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Service World Hostel Reviews

Block 5, Banda Street #02-82, Singapore, Singapore

Reviews & Ratings Explained


180 Total Reviews
  • 73%Value For Money
  • 77%Security
  • 93%Location
  • 90%Staff
  • 67%Atmosphere
  • 77%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Superb location. Surely, one of the cheapest budget hostels in Singapore, particularly in regard to its central position in Chinatown, near MRT. Nowadays, everything in Singapore is so expensive; so to have an inexpensive holiday, staying in this budget hostel is a must, and certainly can enjoy the ambience and cheap food in Chinatown.


This is my second visit in Singapore but my first time with Service World. Definitely an idea location with food joints directly located opposite the hostel.Chinatown is a historical & tourist side, this is one of the reason why i choose here. I'm into Chinese culture especially Singapore! Transportation is easily accessible & plus bonus, there is a laundry shop directly below the hostel. I would definitely recommend this hostel with my friends and travel mates. Thumbs up & definitely recommend

  • 27th Apr 2015
  • Novice Nomad
  • Anonymous
  • Taiwan
  • Female, 18-24
  • (1 review)


I was a little surprised by the hostel, as it was in a strip mall on the second level, with the rooms in a different location than the lobby. There were about eight beds in a room, separated by a couple of curtains, with a couch in the middle, a bathroom, and not really a big space for a common area. No food service that I was aware of, but it was very close to several food joints and coffee shops, and also the Buddha Tooth temple (the rest of the city is pretty small, so you can walk it easy).


there is an *ss h*le (guest) that spitting everywhere at night

Owner Comment (Hide)
The same guest made 2 review and gave low marks twice for the same continuous stay. One of them should be expunged for fairness. Both in fact should be expunged because the review was made out of anger - he was angry about a guest from another country spitting, exaggerated the fact that the person spat everywhere, when he did perhaps spit outside of the dormitory in the building compounds. Well, one should not spit venom on the business operator.


I didn't feel save in the hostel.I had the idea that everybody could enter the place. The beds are hard and the bathroom is far from clean.

Owner Comment (Hide)
This review should be disregarded as it is given out of spite and, as the allegations that the hostel is not safe is grossly false. The Hostel doors are equipped with the latest technology with Security cameras and recorders, door access system based on passwords, finger prints and face identification devices. The room has door keys and lockers for use. The facts speak for themselves. As regards cleanliness, we get a prize for cleanliness.


It's not nice to charge people to leave their bags with you for the day

Owner Comment (Hide)
The baggages are not left in the hostel dormitories but within an office in a restaurant cum gallery. As such, charging S$3.00 per person for baggages left there for more than 2 hours after checking out at 12. 30 pm. is reasonable. If the luggage is left there for just one or two hours, it is free. But some guests left luggage there and collect them only at midnight. So, the only way to curb this type of excesses is to impose a charge for luggage keeping for more than two and a half hours.

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