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Sleepzone Reviews

Bothar na mBan, Wood Quay, Galway, Galway, Ireland

Reviews & Ratings Explained

90%

Rating
4834 Total Reviews
  • 89%Value For Money
  • 89%Security
  • 91%Location
  • 95%Staff
  • 86%Atmosphere
  • 89%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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100%

The best place to stay in Galway, very close to center of town in a quiet area, excellent security and the staff are always very friendly and helpful, I've stayed there several times and always fully enjoyed it. Always brilliant value for money too.


77%

Not having numbered beds was slightly annoying, since the staff accidentally thought I had checked out and then started changing the linen in my bed. This meant my bed was unavailable from 10:00 to 14:00 or something. Apart from this the hostel was nice, clean and had very helpful staff. We didn't eat the breakfast though, since there was a huge line of people waiting to use the toasters. Not worth waiting for.


91%

It was my first experience in an hostel and I find it was wonderful. The staff was really kind and the rooms extremely clean. It was also a human experience. I meet amazing people so I recommend this hostel to you.

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • France
  • Female, 18-24
  • (1 review)


63%

This is a good hostel for large groups. In fact when I stayed here the place was crowded with French teenagers. Therefore I wouldn't recommend coming here if you want a private room or double bed, as the only room available is in dank apartment separate from the main hostel. It didn't feel secure or particularly clean or well ventilated. This was particularly disappointing considering the above-average price. The private accommodation in other nearby hostels is much better for slightly cheaper.

  • 22nd Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 18-24
  • (1 review)


94%

Stayed here twice over the last fortnight. Everything was fine inside the hostel, but it would be nice if you could dissuade the noisy crowds of smokers and/or drinkers from congregating outside the main entrance late at night.


74%

We stayed in one of the apartments. The room was very dirty, especially the bed. Otherwise ok.


86%

I had a great stay at the hostel. iT was a very busy place, but everyone was very friendly and as a solo female travel or I felt very safe here. The staff were impeccable, they gave me great advice on how to spend my time in Galway! I recommend this place for sure!

  • 19th Jul 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 25-30
  • (1 review)


89%

Twin room was fine, but there was no way a 193cm person could fit in the bed with the metal at each end. Also the windowless room was stifling hot - perhaps a fan would have helped


89%

Nice place at the heart of all the action.


97%

We booked a private room and were happily surprised to get a whole flat in which you share a bathroom and a kitchen + living room with only 2 other persons. The staff was always super nice and super helpful with everything.


63%

For a low budget accomodation it was fine. However the mattress was really worn out, so you would feel every bedspring. The curtains were slightly mouldy and could need a good wash. The furniture was in places splintered and the facilities in the kitchen of the apartment could barely be used, apart from the fridge. From time to time the water pressure in the shower was very low. The staff at the front desk was very nice and helpful, the one in the common kitchen was efficient but not friendly.


89%

Overall a good hostel, although if you are looking for the cool hostel vibe, I'm not sure if this is the place. It seems to be the hostel for a ton of groups (most of which are young kids), and it completely ruins the atmosphere. Otherwise the kitchen is good (once you maneuver through the kids) and the rooms are nice. Staff was great

Owner Comment (Hide)
Thanks for the feedback. We take bookings from all sources.Occasionally that can be a group (even a group of kids) In this case it was one group of 34 out of over 200 guests that night - but we know it seemed like they had taken over the place. Sorry about that. The vibe is different most nights with lots of room in our large self-catering kitchen and other common areas. Sleepzone

100%

We loved our stay at Sleepzone. The staff is very welcoming and the Manager Cathal is amazeballs. Keep the good work going. You guys rock :)


89%

Fantastic staff, so friendly and helpful. I left my favorite jeans behind and they helped find them and post them to me. Would definitely recommend staying here, the staff make it great :-

  • 12th Jul 2014
  • Novice Nomad
  • Anonymous
  • Ireland
  • All Female Group, 25-30
  • (1 review)


100%

staff were terrific!


77%

A lot of stupid students and a bad breakfast all the rest was good


100%

Good atmosphere, nice staff and very organized, Clean with enough coat hangers in the cupboard. Laundry service too and big kitchen. Breakfast with margarine instead good Irish butter, pity!


83%

good location! not too far away from the busy center and staff was amazing! Had a good stay with even breakfast included. They had good deals for different tours :) Good value all in all.


77%

I've been in Galway twice and in sleepzone to! I'm sure to choose sleepzone again if I'll go to Galway one more time

  • 5th Jul 2014
  • Novice Nomad
  • Anonymous
  • Italy
  • Female, 18-24
  • (1 review)


83%

The breakfast was handy. Just toast and cereal, but it's free! The location is pretty good too, within walking distance of everything. It's a bit hard to find at first because it's kind of on a back road. No lockers, which was the only downside.


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