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Roommates Penang Reviews

17 B, Lorong Chulia, Penang, Malaysia

Reviews & Ratings Explained

89%

Rating
462 Total Reviews
  • 92%Value For Money
  • 85%Security
  • 94%Location
  • 91%Staff
  • 83%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Laundry facilities very convenient! Wifi a little weak in the rooms.

Owner Comment (Hide)
Thanks Christina will look into the wifi problem. regards

80%

Simple average hostel, good location, clean!


89%

The room was good with your own light, plug and curtain. Kind staff and very well located.


94%

Kind, informative and welcoming staff who were English speaking and very happy to provide help and recommendations. The hostel was very clean. Dorm beds were bigger than single beds, very spacious and comfy. Each bed comes with an individual reading light and plug socket, and each bed has it's own curtain for privacy. Dorms are also air conditioned. Free breakfast in the morning is toast and/or eggs with tea or coffee. roommates is is in a good location for exploring Penang and close to bars.

  • 17th Aug 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Clean place, Air conditioned (important in hot places), Friendly staff, Good location, Met a lot of like minded people.

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


100%

Loved it!


91%

This was by far the best hostel I stayed at during my months traveling. The staff are friendly and extremely helpful whilst the hostel itself is located in the perfect location for exploring Georgetown and the surrounding areas. If getting to Georgetown by bus, get off at Butterworth station and use the ferry as it puts you much closer to the hostel than the bus station on the island itself. Overall, a great place to stay!


80%

Nice hostel in the main tourist part of town but close to most things and good bus links. All the facilities you need light lamp curtain and added bonus of kitchen and on site washing. Barbara is very helpful and cheery. A good comfortable stay with soft beds!!


91%

Beds comfortable and noise-free, complete with privacy curtain and international sockets, reading light. Excellent location. Top hostel.


89%

A lovely little place in a great location (especially if you love Indian good). It was great how in the dorms there were curtains around the bed to give you maximum privacy. AC was powerful and you could turn it on whenever you wanted it. The owner was very friendly and seemed to genuinely care about going a guests. The lady that checked me in in the evening was super welcoming.


91%

This is a really great place. It is a little removed from the backpacking alley and love lane, but a 5 minute walk from there tops. The facilities are some of the best I've been in. The beds are super comfortable with a little shelf and plug right next to the bed. The curtain gives you a lot of privacy and helps with the sunlight. The showers are excellent as well. There are lockers for everyone. If you are coming at an odd hour, confirm someone will be awake. The 24 hour reception is weak.


97%

This is the best hostel i have stayed! The staff is friendly and answer are your question. Breakfast is super. You get eggs and jam and toast. The place is spotless clean. The rooms are greath. The beds are super and very good matrass. All the rooms are aircontitiond. Its a easy place to meet people. You can choose to travel alone or join the other roomies to have dinner. If you travel alone or with a group, the nicest place to stay. I recommand it for everybody.near to all facilities you need.


97%

The staff is excellent. Very friendly and helpful. I would stay here again!

Owner Comment (Hide)
Thank you. Will inform all our staffs to keep it up.

86%

Everything is good except the dorm is a little bit small, there's nothing you can do but sleep.


83%

Great location, and very calm atmosphere. Not the place for parties. The problem was it smelled like durian for few nights I stayed. I wish they figured out who brought in the durian.


100%

AWESOME! Stayed at the 4-room female dorm in Room mates 2 and the 8 room mix form in Roommates 1. Clean rooms and very comfortable beds. Wifi is very quick as well. Love the fact that there's a charging point and a lamp at each bed side. And they provide breakfast. Most importantly very friendly and accommodating staff - Loved my time there. RECOMMEND.

  • 25th Jul 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Keep it up guys

100%

Really excellent value all around. The staff was super nice and helpful. Would recommend staying here. Quiet and laid back.

Owner Comment (Hide)
Am glad to had a good time at Roommates Penang. Thanks for the encouragement and will pass on your comments to our staff. Keep it up guys.

91%

Staff did not speak much English, but were quite helpful nonetheless. Was an enjoyable stay, but there were a number of bugs both downstairs and in the room that gave us a number of bites.


86%

Our impression: a nice, cosy hostel! We were with three friends and had an amazing stay in Penang's roommate. The location of the hostel was really close to the big street Chulia Lebah with a lot of foot stalls. We were sent to Roommates 2, but that was just across the street. The room was pretty ok, absolutely not hot during night. All parts of the hostel were really clean: showers, toilet, corridor, kitchen. Free breakfast, towels to rent and pretty nice staff who arranged a lot for us.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Sorry Ms Lau Siu Fung the towels and blankets are provided free of charge .

71%

Some of the stuff spoke good English, unfortunately most of the time we were stuck with staff who couldn't understand a word we were saying which was very frustrating when trying to organise something. Staff not always available. Promised 'ultra speed WiFi', 90% of the time it didn't work at all. No laundry facilities even thought it states there are. Blanket too small.Good that bed has individual light, socket, and curtain. Showers hot and clean, rooms are kept cool and clean.

Owner Comment (Hide)
Agree not all the staff speaks good English but am sure they tried their best to accommodate and attend to your request. Nevertheless will remind out staff to seek help if they cannot understand guests request. Will do our very best to satisfy and make our guests happy. Yes around that time we had some problems with the internet and this has been attended to and resolved . Rest assured we shall our best to improve

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