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Samba Palace Reviews

Rua Alice 97, Laranjeiras, Rio de Janeiro, Brazil

Reviews & Ratings Explained

83%

Rating
114 Total Reviews
  • 78%Value For Money
  • 95%Security
  • 70%Location
  • 80%Staff
  • 88%Atmosphere
  • 88%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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86%

Apparently one shower only works when the other one is on.

Owner Comment (Hide)
Thank you so much for your feedback :) Showers has been fixed 3 weeks ago and now they work pretty good !! :)

97%

The staff at the hostel are the best! it's a really nice place and well located too, BIG and i mean BIG place! you'll love it.

Owner Comment (Hide)
Thank you !! We are really happy that you liked !!! A big hug and lots of love from Samba Palace Team! :D

89%

Great hostel and really good atmosphere. Short cab ride to all of Rio's attractions. The staff are really friendly and helpful, and the breakfast was one of the best ive ever had at a hostel, was more than just your traditional Brazilian breakfast. Common rooms were awesome with 2 different tv's you can watch. The only thing i found bad about Samba Palace was that the wifi at times did not work very good. Other than that, i would recommend this place to anyone and i would stay here again

Owner Comment (Hide)
Dear guest, Thank you very much for your feedback. It is very important for us to continually improving our service and making it even a better hostel :) Lots of love and safe travels!! :D

80%

Expensive but it was during the world cup. We had descent size en-suite double room with tv/ac. Well run, secure hotel with good atmosphere.

Owner Comment (Hide)
Dear Macdara, Thank you for your comment. We are really glad that you liked the room and the atmosphere :) Two of the most important things we make sure is that everyone feel comfortable and enjoy staying at our hostel! Once more, thank you for staying with us and for your feedback ! :)

80%

This hostel has amazing facilities that are regularly cleaned throughout the day. But sadly breakfast is only served from 8-10 which is obnoxious since most of the tours we did while in Rio picked us up around 7:30. And with the exception of two people, the staff is also rather unfriendly and not very helpful.

Owner Comment (Hide)
Dear Mel, We are very sorry to hear that your were unhappy staying with us.Breakfast is served from 8-10because mostly backpackers are never up that early to eat and never complained about the time.Its our first complain and I'm truly sorry to hear this.If you had informed reception, for sure we would make an exception.We are really surprise to hear this and also about the unfriendly part. It's always difficult to deal with people of different cultures Thank you very much for your feedback :)



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