- England, Male, 25-30
- Novice Nomad
- 1 review
Bit disappointed! Booked for 14 nights but ended up having to leave. Stayed 2 night so and was told by the hostel that they can't do refunds as it was booked through hotel world. Hostel world said it was up to the hostel 🤔 Did not get anything back. Hostel was not full but because I did not book through them they could not refund. Hostel world said that it's not up to them and we're not willing to give me any of the money I paid back. Won't use hotel world again! Be careful!
Dear guest, we are sorry for inconvenience with your booking. All hostels and websites have their own cancellation policies. We try to help guests as much as we can with changes in their plans. We provide full or parcial refund if circumstances allows. We are happy to provide very good deal if you'll like to stay with us again just contact us directly. All the best, Lenka & Rohit
- USA, Female, 18-24
- Novice Nomad
- 4 reviews
This hostel is a good hostel if you're just looking for a place to sleep and shower. It's located in a nice place in Paihia and has all amenities one would need. However, it's not super friendly or inviting. It feels more like staying in a big hotel rather than anything else.
Thank you for taking the time to share your experience. While we are glad to know that you enjoyed our facilities, we are sorry to hear that you felt isolated. Please know that it was a quiet time in Paihia and now is more and more people around to meet. Thank you again and we hope your overall experience was still good. Kind regards Lenka & Rohit
- Ireland, Female, 25-30
- Avid Traveller
- 14 reviews
Fab clean hostel huge common area! Very quiet given the time of year but as to be expected. The staff very helpful and friendly
Thank you for taking the time to share your experience. We are glad that you enjoyed your time with us. Also we are happy to hear that our service pleased you. Kind regards Lenka & Rohit
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