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Smart Hyde Park Inn Reviews

48 - 50 Inverness Terrace, Bayswater, London, England

Reviews & Ratings Explained

69%

Rating
3165 Total Reviews
  • 70%Value For Money
  • 70%Security
  • 86%Location
  • 75%Staff
  • 65%Atmosphere
  • 60%Cleanliness
  • 61%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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74%

The welcome was friendly and the staff was ready

  • 22 Feb 2013
  • Novice Nomad
  • Anonymous
  • France
  • Male, 41+
  • (1 review)


100%

perfect my three day stay, good customer service, very good clean, very convenient both metro etc ... generally have terrific. 😉 back for sure

Owner Comment (Hide)
Thank you. We will make sure your next visit will be better than this; please recommend us to your friends. Smart Hyde Park Inn

80%

I've stayed here before, its in a great location close to two underground stations and lovely hyde park. The staff are very friendly. The rooms are good for the price. I will definitely stay here again.


71%

The people that clean there were very very friendly, compared to the regular staff.


60%

Staff was very nice and helpful, location was great, but hygiene was not there. So much stuff in the room (20 people) I don't know how they can possibly clean it properly and I couldn't access to the sink in the room because of everyone's stuff everywhere. I could only use the sink in the tiny toilet room, which I found extremely unhygienic. The kitchen was very dirty as well, and then was being worked on but wasn't informed in advance so in the end had no kitchen I could use.

Owner Comment (Hide)
Thanks for your comment. We are working hard to open new kitchen. There is sign to mention that the work takes place from 8am till 17:00. there is access for the kettle and microwave 24 hours and the cooker from 17:00 till 07am. I hope we could see you on 5th of March to see the new smart kitchen. Smart Hyde Park Inn

86%

The staff were all very laid back and helpful, the rooms were cleaned and aired daily and the hostel was literally 1 minute walk away from Bayswater tube station on the circle & district lines. The only downsides I could think of were bathrooms and showers being on another floor for most rooms and so small that you didn't have any space were to put your stuff so it wouldn't get wet nor were you able to dress there after taking a shower & the bathrooms were too small for that as well.

Owner Comment (Hide)
Thank you for your comment. We are going to upgrade all our shared bathroom dorms into ensuite. Hooks and hangers in each shower and toilets, but well add some more for your convenience. thanks again and hope to see again

60%

I would say this hostel is accurately rated %73 they were renovating the hostel when I was there so there was no Kitchen. The rooms are clean, but the rest of the hostel is quite dirty. Even if they had a kitchen I wouldn't prepare my food there. The rooms all have these "pod' style beds with CURTAINS which I loved. I am 6ft all however and I just perfectly fit into the bed. Anyone over 6ft tall should be aware that they will not sleep well here.

Owner Comment (Hide)
Thanks for your comment. Even %73 won't make us happy. At the moment, we are at the stage of renovate the hostel. your next visit you will see the big difference. Smart Hyde Park Inn

69%

you get what you pay for. Very good value for money in central london but you cant expect too much


71%

Unfortunately they don´t more social space for guest.

Owner Comment (Hide)
Thank you for your comment. At the moment, we have 3 common areas. We will do our best to extend it to 4 thanks again and hope to see you once more

57%

facillities were horrible but price covers everything

Owner Comment (Hide)
Thank you for your comment. We are going to upgrade all our shared bathroom dorms into ensuite. thanks again and hope to see you once more

97%

very nice place to stay staff are very understanding ,good location

Owner Comment (Hide)
Thank you for your comment. just to let you know that we are going to upgrade all our shared bathroom dorms into ensuite and for same price and that is our aim cheap and quality accommodation in central London thanks again and hope to see you again

80%

Loved the free breakfast

  • 01 Feb 2013
  • Novice Nomad
  • Anonymous
  • Ireland
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your comment. just to let you know that we are going to upgrade all our shared bathroom dorms into ensuite and for same price and that is our aim cheap and quality accommodation in central London thanks again and hope to see you again

71%

I have stayed here before so I knew exactly what to expect. Rooms are small and cramped with space for a lot of beds and not much more. Its cheap and perfect location if staying in London and you just need a bed to crash in at night.


86%

For under £10 a night i was very satisfied. Fast wifi, hot showers, kitchen and dining area. Too many loud spanish and italians but cant blame the hostel for that. Bread, jam, butter, coffee tea and milk for breakfast, which is nice. Free tea and coffee available all day would be a nice improvement. But for me the best part, individual curtains on each bed! This idea is absolute genius and this alone is enough for me to choose this place over other hostels.


69%

I only stayed one night. It was cheap and close to 2 underground stations. The staff were friendly. They did have lockers in the rooms (enough to fit a medium size suitcase of things) although it stated to have your valuables kept in smaller lockers in front of the reception. All lockers required a payment, £1 - £2 again the place is cheap so additional things will cost. The bed was comfy and had a curtain to pull across which was nice for privacy. I'd stay again for the price.


66%

My stay at HPI was reasonable, at some points I can say that I liked, but in others quite displeased me. Excellent location, very close to the tube .. The rooms are very tight, and many people in the same place, a terrible mess. Little security relationship with my luggage. Would have to pay an extra fee to keep them. To use the internet I had to pay £ 1 per hour. In short, dont stay in allbergue, choose other, please!

  • 27 Jan 2013
  • Novice Nomad
  • Anonymous
  • Brazil
  • Male, 25-30
  • (1 review)


94%

I think the staff are helpful and good location too.

  • 24 Jan 2013
  • Novice Nomad
  • Anonymous
  • Wales
  • Female, 41+
  • (1 review)


100%

Great location as it's just across the road from the Bayswater underground. Top Geordie fella on the counter, too!

  • 20 Jan 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


100%

It's cheap and good, wifi free

  • 19 Jan 2013
  • Novice Nomad
  • Anonymous
  • England
  • Male, 41+
  • (1 review)


60%

I stayed in the 12 Bed Mixed Dorm for a week. the room that I stay seem like not cleaning everyday. The shower is awful, they are dirty and did not have the hot water always. the wifi connecting is poor in the bedroom, or even in the common room. but the deal is really cheap, so I don't expect more.


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