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Royal Palace Hotel 2 Reviews

95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained


40 Total Reviews
  • 93%Value For Money
  • 90%Security
  • 95%Location
  • 95%Staff
  • 85%Atmosphere
  • 88%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Service of staff is great and interactive especially Mr Winter he always able to provide good information on what to do and also good deals for tour and transport! (;


Very busy area where the hotel is, walking distance from many sights.


Convenient location, rooms were in old condition. The staff, especially Mr Winter, were very helpful and friendly.

  • 11th Aug 2015
  • Novice Nomad
  • Anonymous
  • Singapore
  • Male, 25-30
  • (1 review)


Amazing staff! Special thanks to mr. Tung for upgrading our halong bay tour at zero cost. Thanks to Mr. Tong for always being an efficient email.responder! Thanks to mr. Winter for lookin after our everyday needs (directions, taxi bookings, recommendations). Mr. Winter also woke up early to pack breakfast for us all by himself because we had an early flight and the hotel kitchen wasnt open yet


Lovely staff and great location!


The hotel location is great with loads of food places near by but our bed linen seemed like somebody else had stayed in it (linen scrunched up and hairs). The bathroom was a bit grotty too.


We stayed here for 2 nights and had a fabulous time! The staff were extremely helpful, nothing was too much trouble. Juice provided on arrival which was much appreciated after a long journey! Breakfast was also a beautiful spread and when we had to leave early one morning they happily made us a packed breakfast! They were also more thamh to help you with any trips or tours you may want to book!

  • 30th Jun 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 18-24
  • (1 review)


My brother and I spent 4 nights here. We had an excellent stay - what a great value! For hostel prices we got a nice room with AC and a bathroom ensuite, flat screen TV, and daily free breakfast. The location is great - we could walk most places we wanted to go and if we needed a taxi the staff kindly made sure we had one ready to go (no need to worry about scams!). Staff was wonderful - Mr. Winter in particular went out of his way numerous times to ensure a comfortable stay. Would recommend!


Mr. Winter is a great help to us. Sorted everything out with good value for money. Very friendly and clean place. Make sure you ask for Mr. Winter


Staff don't like you unless you buy a trip they are selling. They try hard to be fair.

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