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Sapa Cozy Hotel Reviews

31 Thach Son, Sapa, Lao Cai, Sapa, Vietnam

Reviews & Ratings Explained

82%

Rating
37 Total Reviews
  • 84%Value For Money
  • 85%Security
  • 91%Location
  • 82%Staff
  • 75%Atmosphere
  • 78%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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83%

Was upgraded to a private room as the dorm was full. Which is nice even if i then wonder how reservations are handled .. The room was good.


94%

Like everyone else, we were upgraded for free to a private room. Very nice, even included kettle and mugs. Clean. Only complaint is that we wanted to book another night but were given an ambiguous price, as they didn't seem to want us to stay another night but still pay the "dorm" prices. We said we would stay in the dorm and pay dorm prices and they said it wasn't possible. Maybe there isn't even a dorm?


60%

Staff went out of their way to be friendly. The dorm room we booked had a "problem" and we were "upgraded" to a private room. But only had one bed when we needed two. So they put another mattress on the ground...not ideal. Room was very damp and sheets were always a bit wet. Hard to sleep like that. Storage locker lock was broken. Overall a good location and staff try hard but rooms not very good for sleeping.


83%

Nice little hotel, good location. The guy at reception is always happy to help too!


74%

We enjoyed our stay at Sapa Cozy Hotel, especially the super comfy beds and tea delivered to the room. We like pretty much everyone else were upgraded to a private room on arrival. It's a little away from the tourist centre, which I personally preferred and as its such a small town really doesn't make any difference.


89%

Got upgraded to a private room shared with a friend of mine for the same price, as many people have noted. Good location and decent rooms for a cheap price. Note: Sapa cozy hotel 2 across the street is owned by the same person and if no one is at the reception in Sapa Cozy Hotel, just cross the street and they'll be able to help you.


49%

The major problem with this hostel is that the rooms (at least the one we stayed at) was completely moldy and smelled awfully of mildew. The smell from the toilet was unbearable and there was visible mildew on the walls (yucky white hairy stuff pushing out from the walls). The bed was big and comfortable, and as everyone else on this page, we were also given a private room instead of dorm beds we had book. Breakfast across the road was good (3 dollars), but the staff slow and incompetent.


97%

Such great staff and I met so many lovely people here. Was upgraded from a dorm room. Nice breakfasts available and the staff were helpful in booking my bus back to Hanoi. I even decided to extend my stay. Would recommend for sure. The rooms do smell slightly damp/mouldy but otherwise are clean.


100%

I loved my stay at this hotel. Was a great experience. Booked the two day trekking and loved it. Taught English to some local people in the lobby. Was such an amazing experience and will be back someday!

  • 8th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)




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