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Sleep Well Reviews

23 rue Damier, 1000 Brussels, Brussels, Belgium

Reviews & Ratings Explained

85%Overall Rating

From 61 ratings
  • 79%Character
  • 86%Security
  • 89%Location
  • 86%Staff
  • 79%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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63%

Honestly probably the worst hostel experience I've ever had. It's very clean but really impersonal and institutional. There were a bunch of pre-teen kids running around the halls the whole time, and the wifi was expensive. Would not go back.


90%

I was amazed by this hostel. It's worth the price.

  • Novice Nomad
  • 11 May 2013
  • Anonymous
  • Poland
  • Female, 25-30
  • (3 reviews)

Owner Comment (Show)
Thank you so much for your comment, hope to see you again ! Regards, The Sleep Well Team

93%

We just stood for one night and it was great! The room was perfectly clean. The building is still under renovation but the room was clean, simple and quiet.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • France
  • Couple, 18-24
  • (3 reviews)

Owner Comment (Show)
Hello, thanks for your message, we'll pass your nice comment to our housekeeping team ! Hope that you come back longer one day ... regards, The Sleep Well Team.

70%

I don't say the staff are good. Because,it depends on the staff if you feel good or not. Someone was very helpful. But, Someone is so bad. Anyway, it's an average hostel. I'll recommend you another hostel. There are a lot of cheap hostel in the center of Brussels.

  • Novice Nomad
  • 08 May 2013
  • Anonymous
  • Japan
  • Male, 25-30
  • (1 review)


97%

Very nice hostel, totally recommended! The only minus is no free wi-fi.

  • Avid Traveller
  • 06 May 2013
  • Anonymous
  • Belarus
  • Female, 18-24
  • (11 reviews)

Owner Comment (Show)
Hi, free wifi coming soon ! happy you had a great time with us ! The Sleep Well Team

80%

Poor breakfast, everything else was ok :-)

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Slovenia
  • Female, 31-40
  • (1 review)

Owner Comment (Show)
Hello, happy to hear that you enjoy your stay at Sleep Well. Our free continental breakfast includes tea/coffee/orange juice/milk, corn flakes, bread, jam, honey speculoos pasta and each day a "special" (it can be pie, eggs, milk rice,...). We will be glad to hear what you woul'd like to have for breakfast but keep in mind it's a free one ! You can send us an e-mail at info@sleepwell.be. Regards, The Sleep Well Team

93%

If I had to do one critic about Sleep Well, it is about the doors: for a hostel in which that much people (mostly young on the top of that) share the same room, and who don't necessarely come together and therefore don't always sleep at the same time, it is a pity that the doors can't be closed silently. But apart from that, I really enjoyed my stay there!

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


93%

The hostel was a surprise! Very clean, recently renovated and beaultiful. I just didn't like the fact that the internet was paid. Why something like thin in these days? The rest was great.

  • Novice Nomad
  • 04 May 2013
  • Anonymous
  • Brazil
  • Female, 18-24
  • (4 reviews)

Owner Comment (Show)
Hello, so happy to hear that you love the hostel ! It's been fully renovated and we provide now private shower and toilet in each room or dormitory. About free wifi, we have to arrange some technical stuff but it will be availabe before the end of the summer. Hope to see you again, the Sleep Well Team

83%

Really good localization. Good staff. It was great.

  • Novice Nomad
  • 01 May 2013
  • Anonymous
  • Brazil
  • Male, 18-24
  • (1 review)


83%

It is really clean and spacious, which makes it more like a hotel, just with more character. However, there was no free wifi which really bothered me a lot. When I gave feedback about it, the staff told me a few other places for free wifi which I found really helpful. I understand that it's still new, so it doesn't have a proper fridge to put food, only a small one at the reception. There is a microwave but no kitchen.


93%

It is new and comfortable.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • China
  • Female, 25-30
  • (5 reviews)


77%

Close to sites, brand new renovated rooms, decent prices. Breakfast was very basic, but it was something (bread, cereal, tea/coffee). Not a bad place to stay.


93%

Everything was perfect. The only thing we didn't like was that they didn't provide towels and soup or something similar.


100%

have to buy minitues of WIFI

  • Novice Nomad
  • 06 Apr 2013
  • Anonymous
  • China
  • All Female Group, 25-30
  • (1 review)


77%

There was no kitchen, the breakfast was the worst we have had after travelling for 3 months and there was no free wifi. However the room was nice and newly renovated and the staff were really helpful and nice.

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • Australia
  • Couple, 25-30
  • (4 reviews)

Owner Comment (Show)
Hello, thank you for your feedback. Our free continental breakfast includes tea/coffee/orange juice/milk, corn flakes, bread, jam, honey speculoos pasta. We are happy that you love our rooms, in fact they are brand new ! After renovationg all the rooms we are now working on improving other services: free wifi is coming before the end of the summer and guest kitchen is coming ... as soon as possible ! Regards, The Sleep Well Team

87%

Nothing to complain about! Thanks a lot!

  • Novice Nomad
  • 31 Mar 2013
  • Anonymous
  • Germany
  • All Male Group, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you, we are happy that you enjoy your stay at Sleep Well and hope to see you again ! The Sleep Well Team

47%

Very expensive and the staff is not passinated at all, very noisy in the night and the bed is so hard that we cannot fell asleep. The free breakfast here is not good, without eggs and cheese. Worst of all is the wifi here cost money and when we bought half hour for 1 euro, we foung that the wifi is not stable at all!!! Really not a good place to go..

  • Novice Nomad
  • 27 Mar 2013
  • Anonymous
  • Chile
  • Couple, 18-24
  • (1 review)


90%

A very clean central hostel. Great value for money, of course it would be way better, if there was free wifi !

  • Novice Nomad
  • 22 Mar 2013
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


100%

all was very good! only please put a number on the beds in room 201.

  • Novice Nomad
  • 16 Mar 2013
  • Anonymous
  • Netherlands
  • Male, 41+
  • (1 review)

Owner Comment (Show)
Hello, thanks for your comment, we are very happy thay you love our hostel! The rooms are brand new and at the time you came, we had order the bed numbers but they didn't arrive yet. Everything is in order now. We hope to see you again, regards, The Sleep Well Team.

70%

VERY expensive hostel (though it seems most in Brussels are) located quite close to Gare du Nord. No kitchen, breakfast is bread and various jams, bad coffee, and corn flakes. Bed was comfy, happy there were lockers and bathrooms in the dorm. This place was fine, just seriously lacks character - also no common room, so hard to meet other backpackers. The one receptionist couldn't be bothered to answer my questions; it was like pulling teeth. The next was much nicer. Not too bad all in all.

  • Novice Nomad
  • 03 Mar 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (4 reviews)

Owner Comment (Show)
Hello, thanks for your feedback. Our prices are the same, even sometimes lower than other hostels offering the same services. But you are right, Brussels is quite expensive comparing to some other cities ! We are glad that you loved our rooms, they are brand new ! Sorry for the cofee, our machine is broken so we had to find a temporarily solution, we are trying to solve the problem quiclky. As for the common rooms we are now renovating and we plan to add some more relaxing areas as well as a kitchen corner. Hope to see you again, regards, The Sleep Well Team

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