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Serenity Hostels Reviews

20 Jalan Changkat, Bukit Bintang, Kuala Lumpur, Malaysia

Reviews & Ratings Explained


165 Total Reviews
  • 83%Value For Money
  • 68%Security
  • 88%Location
  • 78%Staff
  • 58%Atmosphere
  • 68%Cleanliness
  • 65%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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This hostel is very basic, there aren't very many plugs in the rooms so trying to charge anything is difficult. There is mould everywhere and the staff looked fed up. It was quite noisy at night but then again was very cheap. The location was very good but I wouldn't stay here again.


An odd place. I felt like I was the only one there when I was around during the day. I guess it was just a quiet time to visit KL in February. Value for money, comfy beds and the place is quiet. location is fantastic.


Staff answered questions very clearly, explained things well and were very accommodating. The hot water didn't always work which was fine in this heat and several of the toilets were difficult to flush.

  • 6th Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


Location is very ideal. Its just a few minutes walk to the monorail. And if you want to go to the Petronas, just stand infront mcdonalds (few minutes walk from the hostel), there are GoKL that passes in there. These are buses that will take you to the tower and other places for FREE. Also, the streets at night around the hostel becomes alive. Bars, eateries and stuff are all there.

  • 2nd Feb 2015
  • Novice Nomad
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)


Good location since it is at the center of malls, bars and KLCC. We loved the filipina staff, Janette because she assisted us very well during our stay. She was friendly and even suggested some places we can go to. The building though needs some renovation. And maybe could add more showers and sink. The place is recommended for backpackers and group travellers who has tight budgets.

  • 27th Jan 2015
  • Novice Nomad
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)

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