Schanzenstern GmbH Reviews
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The location of the hostel is good. There is a train and metro station 5 minutes walk from the hostel and loads of bars and pubs around, which makes the area attractive to walk at night. The staff is really helpful and kind, whatever you need they will help you. The room was clean and organized. The only thing I did not like so much was the location of the toilet (really clean), which is outside the bedroom. The WiFi connection was really good and there were plugs enough. I had a pleasant stay.
In general the hostel is good. Except for the owner, who didn't want to keep our luggage in the reception arguing that he will close the hostel on that day without any previous notice and still wanted to keep the 10 euros deposit due to a late check out. Yes, we partied in Hamburg and yes we slept over for an hour or so, but still, his attitude was rude, challenging and unprofessional. He gave back the deposit only when I stated that I will not move from there.
Well, a hidden gem among hostels. Everything above the very best!! Coming back soon.
For 13€ a night it was way above expectations!!!!
- Novice Nomad
- Female, 31-40
- (1 review)
I arrived at another hostel where Aitona was. The staff was very kind to explain how to get to THIS hostel, and I finally found "Schanzenstern GmbH" When I checked in, the receptionist already knew to me because Altona's staff told her about me so I reaaly appreciated it. The room was clean, towels was for free, the bed was comfortable. I had a breakfast paid 7.50euros, it was really nice.I think I will be back again.
Very nice room. Staff not very friendly though