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Schanzenstern Altona GmbH Reviews

Kleine Rainstraße 24-26, Hamburg, Germany

Reviews & Ratings Explained

78%

Rating
102 Total Reviews
  • 88%Value For Money
  • 85%Security
  • 75%Location
  • 60%Staff
  • 65%Atmosphere
  • 90%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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57%

This is NOT A HOSTEL - at least that's what they say themselves, although it looks like one, they do have dorms and do not clean dorms/bathrooms everyday. They claim to run a "hotel" which would explain why they don't have a kitchen; there's not even an opportunity to get hot water/put something in the fridge. Guests booked on dorms are treated 2nd class guests, though, e.g. they have to pay cash while everybody else may pay with their debit/credit card + they come in randomly to check on you.

  • 13th May 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)


74%

The Wifi was down when I stayed.


86%

At check in , the staff said they are always there. I specifically asked if they would be there for my check out time. At check out time, they WERE NO WHERE TO BE FOUND... Hopefully we can arrange a way to get my deposit back.




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