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Sleeping Inn Backpackers Reviews

26 Peninsular Drive, Surfers Paradise, Surfers Paradise, Queensland, Australia

Reviews & Ratings Explained

78%

Rating
484 Total Reviews
  • 77%Value For Money
  • 70%Security
  • 87%Location
  • 85%Staff
  • 81%Atmosphere
  • 71%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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91%

Cool place. Staff were lovely and very helpful. Location was excellent. Booked 10 bed dorm but ended up in a 4 bed apartment thingy. Only complaint is the mattress was shocking.


71%

Front desk was always very accommodating and pleasant.

  • 08 Jun 2013
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Madeline Thank you very much for the sweet review. It was great to meet you here and to hear you enjoyed your stay. We wish you all the best for the rest of your travels. The Sleeping Inn Team

69%

Didn't feel secure in this hostel at all. Rooms are dorm style yet people walked in all the time without even knocking. House keeping obviously you expect but not other random staff and people trying to promote club nights. We'd be sat in the lounge area and would hear people come in then go a couple of seconds later. No wonder there's reviews of stuff getting stolen all the time. Didn't get a full night sleep the whole stay as the walls must be made out of paper. This said location was good

Owner Comment (Hide)
Hi Sarah Thank you very much for your review. All our doors have locks and only the people who are in the same room can access your dorm. We are a very sociable hostel and our staff does enter the rooms to get everyone informed about nightly events like pizza nights, BBQ's etc and help lone travellors to make contacts easily. The hostel has 24 hours video surveillance and there is a no noise policy after 10pm. We apologise if you have been kept awake by other guests. All the best for you!

66%

Hostel in apartement style, so that makes it harder to meet other guests. Kichten was very poor, only three pans and not even a microwave. Beds were very comfortable and the location is OK. The cheap party night are great, we went to the club with 60 people on a mondaynight!

  • 26 May 2013
  • Novice Nomad
  • emieltjuuh
  • Netherlands
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Emiel Thank you very mcuh for your review. I am surprised you found it hard to meet people as you as well mentioned that you went out with 60 of our guest. We do have apartment style set up wit 4 - 8 bed dorms so you still have roomates to chat to as well. Sometimes people move the equipment in the kitchens to other rooms to cook together. If you were a little short you could have told us and we would have happily restocked your kitchen for you. We wish you all the best! The Sleeping Team

40%

Unfortunately I can't give good feedback. Our room was extremely dirty and fixtures and fittings were either broken or non-existent, the hot water was just warm and ran out completely after one shower leaving my partner with cold water in winter! The mattress on the bed was substandard and to stop feeling the metal underneath the mattress we pulled it onto the floor for 3 nights!! The linen and doona covers stunk and the pillows were absolutely filthy, almost brown! The window didnt close pr

  • 23 May 2013
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Hi Jane Thank you for leaving a review. I am surprised because I couldnt find the room in the state you described it in. I dont understand as well why you would have not told us about your disappointment. We would have loved to make your stay better and try to do our best to help you out. There would have been no need to sleep on the floor for sure. I could have swapped your mattress or even could have upgraded you to a different room. Sleeping Inn Mangement

89%

I liked the layout of the rooms. There was a living area and kitchen shared between every three rooms. There also is a common room with movies and a pool table. The rooms were decent too. Only downside was the bathrooms which were in need of some cleaning.

Owner Comment (Hide)
Hi Kelsey thank you very much for your review. Glad to hear you enjoyed your stay. As you can imagine it can get a little messy when quiet a few people are using the bathroom over the day. I can assure you as well that our rooms are getting cleaned daily. I will make sure we take your advise on board anyways. We wish you all the best for the rest of your travels. The Sleeping Inn Team

63%

Hey, we stay in the sleeping for 2 Nights. The first Night was 27 D. Definitly too much. 4 bed room like a very small Shed. Come in and go only to bed and the other Person have to wait. The Second and third Night was better. We checked Out and Check in with hostelworld. 22 D. This was okay but the bathroom was under water After one Person and you can't House this. A Big Problem for me is: drug. A Lot of People smoke. I hate this. Its not only a Problem from this Hostel The staff friendl

  • 19 May 2013
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hi Pia thank you very mcuh for your review. The only thing I get out of your review is that people are in your opinion consuming drugs. Have not seen any people do so in my 3 years at the Sleeping Inn. I guess you must have mistaken something majorly. It would have been great to speak to you in person. We would have loved to hear your thoughts and would have tried to help you to make your stay more pleasant. The Sleeping inn Management

63%

A good hostel if you're young and want to party. Not a good hostel if you value cleanliness and quiet. The Wi-Fi doesn't really work and computers available (for additional cost) are very slow. Slept in a six bed dorm, which was supposed to have an ensuite bathroom, but in reality was shared with two other rooms. Bed and mattress rather old. The staff was nice. If you're looking for a place to meet other party people and go out clubbing, come here. At the age of 24, I felt a little out of place.

Owner Comment (Hide)
Hi Taija thank you very much for your review. Funny that you felt "a liitle out of place" as the average age of our guests is between 21 and 30. We do take everyone out to the clubs every night to create a fun atmosphere and to give everyone the chance to meet other people. After 10pm there is a no noise policy and everyone can have a quiet night in if needed. The Wifi got fixed/improved while you were here. My apologies if this has caused any inconvenience. Safe travels :)

74%

Good hostel close to the beach, the shops and the bar area


46%

When i came, my roommate told me she has just lost her cell phone, her friend lost his laptop and another girl lost some money due to a break in of a man who pretended to be a guest at the hostel. rooms are designed in the form of an apartment with two bed room and one bathroom, one common room. The door of common room open whole day whole night. Very unsecured. A female receptionist was very nice and helpful to me while a male staff refused to restart the router so i could not use internet.

Owner Comment (Hide)
Hi Tuyet It is very unfortunate that you are letting us know your concerns after you already left. We could have shown you how to use the key for the lock in the main door of your apartment. Your roomates had the same opportuniy with their keys. It is never pleasant to hear that things get missing but I can assure you that all our Apartments have individual locks, we do offer free storage of valuables and we have video surveillance in the whole hostel. Safe travels

100%

Wifi should be improved.

Owner Comment (Hide)
Hi Ting-jung thank you very much for your lovely review. We wish you all the best for the rest of your travels. The Sleeping Inn Team

97%

Staff are very helpful, apartment style rooms with own kitchens and bathrooms mean that you can stay quiet if you want, or join in with the rest of the guests. Whatever night you stay there is always something going on, with all you can eat BBQ and pizza nights and people going out every night. Probably the best hostel I've stayed in in Aus/NZ!

Owner Comment (Hide)
Hi Andrew thank you very much for your lovely review. It was great having you here and we would love to see you back here one day :) We wish you all the best for the rest of your travels! The Sleeping Inn Team

89%

I loved the chilled beachy atmosphere with the outside reception. The staff were really friendly and helpful. I liked how it differed from other hostels as it was like appartments each with their own kitchen and bathrooms. Good walking distance to the beach down a quiet street. The room itself was a bit dingy and smelt damp, but was always cleaned spotlessly. I mainly liked the chilled relaxed atmosphere, but not too sure on the hostel logo! :) Thanks for having us! :)

Owner Comment (Hide)
Hi Rachel thank you very much for your lovely review. Great to hear you enjoyed your time with us. We wish you all the best for the rest of your travels. The Sleeping Inn Team

91%

I loved this hostel! I would recommend it to anyone! 100% want to stay there again!

Owner Comment (Hide)
Hi Gregor Thank you very much for your lovely review. Its so great to hear you enjoyed your stay with us. We wish you all the best for the rest of your travels. The Sleeping Inn Team

69%

Good place to stay. Ideal if you want to go out at night!

Owner Comment (Hide)
Hi Grant thank you for your review :) We wish you all the best for the rest of your travels. The Sleeping Inn Team

74%

If this hostel was located anywhere other than surfers paradise I would have stayed for several weeks. Was a little dirty but having done university it was nothing I couldn't handle. We stayed in their apartment form, the largest largest avaliable avaliable and it was mint. I recommend the hostel just not surfers paradise.I

  • 04 Mar 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Hi Sam thank you very much for your positive review. Unfortunate that you didnt really like the city but glad we could make your stay still enjoyable. We wish you all the best for the rest of your travels. The Sleeping Inn Team

77%

Matress was baaaaad, but the rest quite decent. It's a somewhat a party hostel, like all hostels in Surfers, I guess.

Owner Comment (Hide)
Hi Sebastian Thank you for leaving a review. We would have loved to swap the mattress for you if you would have told us :) Thanks sooooo much again for helping us fixing the WiFi. You are a star!!! The Sleeping Inn Team

74%

First of all the staff was great, always helpful with a smiling face. In the section that I stayed 12 people were sharing one bathroom. this is definetly not enough, however the bathroom and the rooms were cleaning daily, they were clean enough. There were no secure lockers in the room. There were computers to connect internet, if headphones and mic are added to that computers, they will be much more useful.

Owner Comment (Hide)
Hi Kerim thank you very much for your review. We do have lockers at reception for our guests to use. We will take your idea into consideration :) Have safe travels and enjoy the rest of your time in Australia. The Sleeping inn Team

60%

Personally, I was uncomfortable staying here for a number of reasons: 1) It was definitely geared toward young, party goers. - no quiet space 2) Although the space was "clean" it felt dirty - super old couches. 3) 14 girls sharing 1 bathroom = difficult! 4) no air conditioning so sleeping was difficult 5) internet stopped working for many hours of the day. If you are 18 and like to party - I recommend. If you are 24+ and enjoy day activities more than partying at night - stay elsewhere.


29%

worst hostel ever stayed at because very chaotic atmosphere, extremely dirty, no cleaning facilities, furnitures broken, no rules in place, anyone and do anything they want, very very bad infrastructure, wish i could add the picture that i have taken. no worlds good enough to describe how bad this hostel is, stay away or go there at your own risk

Owner Comment (Hide)
Hi Alok Wow where to start....Luckily we do have a lot of backpackers staying in our hostel who appreciate the fun atmosphere within the rules. I can assure our hostel is nowhere near the state you described it in. It would have been great if you would have come to reception to speak to me in person instead of just leaving an unfair review. I would recommenfd you staying in hotels and accommodation far away from $28 per night. Sleeping Inn Management

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