest by myself (what I regret). If you're planning to travel North Vietnam, I would recommend to book this hotel and let them arrange your trips to Sapa, Ha Long Bay, Ban Gioc, Perfume Pargode or wherever you want to go! Leave your luggage at the hotel and bring a small backpack :-)

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 31-40
  • (1 review)

View all Hanoi Hostels

Please give us your feedback