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Santa Tere Hostel

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8.4
Fabulous 77 Total Reviews
  • Value For Money 8.3
  • Security 7.1
  • Location 8.0
  • Staff 8.9
  • Atmosphere 9.1
  • Cleanliness 8.9
  • Facilities 8.3
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8.4
Fabulous 77 Total Reviews
  • Value For Money 8.3
  • Security 7.1
  • Location 8.0
  • Staff 8.9
  • Atmosphere 9.1
  • Cleanliness 8.9
  • Facilities 8.3

The rating percentage is calculated from customers who booked within the last 12 months. All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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  • Anonymous
  • England, Female, 25-30
  • Novice Nomad
  • 5 reviews
17th Nov 2016
10.0

What a fantastic place, a wonderful location to get around the city but plenty to do on your door step. Amazing views and when lit up at night a wonderful location for the pool to enjoy all this. The staff went above and beyond at any opportunity to help us, sharing their knowledge of the city and the best places and things to do. The place was spotless throughout the bathrooms were so clean the standard was the best I have experienced in S. America can't rate the place more highly.

    • 10.0Value For Money
    • 10.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
  • Anonymous
  • Canada, Couple, 18-24
  • Novice Nomad
  • 2 reviews
11th Nov 2016
8.0

Hostel is out of the tourist area and in a rougher area of Rio, but felt pretty safe walking around. Location is pretty close to a subway station. The staff were the best part of the hostel by far and away. Very helpful and very friendly. AC didn't really work in the room, so a bit uncomfortable. Had alright time in the hostel, but they had a party the first night which was really fun. Nice pool/bar. Breakfast was about average.

    • 8.0Value For Money
    • 8.0Security
    • 6.0Location
    • 8.0Facilities
    • 10.0Staff
    • 8.0Atmosphere
    • 8.0Cleanliness
  • EmmaJane89
  • England, Female, 25-30
  • Avid Traveller
  • 11 reviews
6th Sep 2016
7.1

Nice hostel & met some great friends. The staff were friendly & the hostel felt homely; The only bad thing was there approach when we told them our suitcases had been gone through whilst we were out for the day. There was no key for the 16 bed dorm & didn't seem bothered our belongings had been taken out of our suitcases. There are lockers but not big enough for the whole suitcases. Luckily our valuables were in there. The showers were also cold & it took 2 days for them to fix it.

    • 8.0Value For Money
    • 2.0Security
    • 6.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 8.0Cleanliness
View Property Reply

Dear guests, Let us explain the security policies from Santa Terê Hostel: 1)To get in the hostel, the guest must be wearing a identification brand or must be recognized by the receptionist. 2) The entrance of friends of guests is only possible if the staff is previously noticed and a document is requested. Their presence is only allowed in the common areas. To control the access of our shared room, we have installed a security camera at it’s door. Through this camera, the staff can monitorate who gets in and who gets out of the dorm. Unfortunately it isn't possible to be responsible for open bags left there. That's why we provide lockers for valuable belongings and recommend that keep your stuffs inside the suitcases locked. It is operational complicated to provide a key for each guest of the shared room (16 keys). Besides that, this is no guarantee that the room will remain closed. We feel very sorry for the inconvenience of the cold shower, but the plumber was able to fix it just a few days later of your complains. Thank you

  • Anonymous
  • Germany, Female, 18-24
  • Novice Nomad
  • 4 reviews
6th Sep 2016
7.7

A really great place and an amazing atmosphere with great people. BUT I had lots of cold showers in the dorm bathroom and people have gone through our stuff, nothing was stolen so please lock everything valuable in the lockers!! Felt like everyone could just come to the hostel and inside the rooms because the rooms were never locked. Breakfast was very good.

    • 6.0Value For Money
    • 4.0Security
    • 8.0Location
    • 8.0Facilities
    • 8.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness
View Property Reply

Dear guests, Let us explain the security policies from Santa Terê Hostel: 1)To get in the hostel, the guest must be wearing a identification brand or must be recognized by the receptionist. 2) The entrance of friends of guests is only possible if the staff is previously noticed and a document is requested. Their presence is only allowed in the common areas. To control the access of our shared room, we have installed a security camera at it’s door. Through this camera, the staff can monitorate who gets in and who gets out of the dorm. Unfortunately it isn't possible to be responsible for open bags left there. That's why we provide lockers for valuable belongings and recommend that keep your stuffs inside the suitcases locked. It is operational complicated to provide a key for each guest of the shared room (16 keys). Besides that, this is no guarantee that the room will remain closed. We feel very sorry for the inconvenience of the cold shower, but the plumber was able to fix it just a few days later of your complains. Thank you

  • Anonymous
  • Brazil, Male, 18-24
  • Novice Nomad
  • 1 review
2nd Sep 2016
9.7

The hostel is amazing, we had a great time staying with them. Staff is very nice!! Totally recommend!

    • 10.0Value For Money
    • 8.0Security
    • 10.0Location
    • 10.0Facilities
    • 10.0Staff
    • 10.0Atmosphere
    • 10.0Cleanliness

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