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Schutzenbach Backpackers & Camping Reviews

schutzenbach, Lauterbrunnen, Switzerland

Reviews & Ratings Explained

83%

Rating
43 Total Reviews
  • 80%Value For Money
  • 67%Security
  • 92%Location
  • 92%Staff
  • 85%Atmosphere
  • 89%Cleanliness
  • 76%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

We had a very good time over there! The hostel is great, the view from our room is fantastic, the staffs is very helpful! And definitely will stay there again!


97%

Attending person Sanya is very good and helpful. Our stay in Schutzenbach Backpackers & Camping is very comfortable because of her.

  • 24th Jul 2015
  • Novice Nomad
  • Anonymous
  • India
  • Male, 31-40
  • (1 review)


74%

Pros - nice staff and cosy rooms with good views Pros - no lock on door - no lockers in room - in a room with 5 young girls was an old man in his 60s who snored all night - hot showers cost money


74%

The hostel's buildings seemed very new and clean, including the bathrooms and shower area. You had to pay to shower but it was not that expensive. The rooms were as simple as you could get but they were clean. The views are incredible. It was very hot in the rooms (no fan, no AC, and just a tiny window). The walk was farther from the train station than I expected, but it was easy to get to. Wifi worked near check-in area only. Experience was average overall.


97%

This was probably my favourite place i stayed on my 3 mounths of traveling, absoulty amazing views from my dorm room. my room had so much space. The room was so clean you could eat of the floors, the rececpition hour weren't ideal but you could get around it and could have done with some more power points. But if your thinking of staying here please do it, you won't regret it.


86%

Overall, had an excellent stay here. The receptionist was especially friendly and helpful. No central lounging for dorm guests. They had one table indoors which the staff was sitting at chatting. No locks on the dorm doors, so some people had valuables stolen, would have been nice to have lockers in the dorm rather than having to lock up all my things at the desk especially since the reception closes at 8pm. Beds were clean and fresh and the room was warm and comfortable.

  • 15th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


74%

Very nice hostel with homely feel, the area is beautiful and the staff where very friendly, good to drink and meet new people, only downside was you had to pay to use showers and to cool as well

  • 11th Jun 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


69%

For the price, it's a good place. Security isn't great at all but it's a short walk from town, nice views and great atmosphere.


100%

Everything from location to staff was brilliant!


54%

Wouldn't recommend and wouldn't stay again. The €24 only pays for the bed, you have to pay for everything else on top of that including the hot plate in the kitchen and showers. Staff are vague, unhelpful and defensive. Their email has incorrect cancellation information on it (72 hrs rather than a week) and when we brought this to their attention we met a response of "not our problem". Very disappointed

Owner Comment (Hide)
Sorry to hear that you did not enjoy your stay! To cancel on arrival is regarded as a "late cancellation". The full amount is charged as clearly stated on your booking confirmation and under "Hostel conditions" extra charges are also listed there. Our receptionist was not rude, unhelpful or defensive towards you, she explained everything clearly even after your friends rude comments. We try to ensure that all our guests have a pleasant stay and leave with a smile and great memories.

94%

Had an amazing stay! The location is excellent, and the people are very friendly and helpful. I would highly recommend the hostel to anyone who wants to explore the areas around Interlaken in Switzerland.


94%

You can't beat the value, or the view, at this hostel. The dorm beds are very comfortable, Sanya the receptionist is very helpful and pleasant, and the town center is within a few minute's walking distance. Heads up: the wifi logs off when your device is idle, and there is a charge of Sfr 2+ to use the stove.


100%

It was one of the best hostel I saw for the young travellers!




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