Shinjuku City Hotel N.U.T.S TOKYO Reviews

Great location and helpful staff!

The room was big but very old. Broken tiles and weird smell of cigarettes. In general it feels unpleasant to be there

We reserved a 3 people room. Once there, staff made us pay all before even see the room. To our surprise, the three-person-room was indeed a mini 2-person one, with an additional bed literally packed between the other bed and the wall. No space to pass to any of the beds and only a couple of square meters free on the room, there was no place for baggage or anything. In addition, there were dampness on the walls. We complained to the hotel staff and did absolutelly nothing, we had already payed

It would seem to me that this Hotel tried to be something that it wasn't. It wasn't hip, classy or urban but just quite the same as many Japanese lower rate Hotels, only more expensive and not as flexible as it's lower-rate counterparts. It was impossible to keep the room cleaners out of the room even when directly told the reception. Bike rental ceased to be possible at 8pm (why?). It was clean and the pretty girl in the reception and other staff were helpful. The location is really good.

We had a terrific stay at Hotel NUTS! We stayed in a Japanese style-room with very comfy futons. The hotel had great amenities, was very clean, and the staff were really kind! Great location and free luggage storage is an added bonus.

it look like hotel for the tour group. We don't like it that much. lower than what expected

Hostel staff respectful but not friendly. 3 bed ensuite was tiny. Only way to fit our luggage (3 large suitcases) was to stand all three up to have enough walking room. The twin size bed is the most uncomfortable bed ever, not really a bed, but a fold-out lawn chair with a pad on it. Bathrooms are huge though.

The check-in at 16:00 is way too late when your plane lands at 9.00 after a 12 hour flight... It rather be 14.00. Early check-in should not be more expensive.

I enjoyed my stay at NUTS hotel in tokyo. for a reasonable priced room it was comfortable, clean had all amentities you want, and although not ultra new was fab as a place to stay whilst exploring. the location is awesome, staff friendly and you really cant complain with the price - especially when we saw what some of our friends were staying in for twice the price. would definately recommend and go back there again.

A very good place to stay in Tokyo. Is within the gay district. Is incredibly close to the metro which makes travel very convenient. Close to restaurants to eat at as well, as well as other necessities (FamilyMart etc). A really good place to stay.

Absolutely great value for money. Clean, modern, perfect temperature, spacious bathroom, comfy beds, clean, friendly staff, good security. Location was a bit of a walk from the closest train station, but in a great location near some good restaurant and convenient for tourist sites. Would highly recommend to others.

great bathrooms and excellent location

Nice hotel near all of the action in Shinjuku