Group Booking Terms and Conditions
General Group Booking Terms
- The booking deposit is non-refundable.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.
Additional Terms and Conditions
• Check-in from 1 pm and Check Out by 11 am
• Child Policy: children aged 2 years or younger stay for free
• Room/Bed rates are inclusive of breakfast
• Cancellation Policy - Prepayments are non-refundable. All prepayment will be forfeited as cancellation fee. The Company must be notified by email of any cancellation of reservation. However, at the sole discretion of Company, refunds may be given due to extenuating circumstances.
• Non smoking Accommodation
• Advance booking is advised
• On-site Credit Card payment will attract 3% surcharge
• RM50 refundable deposit required upon check in
• Room rates have to be fully paid upon check in
• No towels are provided for dormitory beds
• 5% rebate for room and 7% rebate for dorm bed are extended for 21 nights consecutive stay
• Transport - We are pleased to arrange for someone to pick you up or drop you off at the airport. Please book this in advance.
• Location coordinates – 1°33’25″N 110°20’54″E
The following group types are <em>not</em> accepted by this hostel: <strong>Stag/Hen/Bachelor Party</strong> If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel.
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