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Saigon Mini Hotel 5 Reviews

196 BUI VIEN Street, District 1, Ho Chi Minh, Vietnam

Reviews & Ratings Explained

85%Overall Rating

From 17 ratings
  • 81%Character
  • 85%Security
  • 88%Location
  • 88%Staff
  • 80%Atmosphere
  • 86%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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87%

My 2nd time stayed at this hotel. Will come back again. Staff very friendly and helpful.

  • Novice Nomad
  • 16 Apr 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your great support during time. This is to tell you that how much we appreciate your trusting our service. There are still something need to be improved within our associates. Thank for your kind advice sent directly to the board of management by email, we will learn by heart. We would love to have the pleasure of seeing you as our regular guest. As a loyalty customer you will be offered a special rate for your next visit and this rate will also be offered to any family or friends of yours who choose accommodation at our hotels. Best regards, Ms Jerry (general manager of saigon mini hotel group)

87%

Helpful staff, great location in the backpackers district close to many restaurants, bars, shops. We walked everywhere. Short walk to market. Room was clean and made up everyday. Mini bar.

  • Novice Nomad
  • 10 Mar 2012
  • Anonymous
  • England
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
Dear our valued guest amymawji, Thank you very much for your staying with us. Your satisfaction at our service is really our greatest rewards. We wish that you will come back soon and book in Saigon MIni 5 for the next accommodation. Best wishes !!! Ms Jerry (general manager of saigon mini hotel group)

93%

The hostel is situated quite near the center of the city. The nightlife near the hostel is very interesting and look like the Pataya.

  • Novice Nomad
  • 04 Feb 2012
  • Anonymous
  • Russia
  • Couple 41+
  • (5 reviews)

Owner Comment (Show)
Dear our valued guest abalakov100, Thank you very much for choosing our Saigon MIni 5. We would love to hear that our hotel location look like Pataya's with many interesting activities for travelers. We are looking forward to welcoming you back soon. Ms Jerry (general manager of saigon mini hotel group)

20%

This hotel was a terrible experience. When we arrived they tried to put us in a room that was clearly occupied by someone else already with no sheets. At first thy insisted we sleep there but after asking forth manager they explained there were no rooms available although we had booked and confirmed on the phone that day! Then hey put us in the hotel next door which was disgusting and dirty and stunk of cigarette smoke.

  • Novice Nomad
  • 27 Jan 2012
  • Anonymous
  • Australia
  • Couple 18-24
  • (1 review)

Owner Comment (Show)
Dear our valued guests, We would like to thank you very much for your choosing our hotel. On behalf of the management board, I would like to express our deepest apology to you. We were very ashamed at this status. Truly do hope that you can offer us one more chance to redress our fault. Thank you a million in advance. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

77%

I booked a single standard room and it was a room without window it is better to explain that it worse than a prison

  • Novice Nomad
  • 25 Jan 2012
  • Anonymous
  • Netherlands
  • Female 41+
  • (4 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you very much for staying with us. We are very sorry to learn that you were not happy to stay at our no window standard single room. It is regretted that we were fully booked during the Lunar New Year holidays; and at the other kind of upper class room types including Deluxe facing to the city view with large windows and Superior rooms with a well-insulated window. We always wish that our hotel guests will be happy at the right choice of booking room at our hotel. Guests can find a lot of useful information on this website about our products that we describe clearly. Although our standard rooms have no openable window (but panel window for a natural light) in the bed room, most of their bath room have a ventilating window. And whole rooms are well equipped with air-conditioning, closet, personal deposit box, desk, chair, fridge, mini-bar, electric kettle, hair dryer, lights; and especially, a comfortable queen beds sized 1,6mx2m and a comfy spring mattress wrapped with our special bedding collections including pillows and linen...We are very for your consideration. We wish that we could have learned your case sooner (you can contact us directly during your time with us to redress the issue on time), then we can arrange a room with windows at our other Saigon Mini Hotel. Anyway, we are very sorry for your experience, and sorry for ours too. Truly do hope that you can offer us one more chance to serve you at the other kind of room. Thank you very much again. Best wishes, Ms Jerry Tran Hong Tham (general manager)

100%

Me and my best friend Tey enjoyed our 4 nights stay in Saigon Mini Hostel 5. The staff are very helpful and nice. easy to talk to them. Even though we arrived late at 1:30AM in the morning they still welcomed us warmly. I will surely recommend this simple yet elegant hotel to my friends in the Philippines. If I have the chance to go back to Vietnam. I will still choose to live in Saigon Mini Hostel 5. :-) Maraming Salamat sa inyo Saigon Mini Hostel 5!!!

Owner Comment (Show)
Dear our valued guests, Thank you very much for staying with us. We are delighted to have and serve you and the party very much. You are very kind to give us a high ranking and best words on our service. It is really motivating for our improvement day by day. As a loyalty customer you will be offered a special rate for your next visit and this rate will also be offered to any family or friends of yours who choose accommodation at our hotels. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

67%

Its in a good location in the backpackers district. We were in a shoe-box of a room that had no ventilation what so ever so night times were so stuffy. we couldn't have the air-con or fan on while we were sleeping because they were too loud. The room was a bit grimy. Internet kept stuffing up in the lobby. We booked our Mekong tour at here but went to the travel agent across the road for all our other tickets because they knew what they were talking about. Somehow we managed to get breakfast too.

  • Novice Nomad
  • 29 Dec 2011
  • Anonymous
  • Australia
  • Female 18-24
  • (8 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you for staying with us. Your kind reflection brought our attention to the things that need to be improved. We would like to say that we are very sorry not having a window room available for your accommodation because we were fully booked on those nights. Often, we offer our hotel guests a non-charge upgrading to a higher class room in case that we have it available, especially for the standard room booker (your room type booked) to enjoy the accommodation with us more and more. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

87%

Centre of the backpacker but a hotel for flash packers ..great and helpful staff stayed there twice. On my way in and out of Saigon Booked my tours from the agency right opposite the hotel .

  • Novice Nomad
  • 14 Dec 2011
  • Anonymous
  • Australia
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your generous comments on our service. We are trying to keep up the good work in order to satisfy the diversified inscreasing demands of customers. Please keep in touch. We look forward to your next visit and wish you the best in both your business and personal endeavours. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

100%

very nice hostel , n good location at hanoi

  • Novice Nomad
  • 13 Dec 2011
  • Anonymous
  • Indonesia
  • (Gender undisclosed)
  • (3 reviews)


100%

Travel Budget, get the service of a 5-star hotel ;)




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