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Service World Hostel Reviews

Block 5, Banda Street #02-82, Singapore, Singapore

Reviews & Ratings Explained

78%

Rating
180 Total Reviews
  • 71%Value For Money
  • 80%Security
  • 89%Location
  • 89%Staff
  • 71%Atmosphere
  • 77%Cleanliness
  • 71%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

there is an *ss h*le (guest) that spitting everywhere at night

Owner Comment (Hide)
The same guest made 2 review and gave low marks twice for the same continuous stay. One of them should be expunged for fairness. Both in fact should be expunged because the review was made out of anger - he was angry about a guest from another country spitting, exaggerated the fact that the person spat everywhere, when he did perhaps spit outside of the dormitory in the building compounds. Well, we cannot really be responsible for what guests had done, nor allow anyone to spit venom affecting us

69%

there is an *ss h*le (guest) that spitting everywhere at night

Owner Comment (Hide)
The same guest made 2 review and gave low marks twice for the same continuous stay. One of them should be expunged for fairness. Both in fact should be expunged because the review was made out of anger - he was angry about a guest from another country spitting, exaggerated the fact that the person spat everywhere, when he did perhaps spit outside of the dormitory in the building compounds. Well, one should not spit venom on the business operator.

49%

I didn't feel save in the hostel.I had the idea that everybody could enter the place. The beds are hard and the bathroom is far from clean.

Owner Comment (Hide)
This review should be disregarded as it is given out of spite and, as the allegations that the hostel is not safe is grossly false. The Hostel doors are equipped with the latest technology with Security cameras and recorders, door access system based on passwords, finger prints and face identification devices. The room has door keys and lockers for use. The facts speak for themselves. As regards cleanliness, we get a prize for cleanliness.

89%

It's not nice to charge people to leave their bags with you for the day

Owner Comment (Hide)
The baggages are not left in the hostel dormitories but within an office in a restaurant cum gallery. As such, charging S$3.00 per person for baggages left there for more than 2 hours after checking out at 12. 30 pm. is reasonable. If the luggage is left there for just one or two hours, it is free. But some guests left luggage there and collect them only at midnight. So, the only way to curb this type of excesses is to impose a charge for luggage keeping for more than two and a half hours.

100%

I would wish to congratulate ServiceWorld Hostel! The place might not be a 5stars hostel design but they give what a 5stars hostel cant give. Cleanliness (Top), Service(Excellent), Location(Extremely Good), Sercurity Excellent! 24hours surveillance camera and Sercurity system lock! I will definitely let more of my friends know. Thank you Andrew!

  • 6th Jan 2015
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Male, 25-30
  • (1 review)


100%

Friendly staffs!

  • 24th Oct 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 25-30
  • (1 review)




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