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Shuyuan International Party Hostel Reviews

No.2 Shunchengxixiang, Nanmen Li, Xi'an, China

Reviews & Ratings Explained

89%

Rating
2239 Total Reviews
  • 90%Value For Money
  • 85%Security
  • 97%Location
  • 93%Staff
  • 89%Atmosphere
  • 83%Cleanliness
  • 85%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

good budget hostel

Owner Comment (Hide)
Hey there, Thank you for your review. Our hostel is the very first one at northwest China. We choosed tradational building and bought old-style furniture to make guests feel like home. We were really glad to have you here and welcome to Shuyuan Hostel next time. Best wishes!

91%

This is a great hostel, in an excellent location very near to the main tourist entrance of the Xi'an Wall. The staff are very helpful, and were more than happy to help me plan my sightseeing and also how to get to the airport by shuttle bus. There is also an excellent bar attached to the hostel, and a cafe/restaurant. My only slight complaint is that the wifi took a while to work - I think there were a lot of people trying to access it at the same time.

Owner Comment (Hide)
Hey there! Thank you so much for your review. Your support really encourage our staff to serve all the guests. Shuyuan hostel is more than a place to sleep but a place to enjoy nice western food and enjoy music at bar. Welcome to hostel next time David! Best wishes from Shuyuan Hostel!

83%

The room stunk because of the drainage system in the bathroom. Covering the drain with a mat, as directed by the instructions in the bathroom is not enough to quell the stench. This needs to be fixed. Also, there was a dirty, scrunched up cleaning cloth left in the room. The directions from the airport to the hostel that were given by hostelworld were incorrect. It said to catch an airport shuttle bus to the bell tower but the shuttle buses no longer go there. This needs to be corrected.

Owner Comment (Hide)
Hey there, thanks for your review and your advice. The building in Shuyuan has witnessed it's 50 years history. Therefore, it's getting older. We will make bigger mat or figure out something better to fix the drainage. Meanwhile, we will have another training for the cleaning lady to improve the quality of their service. We've changed the direction at hostelworld right after we saw your review. Thank you so much for your comments again! Welcome to Shuyuan next time. Best wishes!

97%

I had a great time in this hostel with very nice and helpful staff ! It is close to everything you need : transport, shops, nice bars and restaurants, places to visit !

Owner Comment (Hide)
Hey there, thanks for your review and high rating! We enjoyed your stay here at the hostel. All the staff are always glad to help our guests. have a nice trip in China.Best wishes from Shuyuan Hostel.

74%

The staff is really amazing and the hostel is located in the centre point. Its very close to other attractions.

Owner Comment (Hide)
Hey, thank you for your review! Our staff are really glad to serve for all the guests. Our hostel is close to the bell tower , drum tower and muslim street, so it is very convenient. We will keep trying our best! Best wishes from Shuyuan Hostel!

89%

Awesome location right by the City Wall South Gate, staff were all very helpful, even when I was constantly asking questions. They've also got good tours to places like Terracotta Warriors, etc. if you don't wanna go there on your own. Keep being awesome, and thanks for all the help!

  • 22nd Feb 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hey there, thanks for your review! We enjoyed your stay here at the hostel. Very nice Chinese! We feel honored that you are eager to learn our language! All the staff are always glad to help our guests. Hostel does organise tours and they are worth to join. Best wishes from Shuyuan Hostel.

89%

Clean and staff speak good english very helpful! Please always advise there are two train stations as we missed out HPR train standing at xians main station...


100%

We stayed there for several days. The staff is very helpful und can speak English very well. The food is tasty and the hostel also has a very famous bar, which has nice atmosphere and is often very full. The room was clean and the beds were good, softer than most other Chinese beds.

  • 10th Feb 2015
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi, thank you for taking your time to leave us review! We are really glad to know that you enjoyed your stay here at our hostel, Our bar is quite popular in Xi'an, it is a nice place to go. We wish to see you again next time. Best wishes from Shuyuan Hostel!

94%

Warm and helpful, the hostel really felt like home. If you do not speak Chinese, it could be difficult communicating with the cleaning staff and restaurant staff, but at the front desk everyone speaks at some English level that will be helpful to foreigners. As a westerner staying in one of the mixed rooms, I was so incredibly excited when I finally found a western toilet on the first floor, almost all bathrooms are equipped with squatters. Overall, amazing community, a great time!

Owner Comment (Hide)
Hi, thanks for your kind review! We will reorganize the bathrooms and add more western toilets. At the same time, we will train our staff to improve English level. We will be very glad to see you next time at our hostel! Best wishes from Shuyuan!

83%

Really good stay in the hostel ! Well located and welcoming staff !

Owner Comment (Hide)
Hey there, thanks for your review! Our hostel is located next to the South Gate and also very close to the famous spots like Bell Tower and Drum Tower. It's convenient for guests to walk around the city. It will be wonderful to see you again next time at hostel! Best wishes from Shuyuan.

100%

Stay here! Best hostel of our trip. Great location and rocking bar full of local people. Showers hot and clean.

Owner Comment (Hide)
thank you for your review. We still remeber you and your mates clearly! We feel honored to get your high evaluation. We will keep making guests feel like at home. If you get chance to come back Xi'an, we will be so happy to have you and your friends here again! Best wishes from Shuyuan Hostel!

97%

Comfortable, clean room with a heater (important in Chinese winter!). Lovely old building just inside the City Walls. Great location -easy to get to from railway station and close to city centre sights. Staff speak some English though not great but were quite helpful.

Owner Comment (Hide)
Hey, thank you for your review! We are happy to know you had a warm and nice winter trip here. Hostel is located in downtown, so it's easy to go and see the bell tower, drum tower and Muslim street. We will also train our staff to improve English level. We will be very happy to see you here next time! Best wishes from Shuyuan Hostel!

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