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Ruby Hotel Reviews

31/E2 Biet Thu Street, Nha Trang, Vietnam

Reviews & Ratings Explained


318 Total Reviews
  • 73%Value For Money
  • 82%Security
  • 82%Location
  • 78%Staff
  • 64%Atmosphere
  • 60%Cleanliness
  • 73%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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It's not a good hotel, I wouldn't recommend it to anyone. It wasn's clean at all and one of our bed had BED BUGS! Worst experience at a hotel ever. You can find same or better rooms for the same price. I definitely don't recommend it. Don't go there.


Had a good stay at Ruby Hotel. Staff exceptionally friendly and helpfull (could even have a shower after checking out). Not spotless clean but still okay. We recommmend this place, value for money really good.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


Really comfortable accomodation. Staff were very accomodating. Lost a key and were very nice about sorting it out. Helped with bike rental and sightseeing and booking bus tickets. One of the nicest experiences in Vietnam.


Its a good value for money but there is not much positive to say about this hotel. Had a huge ant problem in the room. A major leak around the toilet area completely drenched 3 towels and constantly left a puddle right by the door. There was hardly any water pressure and absolutely no hot water. Door to the room not that sturdy, weird to need lockers in a hotel though you dont need to bring a padlock. Staff were helpful though with booking the mudbath and busses but did not speak great english.

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