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Saigon Mini Hotel Reviews

102/1A Cong Quynh street, District 1, Ho Chi Minh, Vietnam

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The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

Reviews of Saigon Mini Hotel

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100%

This hotel is a dream come true. Excellent value in a perfect location. The rooms are very clean, nice furnishings, comfortable bedding and plenty of accessories, flip flops, toothbrush, shampoo etc. The staff are 5-star !! We were so thrilled with this place.

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • Scotland
  • Female 31-40
  • (1 review)


96%

While we were booked with Saigon Mini Hotel 1, when we got there we were informed that we would be moved to SMH 5. It was upsetting at first (we just wanted to check in after an exhausting 12-hr bus ride) but it turned out okay since they assisted us with the quick transfer & when we saw the deluxe room of MiniHotel 5, it was just lovely & spacious. Esp loved the comfy beddings. The staff also helped book tours/theater tickets for us without extra charge. Would definitely stay here again.

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • Philippines
  • Couple 31-40
  • (7 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your kindly choosing us. Again, we were very sorry about the moving status, although it was the upgraded room type for your most comfortable and convenient stay. We were very happy to learn that you felt very satisfied with our hotel and room facilities and service. It was really motivating for our improvement. We are very much looking forward to seeing and serving you and yours very soon in the near future. Yours sincerely, Ms Jerry Tran Hong Tham general manager SAIGON MINI HOTEL group

80%

The hotel staff and security were very helpful and sincere. However, there were discrepancies in the quality of the rooms. We had booked two rooms of the same price but one was much smaller and lower in quality. The other down side was that the bathroom door in one of the rooms could not close and so we had to prop the door shut and open using the bathroom's dust bin. The first problem was remedied but the second, no.

  • Novice Nomad
  • 23 Nov 2011
  • Anonymous
  • Japan
  • Female 18-24
  • (1 review)


66%

have stayed for first two nights when we arrived. Every thing was perfect for me, i got the deluxe room. checked out on the 3rd night because i forgot to extend stay but then was able to come back for the next 4 to 5 days. Got the standard. Was alright, staff are friendly and the room and bathroom were clean. I never had bad experience until the night of my flight home. My dollars and pesos,my netbook and credit cards, atm and a lot of my important stuff are missing from the safety deposit box.

  • Novice Nomad
  • 03 Nov 2011
  • Anonymous
  • Philippines
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your choosing us. We were very delighted to have you to stay with us. We are very sorry again about your experience, and very sorry about our status related to your case too. You were leaving the hotel at the midnight and the problem which you stayed just happened for around 3 hours before. As soon as we got your minutes, we did not afraid to contact the police station to ask them to interfere in the missing. And the policeman appointed has come, checked and took the reports of the whole staff in charge in the shift. It reflected that we were concerning seriously about the hotel guest's security aspect. We are again very sorry that there was no any solid evidence to ensure about the stated missing items. We have informed that we are ready to try the best to have a coordinator with the local functional organization or any of state-owned committee to investigate it. As a business unit specializing in Hotel service, we are always trying and improving our standardized system of operation for a trusted hotel on a leading growth. As for the internal management, we have issued, updated and strictly followed the working regulations within our organization to ensure that our service provided to the hotel guests are the most safety and comfort. We never cover up for any mistake/ problem/wrong behavior or attitude against our regulation and all of illegal actions to break the law from the staff working. As for the hotel guest, we also announced the Hotel Regulations on which many articles for safety and security are informed. Every efforts is for the sake of hotel guest's safe and comfortable stay with us at any of our property. Our management is the most responsible subject if anything unpleased for our guests, so please just tell us what we could do for this and we do hope this can show how we care this matter with your supporting and contributions. Yours sincerely, Ms Jerry Tran Hong Tham (general manager)

90%

Saigon Mini Hotel (we stayed in the main hotel) provides excellent rooms and service for its price range. We (a 30-ish couple) stayed here for two nights at the end of a fortnight in Vietnam. The location is great and the rooms are first class (including the bathroom - a rare thing in vietnam!).

  • Novice Nomad
  • 27 Oct 2011
  • Anonymous
  • Australia
  • Couple 25-30
  • (3 reviews)

Owner Comment (Show)
Dear our valued guests, Thank you very much for your kindly choosing us and your very generous comments on our service. It was really motivating. We know that we have to try more and more to keep up the good work to ensure that your best words about us are indeed true. We are very much looking forward to welcoming you and yours back to our hotels very soon. Yours sincerely, Ms Jerry Tran Hong Tham general manager

93%

Nice clean rooms, helpful staff and in a good location

  • Avid Traveller
  • 22 Sep 2011
  • Anonymous
  • England
  • Male 25-30
  • (10 reviews)

Owner Comment (Show)
Dear our valued guest, We cannot thank you enough for your contributive and very good comments on our service. We are very happy to learn that you felt satisfied with our location (off the main street, sheltered inside a small alley so that whole rooms are very quiet from the traffic noise that it seams a local daily busy life) from which it takes just some minutes to get the hustling and bustling backpacker area. We are very much looking forward to seeing and serving you and yours again very soon. Yours sincerely, Ms Jerry Tran Hong Tham general manager

93%

I found it to be a decent place to stay and would recommend it. My room was very clean, comfortable, and secure. The staff were excellent. They all were really friendly and helped me out with everything that I needed. Its in a good location near the busy Bui Vien street but thankfully you cant hear it!

Owner Comment (Show)
Dear our valued guest, You cannot imagine that how happy we are when learning that you satisfied with our service. Every day, we try to find the limited weakness aspects; and try to find the suitable and best solutions to improve ourselves for those things in order to offer our valued guests the best possible service. We are very much looking forward to seeing and serving you and yours very soon. Yours sincerely, Ms Jerry Tran Hong Tham general manager

93%

Very clean and comfortable hotel, good location.

  • Novice Nomad
  • 28 Aug 2011
  • Anonymous
  • Canada
  • Male 18-24
  • (2 reviews)


93%

A very nice place to stay. Excellent location and the staff were great. I really liked the bedding... Spuds strange but ave a great nights sleep!

  • Novice Nomad
  • 19 Aug 2011
  • Anonymous
  • England
  • Male 18-24
  • (2 reviews)


We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
View all Ho Chi Minh Hostels
  • 89%

  • Overall Rating
  • From 15 ratings
  • 84%Character
  • 92%Security
  • 89%Location
  • 89%Staff
  • 84%Fun
  • 96%Cleanliness

Latest Review

  • 28 Dec 2011 (100%)
  • This hotel is a dream come true. Excellent value in a perfect location. The rooms are very clean, nice furnishings, comfortable ...
  • Read more...
  • Anonymous

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