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Salford Arms Hotel Reviews

146 Chapel Street, Salford Manchester, Manchester, England

Reviews & Ratings Explained

71%

Rating
157 Total Reviews
  • 67%Value For Money
  • 75%Security
  • 78%Location
  • 82%Staff
  • 75%Atmosphere
  • 60%Cleanliness
  • 58%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

It was quite cold in the room because the window doesnt close properly. If you want to get to your room, you have to use the backdoor where it smells to urin. Also its quite difficult to sleep if you dont party all night long because you can hear the really loud music from the pub. Since it was quite expensive i cant recommend so to sleep there.

  • 4th Oct 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


69%

My room was fine and although the location is not particularly attractive it was very easy to walk into Manchester Centre and there were plenty of shops around. The cost was very reasonable for Manchester. There were tea making faci9lities but no milk and no where to keep milk fresh if you bought some. My room was not quite ready when I got there late afternoon. Entrance was smelly cos near gents toilet and security keypad very hard to use with light broke,


80%

Fantastic staff, Kenn, Jon,Tom, and the girls!


77%

This is an older pub in Salford, and is a short walk to the Manchester city centre. The pub has a good selection of cask ales on tap and the staff were friendly and helpful. Room was old and dated. It had an en-suite shower (a new modern shower cubicle) however the toilet was outside the room. The room overlooked Chapel Street and as such was a little noisy. If you're after cheap inner city accommodation and you're not too fussy it is fine. I didn't eat there so I can't comment on the food.


57%

This hostel is not really a youth hostel, it's more a bar with few bedrooms. When we arrived our room wasn't clean,we had to wait 20mins...it was 11pm.though the barman give us drinks for free! :) the staff is really nice but looks like they are not used to manage a hostel. If you are looking for a family hostel or a warm and safe place to stay,this one is not yours!

Owner Comment (Hide)
Thank you for comments & l'm sorry your experience was not up to your expectations-all the feedback we get enables us to improve our service & we have taken your comments on board however may l take the opportunity to point out that we do not advertise as a hostel & the description of our services is clear on the Hostelworld website.Our premises are very safe with electronic fob entry & pinpad system to get to the rooms along with HD CCTV all for the safety & security our residents.

69%

Very friendly staff but dirty rooms, also the TV dind't work so well.

Owner Comment (Hide)
Thank you for your kind comments regarding the staff & l am sorry you felt your room was not clean- and our procedures have been adapted to ensure that this does not occur again.

71%

Good location, and lovely staff. The bar underneath was nice, relaxed and friendly. Room contained everything we needed, but wasn't very clean. Would recommend, despite this.


37%

The room wasn't very clean upon arrival. When we came back at the hotel after a night out in the Manchester city centre, we got assaulted by some of the pub guests who didn't let us get to our room because the pub was closing. We were physically attacked by them and the hotel staff refused to call the police. This made us really concerned about our safety during the rest of our stay. We had a fun weekend in Manchester, but we're definitely not going to stay in The Salford Arms again.

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • Belgium
  • All Male Group, 25-30
  • (1 review)

Owner Comment (Hide)
We are sorry that you felt unsafe however may a clarify a few points for the benefit of prospective guests.Firstly we would not be incorrect to say that on arrival at the hotel the commenter & his companions were intoxicated & a misunderstanding occurred with other customers which resulted in an "assault" as its described.The police did attend the hotel after being called by the staff & did not take any action as they felt there was no case to answer.



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