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Santiago Backpackers Reviews

Mac Iver 661, Santiago, Chile

Reviews & Ratings Explained


290 Total Reviews
  • 77%Value For Money
  • 82%Security
  • 90%Location
  • 78%Staff
  • 69%Atmosphere
  • 72%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Was a nice hostal, and very welcoming for our first hostel to Chile. The cleanliness of the building was good, although the showers let it down, and would never quite reach a satisfactory 'hot' temperature. It was also a tad chilly as we were visiting in July, and there was no heating. But that said, the atmosphere was very pleasent and I would not hesitate to stay here again.

  • 7th Jul 2015
  • Novice Nomad
  • Anonymous
  • England
  • Couple, 25-30
  • (1 review)


The hostel is dirty and needs maintenance. The staff is no very helpful. I will not recommend this place.


As a place to sleep, this is by far my favorite hostel. The rooms are huge (I lucked out and had the room to myself) with large lockers. There are nice showers/bathrooms. There is a good breakfast and lots of common areas for people to meet. The Tuesday dinner was nice. The staff is underwhelming. When I asked for recommendations for places to visit in Santiago, I was given a blank stare. The staff are there to check you in and nothing more. I would come back, but only for the facilities.


Didn't make it to this hostel due to a late bus called hostel still charged us a booking fee which is fine but pretty sure I have been charged a night stay as well which is not in there policy 👎. Oo well due to this I can't really rate it so don't look at my rating.


Excellent place to stay in Santiago! Good central location near the Belles Artes metro station. All rooms have lockers big enough for keeping your backpack in. Wifi is a little weak at times but its not a deal breaker. Fresh fruit for breakfast is a nice plus!


clean rooms and bathrooms. good place in general. I've just found it bit boring. maybe got there at the wrong time but people were avoiding people. I wasn't looking for a party hostel but nice chat would be appreciated. staff kind but not very welcoming. overall I would go back there if I'll be looking for a quiet place to rest.


Staff were brilliant, customer service was excellent. Few problems with hot water so they gave us 40% refund no problem and had genuine concern about our stay! Manager really lovely and engaged with guests - massively helpful with advise of where else to visit in Chile and how to get there etc. Lovely outside area, good clean kitchen and nice spacious rooms! One bad point, the breakfast...one of the worst I've had in 3 months travelling I'm sorry to say!


Beautiful old building right in the centre of town. All staff very friendly, approachable and helpful. Bathroom facilities pretty good except for rampant mould in one of the showers. large generous dorms with decent lockers. Kitchen with basic facilities, breakfast more than expected. 2 courtyards and a TV room-plenty of space for guests. Close to markets, restuarants and Plaza de Armas at a decent price make this hostel ideal, just be prepared for noise if staying in dorms facing street


Staff were lovely

  • 30th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Couple, 25-30
  • (1 review)


Great hostel less than 10 minutes from Plaza de Armas. Good and spacious facilities, large kitchen (though that could have been a little cleaner), several common areas, spacious patio with barbecue, nice bathrooms with separated toilets/baths to increase efficiency. Cleanliness of bathrooms was good. I'd definitely stay here again.


Nice hostel with a nice lounge area. Beds were comfy and breakfast was good. Close walk to the tours for tips, which is definitely worth doing!


very nice hostel with big kitchen, patio and relaxing room. Breakfast was really basic. bathroom is clean, good showers, hot water. taxi service could be better. it was very strange and in the end we had te pay more than was said to us before.

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