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Saphaipae Hostel Reviews

35 Surasak Road, Silom, Bangrak, Bangkok, Thailand

Reviews & Ratings Explained

90%

Rating
992 Total Reviews
  • 91%Value For Money
  • 94%Security
  • 83%Location
  • 90%Staff
  • 85%Atmosphere
  • 95%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

Very pleased with: politeness and helpfulness of the desk staff, size of the room and convenient location. Not so pleased with: hard mattress, loud noises from cleaning staff making up rooms, parties on the 6th floor, old yellowed towels and ripped bedsheets. We would be happy to see newer bedsheets and towels and stricter regulations imposed on the noisy behaviour of inconsiderate guests. Overall, good value for money and would definitely stay again.

  • 4th Aug 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Couple, 41+
  • (1 review)


89%

a bit out of town, but definitely worth the money since public transport is very nearby!! Just 5 minutes walk away. Rooms are very spacious and clean and so are the bathrooms.


91%

Loved this hostel and the people I've met here (travelling solo... Have to be very proactive though). Very clean and safe. Nice beds and good size. Further out from places like Khao San but a meter taxi is less than 100 baht.... Also have the sky train and water taxi nearby.


83%

Very impressed with the cleanliness and security of this hostel. Stay there for two nights and has received two days free breakfast. The location of this hostel is located at the busy street and within walking distance to convenient shop and BTS (Skytrain). It's pretty much easy to get around to most of the big shopping mall.


100%

It's the second time I stayed in this Hostel and they even improved their service. The hostel has its own ATM, Breakfast is included, and really ok. They are also offering some pretty nice activites during the week, which are also for free. We did for a example a nice cooking class in the afternoon, but the also have some tours, or even special events. We defenetely would stay here again!


97%

In my three weeks of stay in Thailand, it was the best Hostel experience. Very clean. In fact they have 24 hour cleaning service. Free breakfast. Location is great too. It is 10 minutes walk from sky train station. Plenty of restaurants around. However their internet was not as good as everything else. Please improve your internet

  • 26th Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


69%

The hostel was really nice but not that close enough to walk to anywhere we go wanted to spend time. It was close to the skytrain and easy to commute from though. The staff was incredibly unhelpful. They didn't seem to know anything about the city when we asked and kept giving us incorrect information about getting to Cambodia even though they advertise that they have a travel agent available to speak to.

Owner Comment (Hide)
Dear Sara, Thank you for staying with us and leaving a comment. My name is Jon and I'm the assistant manager at Saphai Pae Hostel. Please kindly accept my apology on behalf of my staffs. It's strange that our staffs weren't that much help to you when asked about the city coz we are very aware and asked for guidance everyday. Also regarding Cambodia, there are many means of transport and it might sounds confusing. However, I will re-educate my staffs and make sure this will not happens again.

91%

Atmosphere isn't great, but everything else was perfect.


83%

Excellent location close to BTS


94%

Basically the perfect hostel. Big comfy beds, individual lockers large enough to store upright backpacks, personal reading light and plug points by the beds, spacious rooms, more than enough shower and toilet cubicles for everyone, fast and realiable wifi and internet, super comfy lounge in the lobby. ONLY negative is that the best thing that can be said about the breakfast is that it's free. Great location for the Myanmar embassy - iit's less than a ten minute walk away!


100%

Great staff, great building, great location, for once a real winner deserving of reviews.


100%

Worth for value. Sure will stay here again.


97%

John was extremely helpful and friendly, and got me oriented very quickly with the surrounding area. The hostel has everything a backpacker could need - laundry, wifi, computers, printer, etc. Clean rooms with good A/C, and the location is barely 5 minutes from the Sukhumvit BTS station.


97%

Please do check room 409, as it is incredibly humid. All bed linen was damp and when waking up in the morning, the room was so humid that there was condensation on the floor. Otherwise, we had a great stay! Cheers, Alex

Owner Comment (Hide)
Hello Alex Thank you for leaving comment to us. My name is Jon and I am the assistant manager at Saphai Pae Hostel. After investigation on room 409, it is clear that exceeded humidity came from the fact that the air-con is being turned on 24 hrs for a long period of time. We will open the window to circulate air more often, reset the air-con's setting into a warmer degree and remind guests to let air-con rest. I do apologise for any inconvenience and hope we could welcome you again in future.

77%

Great facilities, very clean, pretty good common area though not the *most* facilitative to meeting other travelers. Reception helped with ideas throughout my stay but at times have slightly convoluted walking directions that they could not confirm on Google maps.

Owner Comment (Hide)
Dear Mr. Singh Thank you for staying and leaving comment to us :) My name is Jon and I am the assistant manager at Saphai Pae Hostel. I would like to apologise that our staffs got you confused in direction. However, I will educate and reaffirm my staffs once again to give people a more accurate and effective guide when asked for directions. I hope that we could welcome you again in near future Best Regards, Jon

91%

Great Hostel, loved the female floor. The bathrooms are awesome, enough showers and toilets for everyone! It's just a great place to stay plus it's super clean. Have never stayed in such a good hostel before!


97%

I kept trying to find faults with this large hostel, but i have to say that in the end it was excellent. We stayed in dorms, they were roomy, with comfortable beds, ac, and very clean. The bathrooms were clean, nice and large. The staff were excellent. There are printing and scanning facilities behind the counter which is handy as well. Location is less touristy, but very central. Only faults: not really a very social hostel, due to the size. The breakfast is average, but does the trick.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 18-24
  • (1 review)


89%

Great hostel with fantastic facilities. They have a girls only floor that you need a card to get into, and security is top notch. Staff were a little cold (not rude, just not super friendly), and there isn't much of an atmosphere here.

Owner Comment (Hide)
Hello Ms. Yung Thank you for staying and leaving comment to us :) My name is Jon and I am the assistant manager at Saphai Pae Hostel. I would like to deeply apologise for my staffs being cold and I will have a good talk with them since it's the smile that keeps Saphai Pae going... I sincerely hope we have a chance to serve you again in the future. Best regards, Jon

97%

The staff were extremely helpful and the hostel itself was brilliant. We're going to recommend it to all of our friends who're heading out to Thailand!

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


80%

Traveling as a couple. Stayed in a private room with shared bathroom and it was clean and quite nice. Lots of plugs for electronics however only works when you are in the room.


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