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Sam�S VIP Hostel San Gil Reviews

Cr 10 12-33 Top Floor, San Gil, Colombia

Reviews & Ratings Explained

90%

Rating
127 Total Reviews
  • 88%Value For Money
  • 89%Security
  • 98%Location
  • 88%Staff
  • 86%Atmosphere
  • 91%Cleanliness
  • 93%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Great location! Staff was generally friendly but didn't go above and beyond to help figure out activities if stuff got cancelled. When we were there to white water raft, the water was too high and they didn't really give us much help finding other stuff. Location is great, the place itself is really nice and the other travellers were pretty friendly. Nice and quiet at night.


91%

Great location on the square, with a big patio overlooking it. Really liked the town. I had a problem with the next hostel we were due to visit in Santa Marta, and the staff were really helpful in sorting it out.


89%

Only stayed one night, lovely hostel, clean, spacious, great facilities and nice chill out areas. Very helpful lady working there also.


80%

Their email from HW gives out an incorrect check-in time (1pm, on site found out it was in fact 2pm though). Staff were nice though and the location can't be beat. It's a tad expensive for what's offered, and services such as laundry were much more expensive than other hostels I've stayed at. However, I would stay here again.


63%

We had booked Sam's VIP for 2 nights over hostelworld and decided to stay a third night which we assumed we had officially booked with the lady at the front desk but when the shift changed the next front desk lady told us there was no reservation and said in a rude way we would have to leave immediatly, not even letting us leave our luggage in their storage room for the day.

  • 15th Dec 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thanks for choosing Sam´S VIP Hostel, and thanks for your comments, we understand you were upset about the availability but please understand us, we are on high season and have to respect bookings from this and different websites, about the rudeness of our receptionist we really apologize please understand we are on the highiest season of the year and as well the communication is hard believe me Johana is a great receptionist as many comments said, please take our apologies greats holidays

91%

perfect location, good value for money, good dorms, but not enough safes/lockers


97%

This is hands down, the best hostel I have ever stayed in. The staff were brilliant. Joanna has impecible English and is really helpful. Sam become a tour guide of sorts, he took myself and some others from the hostel to a local event with his friends. He did this on two occasions. The kitchen is very well stocked and coffee is always ready. The location is amazing. If your looking for a good steak, sams restaurant is the place to go. Thanks alot guys

  • 29th Oct 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

My favorite hostel in Colombia! Such a cool vibe wicked vibe and so many chill out areas. Love the balcony looking over the square. We managed to arrange all our tours through the hostel which was great!

  • 19th Oct 2013
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Couple, 25-30
  • (1 review)




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