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Santiago Backpackers Reviews

Mac Iver 661, Santiago, Chile

Reviews & Ratings Explained

88%Overall Rating

From 56 ratings
  • 85%Character
  • 91%Security
  • 94%Location
  • 91%Staff
  • 85%Atmosphere
  • 83%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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100%

Santiago Backpackers is by far one of the best hostels I've stayed in. The location is great and there is a police station right down the street, so there is no doubt that it is safe. They also had daily activities that you could sign up for and the staff was actually available 24/7 which was great. The only complaint is that the showers were cold unless you let the water run for about 20 minutes before jumping in.

  • Novice Nomad
  • 19 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


87%

The staff were super helpful, hot showers, good kitchen and chill-out/tv area and located just around the corner from the main plaza and everything else you could need. Breakfast was pretty enjoyable too, and plenty of activities. Our only negative was that the cleaning ladies were more interested in chatting in the kitchen than doing their job - toilets need to be cleaned daily guys - not every second day! Cleanliness could have been improved, but otherwise we really enjoyed our stay here.


100%

Best hostel I have stayed at. Ari the owner is a traveler himself so knows how to cater to our needs. All the staff are wonderful and helpful. Great place to meet people

  • Novice Nomad
  • 30 Mar 2012
  • Anonymous
  • New Zealand
  • Female 25-30
  • (1 review)


83%

I suggest a better organization between the staff of the hostel. Especially when you shift schedules, because it affects when you charge the guests bills. You need a better billing system.

  • Novice Nomad
  • 29 Mar 2012
  • Anonymous
  • Venezuela
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Gracias ! We are glad you had a good time here. Regarding our billing system, its a standard software which provides good details of everything that is billed, and our guests can check it to see if the bill is right or not. It's on busy periods where little confusions can happen for a few minutes, but nothing that won't be clear after checking it.

100%

I say it all if I say that they prepared a cake for me as I happened to be at Santiago Backpackers for my birthday! They do not just help you out if you need anything, they join you! Chilean wine and cheese tasting with the lovely owner... Free-dinner night... Nights out... Just bring Lita fresh products from the market, and she will prepare amazing dishes! And the girls, oh the girls who welcome you at the desk... love them all at first sight! You will forget you are a guest here.

  • Novice Nomad
  • 19 Mar 2012
  • Anonymous
  • Italy
  • Male 31-40
  • (5 reviews)


100%

I can only recommend staying at santiago backpackers! I already stayed there a couple of weeks ago for a few days, came back and had an amazing time there again now. Friendly, helpful staff, all english and spanish speaking, big and spotlessly clean bathrooms and showers (just let the water run for 2-3 minutes, it'll be warm eventually!), a good kitchen, big beds, big lockers, simply a very comfortable athmosphere all over. I felt like home and met very good people there.

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • Switzerland
  • Female 31-40
  • (4 reviews)

Owner Comment (Show)
Thanks ! hope to see you soon again!

87%

Good central location,Staff excellent

  • Novice Nomad
  • 18 Mar 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


97%

aVery helpful staff and a friendly tattmosphere, free dinner was yummy and breakfast simple but tasty. Would recommend and return

  • Novice Nomad
  • 13 Mar 2012
  • Anonymous
  • England
  • Female 18-24
  • (4 reviews)


73%

Breakfast was a bit poor. Everything else was fine

  • Novice Nomad
  • 10 Mar 2012
  • Anonymous
  • Switzerland
  • Couple 25-30
  • (9 reviews)


87%

A friendly city center hostel to use as a base to explore Santiago. I stayed in the double ensuite room and apart from hot water taking 5 minutes to come through and the room being on a very busy noisy street (wear earplugs), the experience was good. The wi-fi is mostly fast with a few disconnections.

  • Avid Traveller
  • 29 Feb 2012
  • Anonymous
  • England
  • Female 41+
  • (11 reviews)


87%

Very nice hostel on excellent location only 5 minutes from the mainsquare! Felt very comfortable there, and the owner - Ari - really tries to make your stay something special and can give you lots of tips where to go and what to see. Clean, big bathrooms. Well done!

  • Novice Nomad
  • 28 Feb 2012
  • Anonymous
  • Switzerland
  • Female 31-40
  • (4 reviews)


87%

Great hostel overall and consistently good, friendly (but professional) staff. Like the big open kitchen and common space. Love the location and atmosphere. Would definitely come back (have already, twice). But definitely need to upgrade their hot water. The 2nd floor often has no or little hot water at any time of the day, even when the hostel is not busy.


97%

had an amazing time! great hostel, great staff! the free dinner, the wine tasting and all the other activitys were so much fun! i can really recommend to stay in this hostel :) had a good start in southamerica.

  • Novice Nomad
  • 20 Feb 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (3 reviews)


100%

Cannot say enough good things about Santiago Backpackers&all of the amazing staff!!We loved every minute of our stay here,especially all of the organised activites including the Market trip,the Cheese&Wine night and the traditional Chilean night out!! As the final stop on our 5 month trip around South America we can definitely say that Santiago Backpakcers was our favourite hostel!!! Will be sure to recommend this to all of our friends!!

  • Novice Nomad
  • 19 Feb 2012
  • Anonymous
  • Ireland
  • All Female Group 18-24
  • (1 review)


87%

It was a bit quiet when I was there, with not many people staying. Activities that were proposed (BBQ etc) were not held due to lack of numbers. I think the atmosphere would be better in a busier time. The staff were extremely helpful, and the location was very convenient.

  • Novice Nomad
  • 18 Feb 2012
  • Anonymous
  • Australia
  • Female 41+
  • (1 review)


97%

Great beds! They were so big and comfortable. The staff are fun and helpful, especially on a night out (I'm looking at you Bier). Good location, close to the metro. Note, it is close to the boarder of an area which you should not walk around at night, but during the day it is fabulous. Serioulsy as the owner to take you to the local bar that serves Earthquacks. woah. Would recommend this hostel.

  • Avid Traveller
  • 15 Feb 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (16 reviews)


77%

This is a newer hostel and is pretty nice. A lot of the staff were travelers which was cool. It is right in the center of town and not far from the metro so you can get wherever you like. My main issue was the first room I was in had no ventilation at all (no window or fan). Thankfully they weren't full and were able to move me to another room which had a window so was much better. The beds were comfortable and the shared washroom was very clean and nice.

  • Novice Nomad
  • 15 Feb 2012
  • Anonymous
  • Canada
  • Male 25-30
  • (3 reviews)


100%

Santiago backpackers was easily the best hostel i have ever stayed in. the staff are amazing and friendly. The owner has extensive knowledge of not only whats the best things to do in Santiago but also helped us plan our trip all over South America. The hostel is clean and has various amazing rooms and outside areas just to hang out in and have fun... Amazing kitchen facilities and bathrooms. I would recommend everyone to stay here when they are in santiago !!!!

  • Novice Nomad
  • 14 Feb 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)


93%

AMAZING staff- extremely helpful and just plain friendly! Great spacious dorms with tons of space for your stuff. Bathrooms were spotless, and the kitchen was an awesome place to cook in! Location is great- close to metro, grocery stores, main plaza and just a short walk from Bellavista. All in all a great place to stay!

  • Globetrotter
  • 10 Feb 2012
  • Anonymous
  • Canada
  • Female 18-24
  • (37 reviews)


93%

Staff were excellent as we're the facilities. We left an iPhone behind on Checkout and it was held for us to collect a few days later. Bathrooms are also great with plenty of showers

  • Novice Nomad
  • 07 Feb 2012
  • Anonymous
  • Australia
  • All Female Group 18-24
  • (1 review)


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