NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Saigon Mini Hotel 5 Reviews

196 BUI VIEN Street, District 1, Ho Chi Minh, Vietnam

Reviews & Ratings Explained

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Saigon Mini Hotel 5

  • Show Translated Reviews In A Specific Language


  • Sort reviews by:

20%

This hotel was a terrible experience. When we arrived they tried to put us in a room that was clearly occupied by someone else already with no sheets. At first thy insisted we sleep there but after asking forth manager they explained there were no rooms available although we had booked and confirmed on the phone that day! Then hey put us in the hotel next door which was disgusting and dirty and stunk of cigarette smoke.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • Australia
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
Dear our valued guests, We would like to thank you very much for your choosing our hotel. On behalf of the management board, I would like to express our deepest apology to you. We were very ashamed at this status. Truly do hope that you can offer us one more chance to redress our fault. Thank you a million in advance. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

76%

I booked a single standard room and it was a room without window it is better to explain that it worse than a prison

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • Netherlands
  • Female 41+
  • (3 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you very much for staying with us. We are very sorry to learn that you were not happy to stay at our no window standard single room. It is regretted that we were fully booked during the Lunar New Year holidays; and at the other kind of upper class room types including Deluxe facing to the city view with large windows and Superior rooms with a well-insulated window. We always wish that our hotel guests will be happy at the right choice of booking room at our hotel. Guests can find a lot of useful information on this website about our products that we describe clearly. Although our standard rooms have no openable window (but panel window for a natural light) in the bed room, most of their bath room have a ventilating window. And whole rooms are well equipped with air-conditioning, closet, personal deposit box, desk, chair, fridge, mini-bar, electric kettle, hair dryer, lights; and especially, a comfortable queen beds sized 1,6mx2m and a comfy spring mattress wrapped with our special bedding collections including pillows and linen...We are very for your consideration. We wish that we could have learned your case sooner (you can contact us directly during your time with us to redress the issue on time), then we can arrange a room with windows at our other Saigon Mini Hotel. Anyway, we are very sorry for your experience, and sorry for ours too. Truly do hope that you can offer us one more chance to serve you at the other kind of room. Thank you very much again. Best wishes, Ms Jerry Tran Hong Tham (general manager)

100%

Me and my best friend Tey enjoyed our 4 nights stay in Saigon Mini Hostel 5. The staff are very helpful and nice. easy to talk to them. Even though we arrived late at 1:30AM in the morning they still welcomed us warmly. I will surely recommend this simple yet elegant hotel to my friends in the Philippines. If I have the chance to go back to Vietnam. I will still choose to live in Saigon Mini Hostel 5. :-) Maraming Salamat sa inyo Saigon Mini Hostel 5!!!

Owner Comment (Show)
Dear our valued guests, Thank you very much for staying with us. We are delighted to have and serve you and the party very much. You are very kind to give us a high ranking and best words on our service. It is really motivating for our improvement day by day. As a loyalty customer you will be offered a special rate for your next visit and this rate will also be offered to any family or friends of yours who choose accommodation at our hotels. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

66%

Its in a good location in the backpackers district. We were in a shoe-box of a room that had no ventilation what so ever so night times were so stuffy. we couldn't have the air-con or fan on while we were sleeping because they were too loud. The room was a bit grimy. Internet kept stuffing up in the lobby. We booked our Mekong tour at here but went to the travel agent across the road for all our other tickets because they knew what they were talking about. Somehow we managed to get breakfast too.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (8 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you for staying with us. Your kind reflection brought our attention to the things that need to be improved. We would like to say that we are very sorry not having a window room available for your accommodation because we were fully booked on those nights. Often, we offer our hotel guests a non-charge upgrading to a higher class room in case that we have it available, especially for the standard room booker (your room type booked) to enjoy the accommodation with us more and more. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

86%

Centre of the backpacker but a hotel for flash packers ..great and helpful staff stayed there twice. On my way in and out of Saigon Booked my tours from the agency right opposite the hotel .

  • Novice Nomad
  • 14 Dec 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your generous comments on our service. We are trying to keep up the good work in order to satisfy the diversified inscreasing demands of customers. Please keep in touch. We look forward to your next visit and wish you the best in both your business and personal endeavours. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

100%

very nice hostel , n good location at hanoi

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Indonesia
  • (Gender undisclosed)
  • (3 reviews)


100%

Travel Budget, get the service of a 5-star hotel ;)


73%

Friendly staff and good location. Breakfast is reasonably priced with lots of set menus. Free Wi-Fi. Very good amenities in the room - complete in my eyes. safe, toiletries, shower with a small small tub, air cond, fan, hair dryer, fridge, phone.

Owner Comment (Show)
Dear our valued guest, Thank you very much for your kindly choosing us. We were very delighted to have you with us during your travel time in HCMC this time. We also acknowledge that everyday, we have to try more and more to keep up the good work in order to ensure that your kind words about our service are indeed true. We are very much looking forward to seeing and serving you and yours again very soon. Yours sincerely, Ms Jerry Tran Hong Tham general manager the SAIGON MINI HOTEL group

96%

The hotel is completly worth to recomenned. Really nice, clean, good value and centrally located hotel.

  • Novice Nomad
  • 24 Nov 2011
  • Anonymous
  • Poland
  • Mixed Group 25-30
  • (1 review)


86%

Really good location and fantastic staff - thanks

  • Novice Nomad
  • 23 Nov 2011
  • Anonymous
  • England
  • Male 41+
  • (1 review)

Owner Comment (Show)
Dear our valued guest, Thank you very much for staying with us. While we cannot add more specific or featured points to our good location that you and other travelers have highly ranked for it - the backpacker area, we are trying the best to follow up and enhance the standardized service processes for our hotel guests' most convenient and comfortable staying. It is also combined with the target of our main aim "top value" to thank you all for the great support during time. We are very much looking forward to seeing and serving you and yours in the near future. Yours sincerely, Ms Jerry Tran Hong Tham general manager the Saigon Mini Hotel group

93%

Great hotel. Our room was very clean and tidy. The hotel staff were incredibly helpful, recommending the best places in HCM to eat and shop.

  • Avid Traveller
  • 17 Nov 2011
  • Anonymous
  • New Zealand
  • Couple 25-30
  • (11 reviews)


70%

small and clean but the receptionist was not very helpful with information's about booking a tour. even it was more than expensive what we got offered. we crossed the street and went to an travel agency which was much better. may the stuff should get some information's about traveling to different destinations in vietnam, or give the advice to go to an agency. I don't know if I would book this hotel again.

  • Novice Nomad
  • 17 Nov 2011
  • Anonymous
  • Germany
  • Male 25-30
  • (3 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you very much for staying with us. Although our Hotel is surrounded by many useful services including tourist agencies, we are seriously selective to a choosen better travel company to corporate with for the better service of tour arrangement. The price you found on the brochure is clearly issued by the agency, while there is no any of additional charge extra such as booking fee by our hotel site. This is a plus service to make our hotel guests more convenience (don't have to go out to find a suitable place, can pay whole expenses including tour fee upon checking out...). You can choose our service or the others, it is your decision. We are trying to improve our expertised acknowledge about the tourist spots and destinations along Vietnam in order to give out a good advice to our hotel guests to satisfy with the different and diversified demands, although we are specializing in hotel (not tour). We are very much looking forward to seeing and serving you again. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

83%

it was a nice stay at your hotel, good location and friendly staff esp. niki and jenny..minimal space at 10th floor, restaurant.nice breakfast too..will recommend this hotel again...god bless us all

  • Novice Nomad
  • 04 Nov 2011
  • Anonymous
  • Philippines
  • Female 41+
  • (2 reviews)


90%

a great place to stay in the backpacker's district in central Saigon. Highly recommended.

  • Novice Nomad
  • 22 Oct 2011
  • Anonymous
  • Canada
  • Male 31-40
  • (1 review)


93%

Great staff and great place to stay.


80%

I stayed here for 2 nights. The hotel is quiet good. Staffs are friendly. The hotel provides all facilities for me. I will recommend my friends to stay this hotel next time. Hope to come back again.

  • Novice Nomad
  • 01 Oct 2011
  • Anonymous
  • Thailand
  • Female 31-40
  • (1 review)


83%

I like this hostel, clean and all the staff is a nice guy as well, I'll be back to this hostel when I come to HCMC again :)


76%

The hotel was quite easy to locate in Bui Vien Street. Walking distance to attractions (approximately 30 minutes to the Independence Palace? Along the way, there are other attractions). Staff could understand English very well and recommends good places to shop and eat. Corridors is a little dim but not an issue. The only complaint was there was a singing session around the neighbourhood on Saturday night that lasted till past midnight and disrupted my sleep. Otherwise, all is well.

  • Novice Nomad
  • 24 Sep 2011
  • Anonymous
  • Singapore
  • Male 25-30
  • (3 reviews)


100%

The hotel was very clean and bright and the breakfast awesome. The best thing about it though is the wonderful staff. They went far beyond the call of duty to help us with a probl em we had and always with a smile on their face.Their english is excellent and their attitude is the best. thank you so much...:)

  • Avid Traveller
  • 16 Aug 2011
  • Anonymous
  • Australia
  • Couple 41+
  • (16 reviews)


90%

A really lovely place to stay. It is very clean, the staff are very friendly and helpful, the rooms are quite big and the price for what you get it very reasonable. The location is great, you can walk to most of the major tourist sites (The War Remanents, The Reunification Palace, Notre Dame, the Ben Thanh Market etc. It's on a lively street in District one near lots of good cheap bars and restaurants. I'd definitely recommend it. bhíní


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Ho Chi Minh Hostels
  • 85%

  • Overall Rating
  • From 30 ratings
  • 79%Character
  • 85%Security
  • 89%Location
  • 89%Staff
  • 81%Fun
  • 89%Cleanliness

Latest Review

  • 27 Jan 2012 (20%)
  • This hotel was a terrible experience. When we arrived they tried to put us in a room that was clearly occupied by someone else ...
  • Read more...
  • Anonymous

Please give us your feedback