Santa Barbara Reviews
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The hotel at good location for Madrid. The staff unfortunately don t speak english at all. The room was not the best i see for two star hotel. The bed was uncomfortable. The hotel was to noise. For finish to find the hotel was little bite hard. After few minute to asked at different person on the street. I try to called them and she hand up me bescause she don t speak english. Thank you
- Novice Nomad
- Male, 31-40
- (1 review)
Great location and reasonable price off-season, but the hotel tried to change my room type and only confirmed no price increase after I contacted HW Customer Service.
I'm usually pretty tolerant towards hotels/hostels. But this hotel is just BAD. Upside: Location. That's it. Downsides: No English (Literally none). Very hard to find (no sign). No breakfast. No cleaning. Broken stuff in bathroom. No atmosphere. Would never stay here again. Worst thing happened when we left: We wanted to store our bags there because our plane left at night. Something which is possible even in the smallest hotels. They just said no (in Spanish) and kicked us out on the street..