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Ruby Hotel Reviews

31/E2 Biet Thu Street, Nha Trang, Vietnam

Reviews & Ratings Explained

78%

Rating
317 Total Reviews
  • 80%Value For Money
  • 86%Security
  • 87%Location
  • 83%Staff
  • 69%Atmosphere
  • 70%Cleanliness
  • 74%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

It's not a good hotel, I wouldn't recommend it to anyone. It wasn's clean at all and one of our bed had BED BUGS! Worst experience at a hotel ever. You can find same or better rooms for the same price. I definitely don't recommend it. Don't go there.


83%

Had a good stay at Ruby Hotel. Staff exceptionally friendly and helpfull (could even have a shower after checking out). Not spotless clean but still okay. We recommmend this place, value for money really good.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


94%

Really comfortable accomodation. Staff were very accomodating. Lost a key and were very nice about sorting it out. Helped with bike rental and sightseeing and booking bus tickets. One of the nicest experiences in Vietnam.


77%

Its a good value for money but there is not much positive to say about this hotel. Had a huge ant problem in the room. A major leak around the toilet area completely drenched 3 towels and constantly left a puddle right by the door. There was hardly any water pressure and absolutely no hot water. Door to the room not that sturdy, weird to need lockers in a hotel though you dont need to bring a padlock. Staff were helpful though with booking the mudbath and busses but did not speak great english.


89%

Great place to stay in great location we was getting the night bus and after check out we went to the beach and when we came back they let us use one of the rooms to have a shower and get changed free of charge


94%

Great stay- had a room to leave bags on check out day and allowed us to shower later in the day


74%

You get what you pay for.....no complaints




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