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Smart Camden Hostel Reviews

55/57 Bayham Street, Camden, London, England

Reviews & Ratings Explained

68%

Rating
1749 Total Reviews
  • 69%Value For Money
  • 72%Security
  • 87%Location
  • 66%Staff
  • 61%Atmosphere
  • 64%Cleanliness
  • 59%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

The only good thing about this hostel is the location. It is cramped and in desperate need of refurbishment. The toilet on our floor was the size and condition of a portaloo, but without a seat or soap. Our room's window did not shut, hence it was freezing in there. The staff charged my friend to leave a carrier bag in their shed for 2 hours (£1.50 per bag). The whole place needs a bloody good clean. Look elsewhere if you can.

Owner Comment (Hide)
Hello, thank you very much for your feedback and we are really sorry If we didn't meet your expectations. We take all the comments very seriously and we will try to improve our service. All the maintenance/cleaning issues are resolved promptly, though we need to be aware of them. SCI Staff

80%

Very friendly guy in the reception helping me as i was in a hurry getting checked in and rushing off to a gig. The 4 bed room was small, the showers only had 'on' and no hot7cold adjustment, the breakfast was sparse, but just as expected for the money you pay for it.

Owner Comment (Hide)
Thank you for the good words and comments, we will take every aspect under consideration and try to improve our services.

100%

all my experiences with this hostel have been good, except that last night, when someone was watching television at 4am, they were wearing earphones, so had to have the telly turned up high, I turned the television volume to nought, to their amazement, after that it was kept low and got some sleep


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