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Saigon Mini Hotel Reviews

102/1A Cong Quynh street, District 1, Ho Chi Minh, Vietnam

Reviews & Ratings Explained

87%Overall Rating

From 10 ratings
  • 80%Character
  • 88%Security
  • 90%Location
  • 92%Staff
  • 80%Atmosphere
  • 92%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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80%

Very Lovely hotel.. staff is very friendly and helpful! Location is okay.. but maybe Saigon Mini Hotel 5 is better :) The room is huge, comfort bed, great facilities just like 3stars hotel with very good price!! would recommend this hotel to my friends.. thanks SMH!!

  • Novice Nomad
  • 16 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)

Owner Comment (Show)
Dear our valued guest, Thank you very much for staying with us. We are very happy to hear that you are satisfied with our service. Actually, we always acknowledged that we have to try to improve ourselves every day in order to ensure your generous comments are indeed true. Again, thank you for choosing our SAIGON MINI HOTELS. We are very much looking forward to seeing and serving you and yours very soon. Warm regards, Ms Jerry general manager of saigon mini hotel group

80%

very nice staff!!

  • Novice Nomad
  • 15 Feb 2012
  • Anonymous
  • Austria
  • Mixed Group 25-30
  • (2 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you for choosing us as the accommodation in February. Your kind words on staff performance is really motivating for our improvement. Some of them were trainee that may lack of experience. Thank for your help, we could feel more confidence. there were some aspects that need to be improved as we always know. We wish to welcome you back to our hotel in the near future. Best regards, Ms Jerry (general manager of saigonmini hotel group)

100%

I stayed for 5 weeks and enjoyed everything about the Saigon Mini Hotel. It was a perfectly located near my work. During that time, it was my birthday and the staff gave me a bottle of wine. Even though I don't drink wine, it's the thought that counts and I appreciate all the help they did fo r me from helping to send post cards to exchanging money to the pick-up service. Thanks Saigon Mini Hotel staff!

  • Novice Nomad
  • 31 Jan 2012
  • Anonymous
  • USA
  • Male 25-30
  • (1 review)

Owner Comment (Show)
Dear our valued guest, We were very happy to learn that you enjoyed your staying with us. We truly concern about the customer service task in order to provide our guest the most comfortable stay. We would love to have the pleasure of seeing you as our regular guest. As a loyalty customer you will be offered a special rate for your next visit and this rate will also be offered to any family or friends of yours who choose accommodation at our hotels. Best regards, Ms Jerry (general manager of saigon mini hotel group)

100%

This hotel is a dream come true. Excellent value in a perfect location. The rooms are very clean, nice furnishings, comfortable bedding and plenty of accessories, flip flops, toothbrush, shampoo etc. The staff are 5-star !! We were so thrilled with this place.

  • Novice Nomad
  • 28 Dec 2011
  • Anonymous
  • Scotland
  • Female 31-40
  • (1 review)


97%

While we were booked with Saigon Mini Hotel 1, when we got there we were informed that we would be moved to SMH 5. It was upsetting at first (we just wanted to check in after an exhausting 12-hr bus ride) but it turned out okay since they assisted us with the quick transfer & when we saw the deluxe room of MiniHotel 5, it was just lovely & spacious. Esp loved the comfy beddings. The staff also helped book tours/theater tickets for us without extra charge. Would definitely stay here again.

  • Novice Nomad
  • 05 Dec 2011
  • Anonymous
  • Philippines
  • Couple 31-40
  • (7 reviews)

Owner Comment (Show)
Dear our valued guest, Thank you very much for your kindly choosing us. Again, we were very sorry about the moving status, although it was the upgraded room type for your most comfortable and convenient stay. We were very happy to learn that you felt very satisfied with our hotel and room facilities and service. It was really motivating for our improvement. We are very much looking forward to seeing and serving you and yours very soon in the near future. Yours sincerely, Ms Jerry Tran Hong Tham general manager SAIGON MINI HOTEL group



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