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Sam�S VIP Hostel San Gil Reviews

Cr 10 12-33 Top Floor, San Gil, Colombia

Reviews & Ratings Explained

91%

Rating
155 Total Reviews
  • 89%Value For Money
  • 93%Security
  • 99%Location
  • 91%Staff
  • 87%Atmosphere
  • 90%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

A very nice place which offers great tours! We definitely recommend it!


97%

Great place located at the main square with small rooftop pool at the backside and terrace at the front that views at the square. Friendly and very helpful staff (you can make reservations for bustrips at the reception desk!), good kitchen and a fridge with various ice cold drinks! They also own a restaurant a street away from the square which offers full plates for very reasonable prices, and you can order the region-famous ant sauce here.


94%

Great hostel, great location, friendly and helpful staff. All activities can be booked at the front desk which makes things simple. Only had private rooms available for 40,000 pp which is definately on the $$ side. Rooms were ok, clean , great washrooms. Batteries on safe were dead, and the fan didn't work (didnt bother us at at all, but I believe if you are going to offer extras, they should be functional. Communal kitchen was best ive seen in central/south america hands down!!!


80%

It was a lovely clean and quiet hostel beside the plaza. Bathrooms were great, mosquitos weren't. The staff gave us wrong information about getting a bus to Villa de Leyva and our journey took 7 hours instead of 3 hours. Good security for getting in and out of the hostel. There were lockers outside the rooms for valuables but each room was locked and those staying in their room had a key.


100%

Can't say enough good things about this place. The staff were great, more activities to choose from than you can think of, perfect location, clean rooms, comfy beds, lockers for important items, two kitchen areas, balcony, great atmosphere...probably the best hostel I've stayed in whilst in SA.


100%

I really recommand everyone traveling in San Gil to stay at Sam's!

  • 21st Jul 2014
  • Novice Nomad
  • Anonymous
  • France
  • Male, 25-30
  • (1 review)


80%

Great central hostel if you want to relax for a few days and do activities during the day. Not really a sociable atmosphere. The "bar" was non-existant, you can buy beers at reception if you like but that's it. It was very secure and clean and the staff, mainly Joanna were very helpful. We had a double private room, it was nice but the bed had a dip in it and was very uncomfortable. Also there was no ceiling fan, just a plug in one which didn't do much. The pool and front terrace were great.


100%

Loved our stay at Sams! It was the best hostel we stayed at during our trip through Colombia. The staff were cheerful and helpful with a great knowledge of the area, pointing us towards the fantastic eateries around the square the hostel is located. The square is full of people at all times, and is lovely to look out over from the balcony. It was easy to book all our activities at the front desk (the main reason we went to San Gil) and had a bright, clean, relaxed and social vibe. Loved!!

  • 2nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


94%

One of my favourite hostels in Colombia. The staff were superb, friendly and went out of their way to help. Great location overlooking main square and plenty of areas to chill out.


97%

Joanna at the front desk is extremely kind and helpful. The night staff however tend to give out the wrong information about tours so best to get your questions answered and book your tours during the day.


91%

The staff was really nice


97%

Right on the main square, excellent location. Private rooms are really nice too, some even have a little balcony looking on to the square. There's a good terrace common area and a nice roof pool.


86%

Really nice hostel in the middle of San Gil! Staff friendly, rooms clean!


83%

The Hostel is located in the best area of the city. The things I didn't like was the room ( very small and stuffy) and what happened the day I arrived. I noted that there was no hot water, and I detected that the boiler was turned off. After make me wait for 30 minutes to solve the problem ( basically just turn on the boiler), the girl that was on reception told that the boiler would explode if it was turned on. During all the period tha I was in the hostel this problem happened..so no hot water

Owner Comment (Hide)
Thanks for your review and we are really happy you enjoy your staying at SamS VIP Hostel, unfortunately at the time you were here we had some problems with the water supply as i explained on the previous review, and we did not get enough water so the GAS accumulation heater could not be turn on unless it was half full otherwise it could maybe not exploit but it could be overworking and maybe broke for low water level,But thanks again for the review and hope to see you back soon.

66%

I wasn't blown away by it, I've stayed in better and in worse. There was a general feeling that things needed more maintenance, although some issues with the water were related to local infrastructure and not the hostel´s fault. Still, staff could have been a little friendlier although they were helpful enough. The location is perfect on the main square. All in all a mixed bag. They need to figure out a way for the door at the entrance to close automatically.

  • 20th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks anyway for taking your time writing a comment, we had a hard time with the water supply in the whole town as there was a an accident with a petrol truck which crash on the river but the hostel manage to buy a full water tank to supply water for guest, this was really stressful and I guest the staff was as friendly as they could at the moment, Maintenance? we just paint hostel, change all furniture, install new accessories for kitchens etc.

100%

Best hostel in Colombia. Even with water shortages the hostel was always spotless. Great staff, location, everything! You can make your own food in the well equipped kitchen and eat on the balcony overlooking the square! Fantastic. Movie nights are possible too as they have a huge blueray collection.....Tours easily booked...ATM next door, lots of places to eat nearby. They sell beer too. My favourite town and hostel in Colombia!


77%

Sam's is a solid hostel. The staff were helpful; our fan didn't work and they agreed to change our room without a problem. The atmosphere was all right. In regards to location, it's bang on the main square which is useful for some things but it is also extremely noisy, crowded and with cars everywhere.


89%

Great hostel, good location, clean


97%

Nothing bad to say about SAMs VIP! Staff were so friendly and helpful, kitchen was unreal, great location, lots of info about activities and good day trips, clean rooms, comfy beds, etc. definitely stay there!


91%

REALLY nice place; they organize fun outings during the week; easy to be social or private; good internet; very clean; dorms with not too many beds in them


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