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Santiago Backpackers Reviews

Mac Iver 661, Santiago, Chile

Reviews & Ratings Explained


245 Total Reviews
  • 85%Value For Money
  • 88%Security
  • 91%Location
  • 87%Staff
  • 89%Atmosphere
  • 79%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Very nice hostel. I like the fact that there was a kitchen plus an atmosphere! Other guests were great and staff were friendly and helpful as well. The organize a lot of activities. I took part in the pub crawl with other people from our hostel and it was a blast! Breakfast was the only poor thing. Only bread and jam, plus coffee/tea. If you were lucky, some fruits or yogurt. Eggs or some sort of protein would be nice!


Nowhere near enough bathrooms. No hot water, which is a disgrace at $34 a night for a twin room. Breakfast is definitely not the best in Santiago as per the blurb on the hostel world website. All the open corridors makes for a very cold stay in winter. Overall a very disappointing stay.


Great hostel. Clean , safe and comfortable. Good lockers,nice beds,spacious kitchen. The only negative thing is the receptionists sometimes are somewhere else but at the reception,and you have to wait a bit until someone shows up and open the door. Great hostel anyway, i d stay there again

  • 3rd Jul 2014
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


We arrived in with the Chile Brazil football game in full swing and invited by the staff to watch the game with them on the condition that we supported Chile. Why not they play some pretty dam good football. Once the game had finished the guys in the hostel sorted our room out and we crashed for the afternoon. That evening we were again invited by the staff for a drink at a near by bar. So all in all the staff are super friendly and run the hostel well.


I stayed at 3 hostels while in Santiago and I must admit that Santiago Backpackers is the best (I stayed at Bellavista Hostel and La Chimba Hostel; they have character and were energetic places to stay, it was so cold and they would not turn on the heaters!). The facilities are well-kept. They are not stingy with the heat; they provide breakfast each morning; the staff are helpful, friendly, and fun! There are many common areas to mingle with fellow travelers.


Small hostel with a good atmosphere.


Great place to stay near Bellas Artes in Santiago. Bathrooms could do with updating. Dorm at the back of the hostel is right above the smoking/drinking area so can be difficult to get any sleep if there are any social gatherings going on. I stayed in three hostels around this area and this is certainly the best value for money considering it's only one block away from other hostels.


Staff not very helpful indicating facilities and places to visit. They were mostly foreign (except for a Chilean guy who was extremely helpful and nice!) and didn't really know their way around the city so most of the times we ended up looking stuff up on the Internet. There was a sign that said bikes were available for rent and the first day we asked at the front desk they told us that they didn't know how that worked (!); the following day they said they were broken. Toilets not very clean..

  • 24th Apr 2014
  • Novice Nomad
  • Anonymous
  • Uruguay
  • Female, 25-30
  • (1 review)


Great location to see the sights and visit the food market. Lots of information of what to do around town and maps. Staff are friendly and helpful but there is so many of them it was hard to keep track of who was who. The dorm rooms are spacious and beds are comfortable. The bathroom floors could have done with being washed more often and sometimes the water was not hot, once I got told it was because it was cold outside. Overall it is a good hostel and good value for money.


Great atmosphere and gorgeous dinner every night . Highly recommend. Dorms basic but spacious and clean.


Well equipped kitchen. We got free pasta for dinner! Breakfast was okay. Bread, jam, fruit, yoghurt. Some toilets were out of order and sometimes there was no toilet paper. I think the staff is working there just for weeks at a time. They were all nice but not more than that. Over all: nice place to stay.


Nice big place with lots of comfy common areas and good kitchen. Brekkie was good, wifi good, showers good although several were out of order when I was there and had to wait a bit. Friendly staff. Rooms were ok but most of the lockers were broken need fixing. Recommended :)


Nice atmosphere, Effort should be donne for more toilets and showers


We really enjoyed our stay here. Central location to everything we wanted to do. Very helpful staff as we don't speak Spanish. Relaxing lounge area, good kitchen, nice outdoor area. Room clean, big lockers, comfy beds.


Very nice hostel, perfect location, very good facilities...but above all super friendly staff, that really make the difference! We came here twice during our South America trip, and for sure we'd come again!!


Very cool hostel, with lots of activities available and nice shared spaces where to meet other travelers and have a fun night in once in a while. Staff is really helpful and friendly. Francesca, the manager, will help solve any problem you might have at the hostel, and Gonzalo will tell you where to go for a drink at night if you are tired of always being surrounded by tourists! Would definitely go back!


Was really good^^ Feel comfortable

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