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Sleepzone Reviews

Bothar na mBan, Wood Quay, Galway, Galway, Ireland

Reviews & Ratings Explained

89%Overall Rating

From 315 ratings
  • 85%Character
  • 88%Security
  • 92%Location
  • 94%Staff
  • 85%Atmosphere
  • 90%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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93%

Perfect for the price. Of course, as an hostel, your night could be disturb by others travellers or by noises of the doors or upper beds. Clean, new kitchen, nice staff, good security.

  • Novice Nomad
  • 27 May 2012
  • Anonymous
  • France
  • Male 31-40
  • (1 review)


100%

great hostel,great staff

  • Novice Nomad
  • 25 May 2012
  • Anonymous
  • Ireland
  • Male 25-30
  • (1 review)


100%

I always have a tremendous time every time I return to Sleepzone. I was there last December and plan on going back in July again for the races where I hope to stay in their other two hostels also. I've stayed in hostels all over the world and have yet to experience kinder more welcoming staff, they're top notch! This place is my home away from home, great location and very comfortable. The new kitchen is fantastic too. Good jobs lads and lassies, see you in a few weeks.

  • Novice Nomad
  • 22 May 2012
  • Anonymous
  • England
  • Male 41+
  • (1 review)

Owner Comment (Show)
Well... and it's always lovely to have you, like an old friend coming back to us. See you for the Galway races in July - you'd better have some tips for the horses at the ready! Sleepzone Management

80%

It was overall a good hostel experience. Friendly staff, clean rooms. Breakfast was meager and what I\'m used to at other hostels. But the rooms were impeccable. I originally booked two nights but had to cancel my second night and I got a full refund - so I\'m extremely grateful for the wonderful staff!

  • Novice Nomad
  • 20 May 2012
  • Anonymous
  • (Country undisclosed)
  • (Gender undisclosed)


87%

This is a very large hostel. There is a well-equipped kitchen with multiple tables, surrounded by 3 semi-private lounge areas with couches and tables. Fast wifi. Courteous, friendly, and helpful staff. The dorms are a bit on the smaller side to hold so many people, but the beds are solidly above average. This is a *great* base for a group of friends to explore Galway and the surroundings. However, the hostel's sheer enormity makes it difficult for solo travelers to meet new people.


87%

had a wonderful stay, thank you!

  • Novice Nomad
  • 17 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


100%

I think Sleepzone is the best hostel in the Ireland. There was no matter about the security, staff, hot water, wifi and so on. However, the computer is not working the foreign languages, like Korean something like that ... Anyway, I am very satisfied here. ì•"일ëzoeë"oeì- ìz^ëS" 호ìS¤í…" ì¤' ê°€ìz¥ ë§OE족í-^던 곳이 ì•"ë<OEê°€ ìfê°í•´ë´…ë<^ë<¤. 골ì>¨ì´ì- ìz^ëS" ë<¤ë¥¸ 호ìS¤í…"ì- 가보지ëS" ì•S았지ë§OE, 가격ë" 저렴í-^ê³  ìS¤íf­ë"¤ë" ì¹oeì ^하고 와이íOEOE이ë" 문ì oeì-이 ìz˜ ëOEì

  • Novice Nomad
  • 15 May 2012
  • Anonymous
  • South Korea
  • (Gender undisclosed)
  • (9 reviews)

Owner Comment (Show)
Thank you so much Sang-Yun for your fantastic review. We are very glad you enjoyed your stay. We will look into the language settings on the computer! Regards, Sleepzone Management.

93%

The staff are very nice and the hostel is very clean =) Free tea and coffee are available all the day. And the location is excellent(very close to the coach station). If you want to join a tour to the cliffs because the tour company will pick you up right in front of the hostel.

  • Novice Nomad
  • 15 May 2012
  • Anonymous
  • Hong Kong
  • Female 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you Wing Yan, your great review and kind comments are very much appreciated. All of us at Sleepzone are very happy you enjoyed your stay. See you soon. Warm regards, Sleepzone Management.

90%

Lack of power points in the bedroom but otherwise great staff, friendly, nice and efficient : everything's very clean!

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • France
  • Female 25-30
  • (1 review)

Owner Comment (Show)
Thank you for your kind review and comments Geraldine. There are plenty of power points in our communal areas. We even have Universal outlets so you don't need those pesky converter adapters! Merci beaucoup, Sleepzone Management.

100%

Mine and Teagens stay here was amazing. We were close to alot of things, and the staff were fantastic. Kienen ( I think thats how you spell it? ) Was great, and everyone was so very helpful. :) Thank you, and we will b back! The Aussies xx

  • Novice Nomad
  • 14 May 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (1 review)

Owner Comment (Show)
Your stay WAS amazing Aussie girls! Kean will be very happy with the name drop! We hope to see you back soon (With smaller, more practical bags!) Warmest wishes, Sleepzone Management.

83%

Good hostel. Wifi only on ground floor, lockers only available for hire on ground floor (2-5 euro a day depending on size), nice kitchen area and in a good location. Galway is very small so that's kind of irrelevant but you're within 5 minutes walking distance of any pub. Beds were not comfortable but sheets can be washed every day if you'd like which is nice. Showers decided not to work our last day there but otherwise no issues. Staff was lovely and came out and partied with us our last night!

Owner Comment (Show)
Thank you for your kind review for staff and cleanliness Maria. Sorry you did not find our beds comfy, we receive regular comments that guest find them very comfortable! Our showers always work, the water pressure dial in the shower was set to off, you just need to turn it fully clockwise! We do have 24 hour reception so guests should feel free to come with any issues and they will be dealt with immediately. The staff like a good party! Thanks and regards, Sleepzone Management.

90%

Great location, easy walk from the bus/train station and not too far from the centre of town. The dorms were comfortable and the staff were really friendly and helpful. The showers could be a little cold at times but other than that a really great hostel. Would stay here again!

  • Globetrotter
  • 14 May 2012
  • Anonymous
  • Australian
  • Female 18-24
  • (24 reviews)

Owner Comment (Show)
Rosa, many thanks for your review and comments. We're happy you enjoyed your stay and hope you will return. That is very unusual about the showers, we always have hot water! We will look into the matter. Best wishes, Sleepzone Management.

87%

I really enjoyed my stay at the hostel! The staff was very helpful with planning extra little trips out to towns around Galway. I would recomend staying there to anyone and would definitely stay there again if I make it back!

  • Novice Nomad
  • 12 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


87%

It was very clean and the receptionists were friendly, nice and helpful. Big kitchen, free tea and coffee, very nice.

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • Germany
  • Male 31-40
  • (4 reviews)


70%

Stayed with my wife and kids aged 5 and 1 in family room.

  • Novice Nomad
  • 09 May 2012
  • Anonymous
  • India
  • Couple 31-40
  • (1 review)


97%

very happy environment

  • Novice Nomad
  • 08 May 2012
  • Anonymous
  • Japan
  • Female 25-30
  • (2 reviews)

Owner Comment (Show)
Thank you Rena, we do our utmost to create a fun and comfortable atmosphere for all our guests. Kindest regards, Sleepzone Management.

90%

The hostel is located right around the corner to the city center so it was quieter in the night time. It is a "dry" hostel so keep in mind that you cant bring any drinks there, but other than that it was very nice. they even provide you with two house computers to use. and the full kitchen that they had was very helpful in saving money if you dont want to go out to eat every night. the staff knew of local events at local venues, besides the touristy stuff, which is a big plus.

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • USA
  • Male 18-24
  • (2 reviews)


100%

Absolutely wonderful! We made our reservation last minute and even called to change our room a few hours before our arrival. The staff was absolutely amazing & so helpful!

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • USA
  • Female 18-24
  • (1 review)


87%

Great hostel. This was my husband and I's second experience staying in a hostel and we had no major problems at all. This hostel was very clean and well kept. The staff was extremely friendly and helpful. When we checked in, the receptionist spent a good 20 minutes just showing us a map of the places we should visit in Galway and how to get there. The only down side to this experience was that there were no lockers within the rooms to store your stuff, as in other hostels.

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • USA
  • Couple 25-30
  • (2 reviews)

Owner Comment (Show)
Thank you very much for your very kind review and comments Alise. We do have lockers available in our luggage room just off reception and free safety deposit boxes at reception. Luggage can also be stored for free in the luggage room prior to check in and after check out. Sleepzone Management.

90%

nothing to complain about at all

  • Novice Nomad
  • 07 May 2012
  • Anonymous
  • Australia
  • Female 18-24
  • (5 reviews)

Owner Comment (Show)
That's great Phoebe, we're glad you enjoyed your stay. Thanks for your kind review. Regards, Sleepzone Management.

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