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Serenity Hostels Reviews

20 Jalan Changkat, Bukit Bintang, Kuala Lumpur, Malaysia

Reviews & Ratings Explained


180 Total Reviews
  • 83%Value For Money
  • 68%Security
  • 95%Location
  • 73%Staff
  • 63%Atmosphere
  • 55%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Great hostel with excellent location, nice room, good service and a fantastic breakfast. Nice Staff. Location is very convenient for shopping.

  • 16th Nov 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


Honestly, I was disappointed to have stayed in this hostel. My sister was the one who recommended this hostel because she and her friend stayed in this hostel last year and it was quite good at that time. But when we stayed there in August 2015, my sister was also shocked with how things have changed since the son of the owner took over the management. All the bathrooms were broken and very dirty. The hostel also looked run down. It would be my first and also last stay ever in this hostel!


location is good. just short stay. nothing to review

  • 8th Aug 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 18-24
  • (1 review)


The hosts is right over a bar... It's very loud till 3am. The showers and bathrooms aren't really clean. But the location and value for the price is great. I wouldn't go there again but for 2 nights it was ok.


The bathrooms and the shower are not in good conditions. The air condition is without remote control, so you can just turn on/off and the air is freezing you if you are sleeping in the upper bed of the bunk.


Management needs to be more strict in terms of noise levels. My room had people coming and going all the time, whether it was very late or very early. It was too noisy and sleep was near impossible.

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