NOTE: 9 or more guests qualifies as a group booking, change the number of guests to return to normal search.

Silverfern Backpackers Reviews

234 Hobson Street, Auckland, New Zealand

Reviews & Ratings Explained

78%Overall Rating

From 84 ratings
  • 72%Character
  • 80%Security
  • 80%Location
  • 78%Staff
  • 73%Atmosphere
  • 85%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
  • Show Translated Reviews In A Specific Language
  • Sort reviews by:


80%

This hostel is tidy, nice and gets you everything you expect from it. The breakfast was very nice and you can get as much as you want. Free Wifi is also a very good thing. I liked it that they made no one who travelled alone staying with a group in one room so I didnt get isolated. I had a good time there!

  • Novice Nomad
  • 28 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


93%

I have been to many hostels, but Silverfern Backpackers is more than a hostel. It will always remain to be my number one when I come to Auckland.

  • Novice Nomad
  • 21 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


93%

Nice Clean hostel, I Recommend staying there.

  • Novice Nomad
  • 06 May 2012
  • Anonymous
  • Germany
  • Female 25-30
  • (1 review)


60%

Overall ok but won't recommend there are better with the same prices in Auckland. Only 1 50 MB wifi for your whole stay, no matter, you stay 1 day or one month, so the WIFI is not free, as claimed.

  • Avid Traveller
  • 23 Apr 2012
  • Anonymous
  • Pakistan
  • Male 18-24
  • (11 reviews)

Owner Comment (Show)
This was your second stay, you must like it,. We provide accommodation, this is what you are paying for, , Internet usage is Free on arrival only in the 12 bed dorms do you get 50mb.. In other rooms you get 100mb,weekly stays you get even more. So do get your facts right!. You stayed only one night ,you won't get free unlimited internet access for free in any hostel in Auckland.

80%

WIFI was limited for 50 MB only.

  • Avid Traveller
  • 11 Apr 2012
  • Anonymous
  • Pakistan
  • Male 18-24
  • (11 reviews)


70%

Big factory but ok

  • Globetrotter
  • 03 Apr 2012
  • Anonymous
  • France
  • Couple 25-30
  • (25 reviews)


90%

1. $50 deposit is too much. $20 will be more reasonable. 2. If kitchen can be closed on 10 pm, not 9pm, it will be better.

  • Novice Nomad
  • 21 Mar 2012
  • Anonymous
  • Taiwan
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Thanks for your comments, but our keys are special electronic security coded, they are worth far more than $20. We have never had a theft so far, if they get lost or stolen they can be blocked so no one else can use them. So they are worth their weight in gold. Remember it is only a deposit you get the money back when you check out.

80%

New hostel near downtown, friendly staff - I didn't find anything to complain.


67%

Not central, but within walking distance of city centre. 50Mb internet upon arrival is nice, even though it's not the same as free internet in my opinion. Decent kitchen. One of the staff seemed to mostly play on the wii, the other one at least tried to make the stay positive. Overall the feeling I got wasn't the best, but the hostel is actually good, worth the money they charge.

  • Novice Nomad
  • 20 Mar 2012
  • Anonymous
  • Sweden
  • Male 25-30
  • (6 reviews)


57%

Breakfast very basic, also was charged a higher price for the room than advertised on website when I booked and there is no mention about the $50 key deposit when booking which is a bit expensive. I would recommend staying elsewhre.

  • Novice Nomad
  • 15 Mar 2012
  • Anonymous
  • New Zealand
  • Male 31-40
  • (1 review)

Owner Comment (Show)
Breakfast is Free standard continental. "Under things to note" all the information about key deposit is mentioned.

63%

Backpacker factory, it would be a good deal for 10-15 dollar less, it is a bit expensive for the facilities there are and the character (Only one bed and 2 chairs: no armchair, nothing). May be more clean in collective areas like bathroom

  • Novice Nomad
  • 09 Mar 2012
  • Anonymous
  • France
  • Male 25-30
  • (1 review)

Owner Comment (Show)
You booked a double why do you need more than 2 chairs?, the chairs in your room came from Sky City a 5 Star Star Hotel, they charge more than $230 per night.

67%

A decent hostel in a good location in Auckland. Overall we found it to be good value for money for the city. Breakfast is a bit of a rush, and finishes at 9am on the dot. Kitchen closes at 9pm sharp as well which is a bit early. Generally pretty clean considering the size. Wifi first 100mb is free then you need to pay. No lockers in the room though which is a shame considering the size of the hostels and number of people in the dorms.

  • Avid Traveller
  • 08 Mar 2012
  • Anonymous
  • England
  • Couple 25-30
  • (10 reviews)


57%

The hostel is good located close to the city and the InterCity busstation. This is the only positiv part. The stuff was always unfriendly and grumpy and not helpfull at all. The advertised free internet was only one limited voucher. The breakfast was always empty before 9 am and they never refilled it. The kitchen is too small for all the hosted people. This hostel was full of german young people - that was annoying too.

  • Novice Nomad
  • 08 Mar 2012
  • Anonymous
  • Germany
  • Female 31-40
  • (4 reviews)


53%

i have never met so unfriendly staff. there's suppose to be "free wifi" but you actually get a 50mb free internet voucher which expires after a short time. when i asked for another voucher i was supposed to pay 5$ for 50mb, which is simply ridiculous. two times people came into my room, they had a booking- but no free beds, so they had to move into another room. it's just not well organised at all.A 50 dollar key deposit is a huge amount of money for backpacker who are living on a small budget

  • Novice Nomad
  • 04 Mar 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)

Owner Comment (Show)
You get free wi-fi on arrival and extra 50MB costs $3. Unfortunatly you were the one who was unfriendly, others in your dorm commented about your behaviour to us. $50 key deposit you get refunded when you check out, if you can't afford this you really shouldn't be travelling.We don't have any drug problems unlike other Auckland hostels, as people know they will be kicked out and lose the deposit if they participate in this activity.

100%

kitchen was awesome! really nice comfortable hostel!

  • Novice Nomad
  • 04 Mar 2012
  • Anonymous
  • Germany
  • Mixed Group 18-24
  • (4 reviews)


97%

Clean Hostel, good location to visit Auckland

  • Novice Nomad
  • 03 Mar 2012
  • Anonymous
  • Taiwan
  • (Gender undisclosed)
  • (1 review)


67%

Hey, I was priddy happy with the hostel. The thing that really annoyed me was booking via your homepage. I clicked arriving 2 am because of a nightflight and because I didnt get any answer I thought thats gonna be al right. So when I arrived I stand in front of closed doors and had to stay in the streets of Auckland in such a stormy night. They also charged me that first night and canceled my whole stay because of "not arriving". How unfair is that? I did arrive, but just at the time i said.

  • Novice Nomad
  • 02 Mar 2012
  • Anonymous
  • Germany
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Sorry Jana , but it does say on our website that you must arrive by 9.30pm we do not have a 24hour reception desk. , It is also sent to you on your booking receipt from Hostelworld about our closing times. Your arrival date was 2 March, you didn't arrive until 7am on 3rd March. If you don't arrive on the date you state in the terms and conditions, we can charge you for the first night and cancel the rest of the booking.

70%

Short walk into the heart of Auckland, nearest to the Skytower. Dunno about the $50 key deposit though

  • Avid Traveller
  • 01 Mar 2012
  • mikey1132
  • Australia
  • Male 18-24
  • (13 reviews)


60%

Locstion and facilities were very good, but it lacked atmosphere, personality and character...In comparison to other hostels we have stayed in NZ..

  • Novice Nomad
  • 27 Feb 2012
  • Anonymous
  • Ireland
  • Female 31-40
  • (6 reviews)

Owner Comment (Show)
Thanks for your comment, we only opened last October , so it takes time to build up the hostels own personality.

77%

WIFI internet is not unlimited. A voucher is given to you on admission and then you have to pay. The connection is not that good therefore you lose lots of money to connect.

Owner Comment (Show)
In NZ we can't purchase 500Gigabyte plans for our internet so we have to limit it for the customer, we also have the toughest anti piracy laws in the world, and unlimited access would allow people to download copied music, films etc. There is also a $15,000 fine which goes to the phoneline owner (which is us ) if people do illegal downloads. The connection is good it depends on your computer, and its power settings.

« first « Prev 1 2 3
(45 results)


View all Auckland Hostels

Please give us your feedback