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San Francisco International Hostel Reviews

140 Mason street, San Francisco, USA

Reviews & Ratings Explained

73%

Rating
2271 Total Reviews
  • 75%Value For Money
  • 75%Security
  • 89%Location
  • 78%Staff
  • 73%Atmosphere
  • 60%Cleanliness
  • 63%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

Upon arrival, the staff were extremely unfriendly and unwilling to help. The bed was disgusting and dirty. It was extremely loud and I couldn't get to sleep until 2am and then I was woken up by extremely loud music again at 9am.

  • 20th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


86%

Bunk beds are noisy.


20%

Before I start mention, I was really unsatisfied this hostel. There was a so dirty all of facilities, too slow Wi-fi access. There was only washroom for shower per floor, even there was not hair dryer, tower, etc... It was the worst hotel for me. terrible. I don't want to remeber that hostel.


77%

I had an excellent stay at this hostel. The workers all seemed professional and very nice. It was busy and at times it seemed under-staffed for so much to do. I don't expect a lot when I stay at a hostel, but I think you get your money's worth here for sure! I stayed here last year and I think it has improved. I hope to stay here again.

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)


80%

The location is really good, we walked to Pier 39 in about 20min but there is a cable car station just in the next street, bus are also everywhere. Coffee and tea are available all day and you can make pancakes in the morning. We didn't wait very long so that was nice. The hostel is clean. For the price, this is a really good deal ! The street is safe even if you can see some homeless in it (like everywhere else in SF). Don't hesitate to go there !

  • 14th May 2015
  • Novice Nomad
  • Anonymous
  • France
  • Couple, 25-30
  • (1 review)


97%

Stayed for 6 nights and thought hostel was great. Rooms were clean and pretty comfy! Common room was a great place to meet people, also hada pool table and play station. Staff were really friendly and helpful and location of hostel was ideal, it couldn't have been better situated. Only downside was breakfast where you had to wait in long queue to make your own pancakes and you have to book hostel online...staff didn't really seem able to book you in/check availability at the desk to extend stay.

  • 13th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


49%

This hostel is very run down, There was one bathroom a girl could use on the floor I was on which was just a nightmare at times. The bed was probably the most uncomfortable bed I've slept in. The free pancakes and coffee is a good idea but I think paying for a better hostel and your own breakie is probably worth it.


46%

the location is good.nearby subway station. but the reception service us too bad. people are even rude. not friendly. not helpful. they are careless. Not recommended


63%

No sinks at the restroom...


31%

You should avoid this hostel at any cost. We were so disappointed when we saw the room (we had a private two beds) that we decided to look for hotels and luckily we found some last minute rooms at good rates. It is dirty, smelly, noisy, and the room had no furniture apart from the beds. I cannot explain our disappointment when we saw the room. I have stayed in many hostels but this is the worst by far. Of course they did not accept to refund us. The room was so smelly and had no windows (!!!).

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • Greece
  • Male, 25-30
  • (1 review)


43%

Staff were incredibly rude and unhelpful. Seriously need to reconsider power points in the rooms as well as the horrid bathroom facilities

  • 9th May 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


60%

Hostel was ok overall. Pretty outdated and rooms were very basic, but its in a good location (2 min walk from Powell station). Pretty big lounge area where most people hang out at night. I couldnt get any wifi in my room, only in the lounge area which was a problem. Also the laundry is only open at certain times of the day so i had to go out and find a laundromat which was pretty inconvenient when the hostel had one.


29%

It is the worst hostel i have ever been . We stayed in 4 male room. It was very small . Two people cannot even walk at same time. Do not stay here.

  • 7th May 2015
  • Novice Nomad
  • Anonymous
  • Turkey
  • Male, 18-24
  • (1 review)


77%

I found the staff to be very courteous. The place was fairly clean, except for the bathrooms. It smelled and could be more inviting. I would suggest looking at some of the hostels in New Zealand and Australia, which are really first class. Overall, the hostel was a really good atmosphere.


57%

Like what the other reviews stated, this place was just a place to sleep. The showers were mouldy, the wifi wasn't working in my room and it just felt like a really basic place.


51%

Stinky bathrooms. Old. Kitchen is locked during lunch hours & at 10pm ridic.


69%

Neither good, nor bad, just ordinary hostel.


100%

I recomend !


89%

Good value for San Francisco, nice common areas and spacious dorms. This hostel is well situated very close to Market Street and Powell station.


66%

Pretty good value hostel comparing to other hostels but breakfast is poor because i do pancake by my sellf. Too crowd and not so comfortable to have breakfast.


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