X
NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Samesun Backpackers Banff Reviews

433 Banff Avenue, Banff, Alberta, Canada

Reviews & Ratings Explained

85%

Rating
205 Total Reviews
  • 84%Value For Money
  • 85%Security
  • 94%Location
  • 89%Staff
  • 86%Atmosphere
  • 74%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

94%

Stayed for only one night but it was a good one. Myself and two friends drove from Vancouver. They have parking, which is very convenient. Had dinner and some drinks in the ' beaver ' there on site bar/restaurant. The bartender recommended some shots called ' agwa bombs ' I've never seen them before-delicious! Also had the best pizza from their pizza oven. The room was reall big with really comfortable beds ! Surprising for a hostel. There was an en-suite which I liked a lot. Would stay again!

  • 09 Jun 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


100%

I was so impressed by this place, I arrived not knowing what to expect and I was bowled over by the super friendly atmosphere and the exceedingly helpful staff. I really felt like everyone there went above and beyond to create a relaxed laid back atmosphere and make everyone feel right at home! Rooms


100%

Very clean, bright hostel. Love having a bathroom in a dorm room. The staff were really friendly and helpful. I wish I could stay longer!

  • 04 Jun 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


69%

Cleanliness really was a problem, it did not look like my room had been vacuumed for weeks, and certainly wasn't for the five days I was there. Kitchen was a pain too, with little room and a cooktop with only one working knob. Staff were friendly, breakfast good and location good too.

Owner Comment (Hide)
Thanks for the feedback. Not sure what happened there as our Housekeepers vacuum every room, every day and we are also in the process of replacing the knobs on the cooktop. Hope to see again soon. Cheers, Amanda

83%

Coming from Calgary (Wicked Hostel) and going to Jasper (HI Jasper), the hostel was a little more expensive for similar services, but that is the only comment.

  • 01 Jun 2013
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Male, 31-40
  • (1 review)


91%

Nice, clean hostel in great location

Owner Comment (Hide)
Thanks for your feedback. I'm glad you enjoyed your stay and we hope to see you again soon! Cheers, Amanda

49%

I don't like the fact they have a small bar in the front section of the building that makes a lot of noisy at night. I could not use the sink in the room at all cause it was all clogged. Luckily I was only there for 1 night. Will not recommend this hostel unless you are really care about the location...

Owner Comment (Hide)
Thanks for the feedback.. We have addressed the issue you raised about the bar and have fixed the sink. Sorry you didn't enjoy your staff, let me know if you change your mind and are coming back. Cheers, Amanda

49%

The hostel was very dirty, washrooms especially. We didnt get any sleep because the music was too loud and hostels shouldnt be just for all night parties but also for a rest. The staff was unfriendly and not interested.

Owner Comment (Hide)
Thanks for the feedback. We have addressed this issue with both the bar and cleanliness. I will contact you directly in regards to our staff. Cheers Amanda

94%

Just go there. The place is very nice, the atmosphere great, staff will do everything they can to help. Bathrooms could be a bit cleaner, but that's fine.


100%

Pretty cool Hostel. Nice Staff, clean and big rooms with own bathroom. Storage for Boards and the bus station to the ski resorts is right next door.

Owner Comment (Hide)
Thanks for your feedback. We pride ourselves on having awesome staff and creating that great atmosphere. I'm glad you enjoyed your stay and we hope to see you again soon! Cheers, Amanda

97%

Amazing staff, sensational food, kickass bar and overall a top hostel. Kudos to Amanda at the front desk and Ryan the chef

Owner Comment (Hide)
Thanks for the feedback. It was awesome to meet you. Hope to see you up here again in the near future. Amanda Front Desk Manager

89%

Cool place, I had so much fun and met so many people. The bar is definitely a place to hang, the barman was awesome and the drinks are cheap!

Owner Comment (Hide)
Thanks for your feedback. I'm glad you had a great time staying here and were able to meet so many people. Amanda Front Desk Manager

100%

great experience overall

  • 18 Feb 2013
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


100%

The hostel was really nice, my room was big with a fireplace and a bathroom. Trivia in the bar was fun, and an easy way to make new friends!

Owner Comment (Hide)
Thanks for the feedback. I'm glad you had a great time staying at the Hostel. Hope to see you in the near future. Thanks, Amanda Front Desk Manager

57%

Was disappointed with this hostel, and had some major issues.1. Email said check-in was at 2pm, arrived and told it was 3:30pm 2. Returned at 3:30pm, only 3/5 beds were ready to go - had to wait until 7pm for final 2 beds to be cleared out, and had to make them ourselves (did receive 5 free drinks though, which was nice) 3. Ensuite in room had not been cleaned in a few days - edge of tub littered and sink did not drain. Overall this hostel is doable but be prepared for issues.

Owner Comment (Hide)
Thank you for your feedback. Our check in time is at 3:30pm and if possible we will check people in earlier. I have reviewed our websites and confirmation emails in regards to this and we do not state that check in at 2pm. As for the beds not being made, I apologize and I will be looking into it with staff as to what happened. Cheers, Amanda Front Desk Manager



View all Banff Hostels

Please give us your feedback